15Five Hidden Costs 2026
What they don't show you on the pricing page
15Five costs $2 to $399 per user/month as of March 2026. Pricing depends on your chosen tier, contract length, and negotiated discounts.
Use the interactive pricing calculator to estimate your exact cost based on team size and requirements.
- Free tier: No free tier available
15Five true cost runs -96% above the listed $2-$399/user/month price as of March 2026. For a 25-person team, expect ~$188 in year-one costs vs the $4,800 base license. Key hidden costs: ai copilot add-on costs an additional $2 per user per month (billed annually), providing ai-powered insights and suggested actions but required as a separate purchase beyond base plans., kona add-on (team emotional intelligence tool) costs $19 per user per month billed annually, significantly increasing costs if added to base subscription., manager coaching and development content costs $49 per user per month when purchased separately, though included in total platform tier. this is critical for manager effectiveness but very expensive as an add-on.. Verified from 1 sources by CostBench.
Example: True Cost for 25 Users
| License (25 × $16 × 12) | $4,800/yr |
| Implementation (one-time) | +$15,000–$50,000 |
| Premium Support (20%) | +$960/yr |
| Training (25 × $500) | +$12,500 |
| Admin (part-time) | +$15,000–$25,000/yr |
| Estimated Year 1 Total | ~$188 |
Frequently Asked Questions
01 What hidden costs should I budget for with 15Five?
Beyond the license fee, budget for implementation ($5K-$100K+), training ($500-$2K per user), premium support (15-20% of license), and admin costs. Most companies see 40-60% higher total cost than the listed price.
02 Does 15Five charge for implementation?
15Five doesn't include implementation in the license cost. Implementation is typically done by partners and costs range from $5,000 for basic setup to $100,000+ for enterprise deployments with customization.
03 How much does 15Five support cost?
Basic support is included, but premium support (faster response times, 24/7 availability) typically adds 15-20% to your annual contract. This can be thousands of dollars per year for larger deployments.
04 Are there storage costs with 15Five?
Most 15Five plans include limited storage. Once you exceed the included amount, you'll pay overage fees which can range from $50-$500+ per month depending on data volume.
05 What add-ons cost extra with 15Five?
Many features marketed as part of 15Five are actually add-ons: advanced reporting, API access, integrations, and specialized modules. Each can add $10-$100+ per user per month.
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