Compare All Customer Feedback Software 2026
Side-by-side comparison of 17 customer feedback tools. Find the right fit for your team and budget.
Quick Answer
Customer Feedback software pricing ranges from Free to $42.5K per user per month in 2026. The category average is $1.6K/user/month. 5 of 17 tools offer free tiers.
Quick Picks
Full Comparison Matrix
| Product | Starting Price | Popular Tier | Enterprise | Free Tier | Best For |
|---|---|---|---|---|---|
| Medallia | Custom | Custom | Custom | No | Large enterprises requiring comprehensive experience management across multiple channels with advanced analytics and predictive capabilities |
| Qualtrics XM | Custom | Custom | Custom | No | Organizations focused on customer experience management with multi-channel feedback needs and advanced analytics requirements |
| Dovetail | Free /user/month | Free /user/month | Free /user/month | Yes | - |
| Zonka Feedback | Custom | Custom | Custom | No | - |
| UserTesting | Custom | Custom | Custom | No | - |
| Forsta (Confirmit) | Custom | Custom | Custom | No | - |
| Canny | Free /user/month | $39.50 /user/month | $79 /user/month | Yes | Small teams or startups getting started with customer feedback collection |
| Qualaroo | Free /responses/forever free | $39.99 /responses/forever free | $99.99 /responses/forever free | Yes | - |
| Productboard | Free /user/month | $47 /user/month | $75 /user/month | Yes | Small teams or individuals exploring product management tools and building initial feedback processes |
| Hotjar Feedback | Free /sessions | $49 /sessions | $49 /sessions | Yes | - |
| SurveyMonkey Enterprise | $30 /user / month | $92 /user / month | $92 /user / month | No | - |
| Typeform | $39 /USD / mo | $129 /USD / mo | $379 /USD / mo | No | - |
| Csat.io | $152 /domain | $152 /domain | $152 /domain | No | - |
| Customer Thermometer | $9 /responses/month | $159 /responses/month | $700 /responses/month | No | - |
| Survicate | $114 /mo Billed annually | $349 /mo Billed annually | $569 /mo Billed annually | No | - |
| UserVoice | $999 /user/month | $1.5K /user/month | $2K /user/month | No | Boosting trust through feedback collection |
| Feedier | $15K /year | $25K /year | $42.5K /year | No | - |
Category Summary
17
Products
$961
Avg Starting
$1.6K
Avg Popular
5
Free Tiers
Customer Feedback Pricing FAQ
01 What is the best Customer Feedback software?
See our rankings for customer feedback recommendations.
02 How much does Customer Feedback software cost?
Customer Feedback ranges from free to enterprise pricing.