Price checkPer seat
Contractor$55/user/moContractor Plus$80/user/moDispatcher$175/user/mo
See all 6 plans
Quick Answer
Last verified:
Medium confidence

Salesforce Field Service costs $55 to $650 per user/month as of March 2026, with 6 plans available. Plans: Contractor at $55/user/month, Contractor Plus at $80/user/month, Dispatcher at $175/user/month, Technician at $175/user/month, Field Service Plus at $230/user/month, and Agentforce 1 Field Service Edition at $650/user/month. Pricing depends on your chosen tier, contract length, and negotiated discounts.

Use the interactive pricing calculator to estimate your exact cost based on team size and requirements.

  • Free tier: No free tier available

Salesforce Field Service offers 6 pricing tiers: Contractor, Contractor Plus, Dispatcher, Technician, Field Service Plus, Agentforce 1 Field Service Edition. Paid plans include Contractor at $55/user/month, Contractor Plus at $80/user/month, Dispatcher at $175/user/month. The Contractor Plus plan is contractor revenue generation.

Compared to other field service management software, Salesforce Field Service is positioned at the premium price point.

  • Median contract: $2,100/yr from 0 purchases
  • Average negotiated discount: 92%
  • 4 documented hidden costs beyond list price
Last verified: | Sources: 1 pricing pages and reviews

How much does Salesforce Field Service cost?

Salesforce Field Service pricing ranges from $55 to $650/user/month across 6 plans. Plans include Contractor at $55/user/month, Contractor Plus at $80/user/month, Dispatcher at $175/user/month, Technician at $175/user/month, Field Service Plus at $230/user/month, Agentforce 1 Field Service Edition at $650/user/month.

Salesforce Field Service Pricing Overview

Salesforce Field Service has 6 pricing plans ranging from $55 to $650/user/month. The Contractor plan costs $55/user/month, best for managing extended workforce. The Contractor Plus plan costs $80/user/month, best for contractor revenue generation. The Dispatcher plan costs $175/user/month, best for field service dispatch teams. The Technician plan costs $175/user/month, best for field technicians. The Field Service Plus plan costs $230/user/month, best for complete field service solution. The Agentforce 1 Field Service Edition plan costs $650/user/month, best for organizations wanting ai-powered field service.

The median Salesforce Field Service customer pays $2,100/year, with an average 92% discount available through negotiation.

There are at least 4 documented hidden costs beyond Salesforce Field Service's list price, including implementation, training, and add-on fees.

This pricing was last verified in February 16, 2026 from 1 independent sources.

Visit Salesforce Field Service Pricing

Salesforce Field Service pricing starts at $55/month per user for the Contractor plan. For full scheduling and dispatch capabilities, the Dispatcher and Technician plans run $175/month per user. Organizations needing advanced features can choose Field Service Plus at $230/month or the AI-powered Agentforce 1 Field Service Edition at $650/month per user.

How Salesforce Field Service Pricing Compares

Compare Salesforce Field Service pricing against top alternatives in Field Service Management.

FieldEdge $0-$0/user/mo View pricing → Housecall Pro $59-$299/user/mo View pricing → Jobber $39-$599/user/mo View pricing →

All Salesforce Field Service Plans & Pricing

Plan Monthly Annual Best For
Contractor $55 /user/month $55 /user/year Managing extended workforce
Contractor Plus $80 /user/month $80 /user/year Contractor revenue generation
Dispatcher $175 /user/month $175 /user/year Field service dispatch teams
Technician $175 /user/month $175 /user/year Field technicians
Field Service Plus $230 /user/month $230 /user/year Complete field service solution
Agentforce 1 Field Service Edition $650 /user/month $650 /user/year Organizations wanting AI-powered field service
View all features by plan

Contractor

  • Secure mobile app access
  • View and manage assigned work orders
  • Submit job updates and service reports

Contractor Plus

  • Secure contractor portal and mobile app access
  • Cross-sell and upsell for revenue generation
  • Track and monitor performance

Dispatcher

  • Intelligent Dispatch Console built directly in CRM
  • AI-powered scheduling and route optimization
  • Real-time visibility into field operations
  • Intelligent job assignment and reallocation

Technician

  • Boost productivity with #1 field service mobile app
  • View and update work orders, even when offline
  • Create quotes and collect payment in the field
  • Build custom, scalable mobile experiences

Field Service Plus

  • Combine the power of Dispatcher, Technician, Service Cloud and Sales Cloud
  • Complete selling and service solution
  • Everything in Dispatcher
  • Everything in Technician

Agentforce 1 Field Service Edition

  • Complete field service solution with built-in AI
  • Unified data
  • AI agents for field service
See Salesforce Field Service Plans & Sign Up

Compare Salesforce Field Service vs Alternatives

Before committing to Salesforce Field Service, compare pricing with these 3 alternatives in the same category.

