Insightly CRM Free Plan 2026: What's Included & What's Not
Honest breakdown of the free tier limits and features
Insightly CRM costs $29 to $99 per user/month as of March 2026. Pricing depends on your chosen tier, contract length, and negotiated discounts.
Use the interactive pricing calculator to estimate your exact cost based on team size and requirements.
- Free tier: No free tier available
Yes, Insightly CRM offers a free trial plan as of March 2026. The free tier includes 0 features with limits on usage. Paid plans start at $29/seat/month (Plus). Pricing verified from 2 sources by CostBench.
Insightly CRM's free offering is a time-limited trial to test the full product.
What's Included in the Free Plan
You'll Need to Upgrade When...
- You exceed the user limit
- You need features like advanced automation
- You require premium support or SLA guarantees
- You need to remove branding or watermarks
- You need advanced integrations or API access
Hidden Restrictions on Free Plan
- Credit card not required to start
- 14-day time limit
- Must choose annual plan if subscribing after trial
Free vs Paid: Which Do You Need?
Free Plan is Enough If...
- You're an individual or very small team
- You need only basic features
- You don't mind usage limits
- Branding on output is acceptable
- Community support is sufficient
You Need Paid If...
- Your team is growing beyond limits
- You need advanced features
- Professional branding is required
- You need priority support
- Integrations/API access is critical
Free vs Plus Plan Comparison
| Free $0 | Plus $29/seat/month | |
|---|---|---|
| Features | 0 included | 0+ included |
| Support | Community/Email | Priority Support |
| Branding | Insightly CRM branding | Your branding |
| Best For | Getting started | Plus users |
Frequently Asked Questions
01 Is Insightly CRM free?
Yes, Insightly CRM offers a free trial plan with 0 core features included. However, there are limits on users and features that may require upgrading.
02 What's included in Insightly CRM's free plan?
Insightly CRM's free plan includes: . Key limits include basic usage caps.
03 What's NOT included in Insightly CRM's free plan?
The free plan excludes: advanced features, premium support, and higher limits. You'll also have Insightly CRM branding and limited support options.
04 When should I upgrade from Insightly CRM's free plan?
Consider upgrading when: you hit user or storage limits, need features like advanced automation, require premium support, or want to remove branding. The cheapest paid plan starts at $29/seat/month.
05 Is Insightly CRM's free plan really free forever?
Insightly CRM's free offering is actually a time-limited trial, not a forever-free plan. After the trial period, you'll need to subscribe to a paid plan to continue using the service.