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FieldEdge uses custom pricing as of March 2026 with 3 plans available. Contact FieldEdge directly for a personalized quote. Pricing depends on your chosen tier, contract length, and negotiated discounts.

Use the interactive pricing calculator to estimate your exact cost based on team size and requirements.

  • Free tier: No free tier available

FieldEdge offers 3 pricing tiers: Select, Premier, Elite. The Premier plan is growing businesses needing advanced tools.

Compared to other field service management software, FieldEdge is positioned at the budget-friendly price point.

  • 5 documented hidden costs beyond list price
  • Contracts auto-renew — Unclear - users report being locked into agreements

How much does FieldEdge cost?

FieldEdge uses custom pricing across 3 plans. Contact FieldEdge directly for a personalized quote. Plans include Select (custom pricing), Premier (custom pricing), Elite (custom pricing).

FieldEdge Pricing Overview

FieldEdge uses custom pricing — contact their sales team for a quote. The Select plan requires contacting sales for a custom quote and is designed for essential field service management needs. The Premier plan requires contacting sales for a custom quote and is designed for growing businesses needing advanced tools. The Elite plan requires contacting sales for a custom quote and is designed for established companies wanting comprehensive features.

FieldEdge contracts auto-renew, with a 1 year minimum commitment, requiring Unclear - users report being locked into agreements notice to cancel, and annual price increases of Not specified in sources.

There are at least 5 documented hidden costs beyond FieldEdge's list price, including implementation, training, and add-on fees.

This pricing was last verified in February 4, 2026.

FieldEdge pricing is custom-quoted across all three tiers: Select, Premier, and Elite. The platform does not publish pricing publicly, requiring businesses to contact sales for quotes. FieldEdge offers a newer product called FieldEdge Essentials designed for smaller operations, though pricing for this tier is also not publicly available.

How FieldEdge Pricing Compares

Compare FieldEdge pricing against top alternatives in Field Service Management.

All FieldEdge Plans & Pricing

Plan Monthly Annual Best For
Select Contact Sales Contact Sales Essential field service management needs
Premier Contact Sales Contact Sales Growing businesses needing advanced tools
Elite Contact Sales Contact Sales Established companies wanting comprehensive features
View all features by plan

Select

  • Dispatching
  • Booking & scheduling
  • Basic quotes
  • Customer management
  • Pricebook & flat rate pricing

Premier

  • All Select features
  • Advanced dispatching
  • Multi-option quotes
  • Advanced service agreements
  • 10 saved reports
  • 4 mobile app licenses

Elite

  • All Premier features
  • Unlimited saved reports
  • Outbound call recording
  • Proposal Pro
  • MarketingEdge with 2-way texting
  • Warehouse inventory management
  • Consumer management portal
  • Field Services Academy access

Compare FieldEdge vs Alternatives

Before committing to FieldEdge, compare pricing with these 3 alternatives in the same category.

All FieldEdge alternatives & migration guides

What Companies Actually Pay for FieldEdge

Review scores
Trustpilot 1.89/5 (9)
Top pricing complaints
Poor customer service and unresponsive support representativesTechnical issues including GPS failures, missing downloads, wrong invoices, and data not savingAutomatic contract renewals without clear notificationFalse promises about free features (phone porting, DocuSign, marketing analysis)

How FieldEdge Pricing Compares

Software Starting Price Top Price
FieldEdge Custom Custom
Housecall Pro $59/user/month $299/user/month
Jobber $39/user/month $599/user/month
Salesforce Field Service $55/user/month $650/user/month
ServiceTitan $250/user/month $498/user/month

5 FieldEdge Hidden Costs Beyond the List Price

Beyond the listed price, FieldEdge has at least 5 documented hidden costs that can significantly increase total cost of ownership.