VSFieldEdge
Free

Essential field service management needs

Compare pricing
VSHousecall Pro
From $59/user/mo

Solo operators getting started

Compare pricing
VSJobber
From $39/user/mo

Solopreneurs getting started

Compare pricing

All Salesforce Field Service alternatives & migration guides

What Companies Actually Pay for Salesforce Field Service

The median Salesforce Field Service buyer pays $2,100/year based on 0 verified purchase transactions, with an average 92% savings through negotiation.

What companies actually pay $2,100/yr Median across 0 purchases
92% avg. savings
with negotiation
Review scores
TrustRadius 9/10 (6)
Trustpilot 1.5/5 (25)
Top pricing complaints
Terrible customer service and support from SalesforceComplicated setup and steep learning curveHigh costs and billing issuesPlatform is cumbersome with too many clicks to navigate
Source: Vendr buyer database — median calculated from 0 real purchase transactions. Savings figure reflects negotiated discounts reported by buyers.
Visit Salesforce Field Service Pricing

Salesforce Field Service Year 1 Total Cost by Company Size

Real deployment costs including licenses, implementation, training, and admin — not just the sticker price.

Mid-Size Field Service Team (40-60 Technicians) $84,000 Year 1 total
40-60 technicians at $175/month each
Total $84,000

For organizations managing 40-60 field technicians using Dispatcher and Technician licenses for scheduling and service appointments

Large Construction Deployment (200+ Crews) $132,000 Year 1 total
200 users at Contractor level $55/month
Total $132,000

Large-scale construction operation using Field Service to track, manage, and deploy crews across multiple states with work order management and scheduling

TrustRadius review mentioning 40-60 technician deployment

How Salesforce Field Service Pricing Compares

Software Starting Price Top Price
Salesforce Field Service $55/user/month $650/user/month
FieldEdge Custom Custom
Housecall Pro $59/user/month $299/user/month
Jobber $39/user/month $599/user/month
ServiceTitan $250/user/month $498/user/month

Browse all Field Service Management pricing →

4 Salesforce Field Service Hidden Costs Beyond the List Price

Beyond the listed price, Salesforce Field Service has at least 4 documented hidden costs that can significantly increase total cost of ownership.

Watch for 4 hidden costs
  • Implementation and Setup Complexity 15-25% of license costs
    high 3 sources
    TrustRadius "Very complicated when setting up, ours is very simple because we are not sure internally how to set up all of the complicated features"
    TrustRadius "Without having a developer adjust your views the amount of available fields can be overwhelming."
    TrustRadius "Workflows are complicated to set up. We had to hire a contractor to set ours up"
  • Training and Learning Curve 5-10% of license costs
    medium 2 sources
    TrustRadius "Steep Learning Curve - This should be a lot simpler."
    TrustRadius "I don't know that I would agree that right out of the box it's super filled friendly for my guys and it's right out of the box."
  • Mobile Platform Limitations 3-5%
    low 2 sources
    TrustRadius "Depending on how many data points are added the UI can appear very clunky."
    TrustRadius "I feel like the menu paths especially on mobile can be difficult to use."
  • Third-Party Integration Issues $5,000-$15,000
    medium 1 source
    TrustRadius "It seems like when they do bring another one of these companies and there's thousands of them here trying to buy for a position to bolt onto Salesforce, that it's a little bit clunky at first..."
Tip

Ask your Salesforce Field Service sales rep about these costs upfront. Getting them in writing before signing can save you from surprise charges later.

Full hidden costs breakdown →

Intelligence sourced from 3 independent sources
TrustRadius Enterprise reviews Vendr Verified buyer transactions Trustpilot Consumer reviews
Key claims include inline source attribution. Data verified against multiple independent sources. 9 source citations total.

Salesforce Field Service Pricing FAQ

01 How much does Salesforce Field Service cost?

Pricing varies by plan. Check the official pricing page for current rates.

02 Does Salesforce Field Service have a free tier?

Check the pricing section above for free tier availability.

03 What are the main features of Salesforce Field Service?

Key features include the items listed in the pricing tiers above.

04 Is Salesforce Field Service worth the price?

Value depends on your specific needs and use case. Compare features across plans.

05 What team size is Salesforce Field Service best suited for?

According to users, Field Service is best suited for teams of 30 or more technicians. For smaller teams, the platform may be overkill given the cost and complexity. The scheduling tools, Gantt charts, and resource management features are particularly valuable for larger operations managing multiple technicians across different locations.

06 How well does Salesforce Field Service integrate with other Salesforce products?

Field Service integrates well with the broader Salesforce ecosystem, including Salesforce CRM, Marketing Cloud, and Sales Cloud. This allows for consolidated customer information, dealer tracking, and unified reporting across platforms. However, some bolt-on applications from third-party acquisitions can be clunky and create navigation issues for field workers.

07 What are the main challenges with the scheduling optimizer?

Users report that the optimizer sometimes removes jobs from the schedule, making them difficult to track down. If these removed jobs are missed, technicians may not show up for customer appointments. This requires careful monitoring and can create service delivery issues if not caught in time.

Is this pricing incorrect? — we verify and update within 24 hours.