Quick Answer
Last verified:
High confidence

Mimecast uses custom pricing as of March 2026. Contact Mimecast directly for a personalized quote. Pricing depends on your chosen tier, contract length, and negotiated discounts.

Use the interactive pricing calculator to estimate your exact cost based on team size and requirements.

  • Free tier: No free tier available

Mimecast pricing is negotiable — most buyers save ~12% off list price. Mimecast uses custom pricing — contact the vendor for a quote. The average negotiated discount is 12% based on verified purchase data. Best times to negotiate: end of quarter (March, June, September, December). Verified from 4 sources by CostBench.

Negotiation Tactics

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Leverage Service Issues for Flat Renewal

Document all service issues, outages, and support failures throughout your contract term. At renewal, use this documented history to negotiate a flat renewal instead of accepting uplifts. Getting sales leadership involved on a call can help achieve this.

Source: Vendr community insights

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Push Back on Multi-Year Price Escalation

Mimecast typically builds price increases into multi-year agreements (5-8% per year). Push back on this by stressing your service issues and growth. They can keep costs flat for the entire term if pressed.

Source: Vendr community insights

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Cite Budget Constraints and Competition

State a firm budget limit and lightly suggest that competitors (Abnormal Security, Proofpoint) will need to be evaluated if the price can't be met. One buyer reduced uplift from 8% to 2.5% using this approach.

Source: Vendr community insights

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Switch Bundles to Reduce Cost

If you have tool overlap with other security vendors, use this as leverage to switch to a different (but similar) bundle. One buyer lowered monthly price by 43% by switching bundles when they had overlap with Abnormal Security.

Source: Vendr community insights

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Negotiate Through Volume Resellers

Purchase through CDW or similar large resellers to leverage their volume pricing. One buyer reported saving 15% on Mimecast through CDW's volume discounts.

Source: Reddit user experience

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Waive Setup Costs with Expedited Purchase

Position an expedited purchase decision aligned with the sales team's quarter-end or year-end to waive setup and implementation costs entirely.

Source: Vendr community insights

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Negotiate Before 90-Day Cancellation Window

Mimecast requires 90 days notice before renewal for cancellation. Start negotiation talks 120+ days before renewal to have leverage and avoid being locked into auto-renewal.

Source: Vendr community insights

Best Times to Negotiate

Mar Q1 End
Jun Q2 End
Sep Q3 End
Dec Year End

Pro tip: The last week of each quarter has the best discounts. Sales teams are most motivated to close deals right before quotas reset.

Use These Alternatives as Leverage

Mentioning these alternatives during negotiation shows you've done your research and have real options:

Abnormal Security

$3-$8/user/mo

Alternative to Mimecast in the same category

Barracuda Email Protection

$5.0-$5.0/user/mo

Alternative to Mimecast in the same category

Microsoft Defender for Office 365

$2-$5/user/mo

Alternative to Mimecast in the same category

Script: "We're also evaluating Abnormal Security, which comes in at $3-$8/user/mo. Can you help us understand the value difference?"

What's Negotiable vs. Non-Negotiable

Usually Negotiable

List price / per-user cost High
Multi-year discount High
Free months / extended trial High
Premium support inclusion Medium
Professional services fees Medium
Payment terms (Net 60/90) Medium
Price lock for renewals Medium
Custom contract terms Low

Rarely Negotiable

  • Core product features (available to all customers)
  • Data security & compliance standards
  • Basic SLA commitments
  • Platform architecture or roadmap

Focus your negotiation energy on pricing, terms, and fees rather than trying to change core product features or compliance requirements.

Sample Negotiation Email

Common Mistakes

  • Accepting the first price offered
  • Negotiating without competitive quotes
  • Revealing your budget too early
  • Signing at the beginning of a quarter
  • Forgetting to negotiate renewal terms upfront

Frequently Asked Questions

01 Is Mimecast pricing negotiable?

Yes, Mimecast pricing is highly negotiable, especially for deals over 10 users or $10,000 annually. Companies save an average of 12% off list price.

02 When is the best time to negotiate with Mimecast?

End of quarter (March, June, September, December) and especially end of fiscal year. Sales reps are motivated to hit quotas and more willing to offer discounts to close deals.

03 What discounts can I expect from Mimecast?

Based on market data, the average discount is 12%. Multi-year commitments and larger deployments (50+ users) can push savings higher. Timing your purchase at quarter-end also helps.

04 Should I use a procurement team or negotiate directly?

For deals over $50K annually, consider involving procurement or a buying group. They have experience negotiating software contracts and may get better terms. For smaller deals, negotiating directly works well.

05 What if Mimecast says the price is non-negotiable?

This is often a starting position. Ask to speak with a manager, mention you're evaluating competitors, or wait until quarter-end. If truly non-negotiable, negotiate on other terms like payment terms, support, or contract length.

Want the Full Negotiation Playbook?

Our comprehensive guide covers 12 proven tactics, email templates, timing strategies, and expert tips for negotiating any software contract.

Read the Complete Negotiation Guide →
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