Watch for 5 hidden costs
  • DocuSign Signature Charges 5-10% of license costs
    medium 1 source
    Trustpilot "Their Docusing charges you for every signature line and we have 8 signature lines per proposal- not Free as represented."
  • Phone Number Porting and Marketing Number Retention Issues 10-15% of license costs
    high 1 source
    Trustpilot "Their promise to "Port" your existing phone numbers for free ad provide free marketing analysis is FALSE- as they take your marketing numbers from you and you can't get them back."
  • GPS Tracking Failures on Tablets 5-10% of license costs
    high 1 source
    Trustpilot "The GPS on tables fails to work 80% of the time regardless of what carrier we are on."
  • Billing for Unused Services $500-$3,000
    high 1 source
    Trustpilot "They billed us for 7 months for services we never had- refunds are hard to accomplish."
  • Poor Customer Support Response Times 10-20% of license costs
    critical 3 sources
    Trustpilot "Worst customer service ever! We have had them with our business and have had LOTS of issues and our support representative won't even email or call back."
    Trustpilot "Can't get anyone to talk to - have to do everything through chat (and you have to leave a message) or email. Very frustrating."
    Trustpilot "for there support, you have a better chance of riding a unicorn to have dinner with Merlin, Trump, and Elon Musk than you do of getting any where and that's assuming they answer the phone."
Tip

Ask your FieldEdge sales rep about these costs upfront. Getting them in writing before signing can save you from surprise charges later.

Full hidden costs breakdown →

Intelligence sourced from 2 independent sources
Trustpilot Consumer reviews Reddit User discussions
Key claims include inline source attribution. Data verified against multiple independent sources. 9 source citations total.

FieldEdge Contract Terms

FieldEdge contracts auto-renew and cannot be downgraded mid-term. Changes require Unclear - users report being locked into agreements. These terms are sourced from verified buyer experiences.

Contract Terms
Auto-Renewal Yes
Cancellation Notice Unclear - users report being locked into agreements
Minimum Commitment 1 year
Mid-Term Downgrade Not allowed
Payment Terms Not specified in sources
Price Escalation Not specified in sources
Note

Users report being stuck in agreements with difficult cancellation process

Based on 1 verified source

How to Negotiate FieldEdge Pricing

FieldEdge contracts are negotiable. These 1 tactics are sourced from real buyer experiences and procurement specialists.

Negotiation Playbook 1 tactics
Watch for Promotional Periods medium success

FieldEdge occasionally runs promotions, though details are not publicly advertised. Ask sales representatives about current or upcoming promotional pricing when requesting a quote.

Reddit user mention of promotions

Full negotiation guide →

FieldEdge Pricing FAQ

01 How much does FieldEdge cost?

Pricing varies by plan. Check the official pricing page for current rates.

02 Does FieldEdge have a free tier?

Check the pricing section above for free tier availability.

03 What are the main features of FieldEdge?

Key features include the items listed in the pricing tiers above.

04 Is FieldEdge worth the price?

Value depends on your specific needs and use case. Compare features across plans.

05 Does FieldEdge publish pricing on their website?

No, FieldEdge does not publish pricing publicly. All three tiers (Select, Premier, Elite) require custom quotes from their sales team. Multiple users note the lack of transparent pricing as a barrier to evaluation.

06 Is DocuSign included free with FieldEdge?

No, DocuSign is not free. FieldEdge charges for every signature line, which can add up significantly for businesses with multiple signatures per proposal. One user reported having 8 signature lines per proposal, each incurring a charge.

07 How reliable is FieldEdge's GPS tracking on tablets?

Multiple users report GPS tracking failures approximately 80% of the time on tablets, regardless of carrier. This is a significant technical limitation that affects field technician routing and dispatch operations.

08 What is FieldEdge's customer support like?

Customer support is a major complaint among FieldEdge users. Multiple reviews from 2022-2025 report that support representatives don't return calls or emails, support is limited to chat and email channels (no phone), and response times are extremely slow. Users report this has gotten worse as the company has grown.

09 Can I cancel my FieldEdge contract easily?

No, FieldEdge uses automatic annual contract renewals, and multiple users report being locked into agreements they weren't aware had auto-renewed. Cancellation appears to be difficult, with users reporting they are "stuck" in agreements.

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