Zendesk Pricing Change — July 2026
Zendesk Pricing Change — July 2026
Shortlist
July 26, 2026 Price decrease Help Desk/Support

Zendesk lowers top-tier pricing 32.0% to $115/agent/month in July 2026

On July 26, 2026, Zendesk lowered its top plan from $169/agent/month to $115/agent/month (32.0% lower).

Before & after

Before
$169
Range: $19 – $169
4 plans
After
$115
Range: $19 – $115
4 plans
Top-tier change -32% $169 → $115/agent/month

Current price (live)

Today's range
$19 – $115/agent/month
Plans
4
Last verified
Jul 26, 2026
See Zendesk pricing →

How we detected this

This change was flagged by our agent-driven pricing pipeline on July 26, 2026. We continuously re-extract each product's public pricing page and compare against our last verified snapshot; when we detect a real price movement, a second validation layer confirms the change before it's published here. See our methodology for more.

Source

zendesk.com Official Zendesk pricing page

We link to the vendor's own pricing page as the source of truth. Vendors can claim their profile to correct anything that's wrong.

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