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FreeFreeStandard$29/moProCustom
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Olark costs Free to $99 per month as of March 2026, with 3 plans available including a free tier. Plans: Free (free), and Standard at $29/month. Enterprise pricing is available on request. Pricing depends on your chosen tier, contract length, and negotiated discounts.

Use the interactive pricing calculator to estimate your exact cost based on team size and requirements.

  • Free tier: Yes

Olark offers 3 pricing tiers: Free, Standard, Pro. A free plan is available. Paid plans include Standard at $29/undefined. The Standard plan is small to mid-size teams.

Compared to other live chat software, Olark is positioned at the budget-friendly price point.

  • Median contract: $348/yr from 0 purchases
  • Average negotiated discount: 93%
  • 7 documented hidden costs beyond list price
Last verified: | Sources: 1 pricing pages and reviews

How much does Olark cost?

Olark offers 3 pricing plans, starting with a free tier and scaling to custom enterprise pricing. Plans include Free (free), Standard at $29/month, Pro (custom pricing).

Olark Pricing Overview

Olark has 3 pricing plans, including a free tier. Paid plans range from $0 to $99/month. The Free plan is free and is best for small businesses testing live chat. The Standard plan costs $29/month, best for small to mid-size teams. The Pro plan requires contacting sales for a custom quote and is designed for enterprises needing advanced automation.

The median Olark customer pays $348/year, with an average 93% discount available through negotiation.

There are at least 7 documented hidden costs beyond Olark's list price, including implementation, training, and add-on fees.

This pricing was last verified in February 4, 2026 from 1 independent sources.

Visit Olark Pricing

Olark pricing starts with a Free plan at $0/month for one operator. The Standard plan costs $29/month per agent (or $22.92/month paid annually), adding multiple operators and advanced features. For enterprise needs, the Pro plan offers custom pricing with tailored functionality.

How Olark Pricing Compares

Compare Olark pricing against top alternatives in Live Chat.

Crisp $0-$295/user/mo View pricing → Freshchat $0-$79/user/mo View pricing → Zendesk Chat $55-$169/user/mo View pricing →

All Olark Plans & Pricing

Plan Monthly Annual Best For
Free Free Free Small businesses testing live chat
Standard $29 / $22.92 /yearSave 21% Small to mid-size teams
Pro Contact Sales Contact Sales Enterprises needing advanced automation
View all features by plan

Free

  • 1 agent
  • Up to 20 chats/month
  • Limited features

Standard

  • Customizable chatbox
  • Advanced reporting
  • Agent groups
  • WCAG accessibility
  • Integrations

Pro

  • AI-powered automation
  • All PowerUps included
  • Dedicated account manager
  • Priority support
See Olark Plans & Sign Up

Compare Olark vs Alternatives

Before committing to Olark, compare pricing with these 3 alternatives in the same category.

VSCrisp
Free

Solopreneurs

Compare pricing
VSFreshchat
Free

Small teams getting started

Compare pricing
VSZendesk Chat
From $55/user/mo

Small teams getting started

Compare pricing

All Olark alternatives & migration guides

What Companies Actually Pay for Olark

The median Olark buyer pays $348/year based on 0 verified purchase transactions, with an average 93% savings through negotiation.

What companies actually pay $348/yr Median across 0 purchases
93% avg. savings
with negotiation
Review scores
TrustRadius 10/10 (35)
Top pricing complaints
Cannot send graphics during chat sessions (only receive)No multi-user seat sharing - one user per seat onlySlack integration needs improvementChat transfers don't preserve conversation context
Source: Vendr buyer database — median calculated from 0 real purchase transactions. Savings figure reflects negotiated discounts reported by buyers.
Visit Olark Pricing

How Olark Pricing Compares

Software Starting Price Top Price
Olark Free $99/month
Crisp Free $295/month
Freshchat Free $79
Zendesk Chat $55 $169

Browse all Live Chat pricing →

7 Olark Hidden Costs Beyond the List Price

Beyond the listed price, Olark has at least 7 documented hidden costs that can significantly increase total cost of ownership.

Watch for 7 hidden costs
  • PowerUps are flat-rate add-ons that don't scale with team size
  • Live chat translation PowerUp costs $29/month
  • Non-branded chatbox PowerUp costs $59/month
  • Visitor cobrowsing PowerUp costs $99/month
  • Visitor insights PowerUp costs $59-$99/month
  • PowerUps can easily double monthly bill with multiple add-ons
  • 21% discount for annual billing, 35% for 2-year commitment
Tip

Ask your Olark sales rep about these costs upfront. Getting them in writing before signing can save you from surprise charges later.

Full hidden costs breakdown →

Intelligence sourced from 2 independent sources
Vendr Verified buyer transactions TrustRadius Enterprise reviews
Key claims include inline source attribution. Data verified against multiple independent sources. 1 source citations total.

Olark Pricing FAQ

01 How much does Olark cost?

Pricing varies by plan. Check the official pricing page for current rates.

02 Does Olark have a free tier?

Check the pricing section above for free tier availability.

03 What are the main features of Olark?

Key features include the items listed in the pricing tiers above.

04 Is Olark worth the price?

Value depends on your specific needs and use case. Compare features across plans.

05 How does Olark pricing work?

Olark uses per-operator (per-agent) pricing. The Standard plan is $29/month per agent, or $22.92/month if paid annually (21% savings). The Pro plan uses custom pricing. Each seat is limited to one user - you cannot share a seat among multiple team members.

06 Can I see what pages visitors are viewing during a chat?

Yes, Olark shows you what page the customer is currently on and their browsing path through your website. You can see what pages they've visited previously and track their journey in real-time, which helps with upselling and providing targeted support.

07 Can I send screenshots or images during a chat?

No, Olark allows you to receive graphics from customers but does not currently support sending graphics during chat sessions. This is one of the commonly mentioned limitations.

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