Price checkMonthly
LiteFreeFlex FreeFreeFlex$40/mo
See all 4 plans
Quick Answer
Last verified:
High confidence

Countly costs Free to $40 per month as of March 2026, with 4 plans available including a free tier. Plans: Lite (free), Flex Free (free), and Flex at $40/month. Enterprise pricing is available on request. Pricing depends on your chosen tier, contract length, and negotiated discounts.

Use the interactive pricing calculator to estimate your exact cost based on team size and requirements.

  • Free tier: Yes

Countly offers 4 pricing tiers: Lite, Flex Free, Flex, Enterprise. A free plan is available. Paid plans include Flex at $40/month. The Flex Free plan is testing before scaling.

Compared to other product analytics software, Countly is positioned at the budget-friendly price point.

  • Median contract: $480/yr from 0 purchases
  • Average negotiated discount: 92%
  • 1 documented hidden costs beyond list price
Last verified: | Sources: 2 pricing pages and reviews

How much does Countly cost?

Countly offers 4 pricing plans, starting with a free tier and scaling to custom enterprise pricing. Plans include Lite (free), Flex Free (free), Flex at $40/month, Enterprise (custom pricing).

Countly Pricing Overview

Countly has 4 pricing plans, including a free tier. Paid plans range from $0 to $40/month. The Lite plan is free and is best for privacy-focused developers. The Flex Free plan is free and is best for testing before scaling. The Flex plan costs $40/month, best for startups and mid-size businesses. The Enterprise plan requires contacting sales for a custom quote and is designed for large enterprises.

The median Countly customer pays $480/year, with an average 92% discount available through negotiation.

There are at least 1 documented hidden costs beyond Countly's list price, including implementation, training, and add-on fees.

This pricing was last verified in February 4, 2026 from 2 independent sources.

Visit Countly Pricing

Countly offers two free plans—Lite and Flex Free—both at $0/month, plus an open-source Community Edition for self-hosting. For managed hosting with enhanced features, the Flex plan runs $40/month. Enterprise pricing is custom-quoted for advanced analytics and dedicated support.

How Countly Pricing Compares

Compare Countly pricing against top alternatives in Product Analytics.

Kissmetrics $0-$499/user/mo View pricing → Pendo $7000.0-$133000.0/user/mo View pricing → PostHog $0-$0/user/mo View pricing →

All Countly Plans & Pricing

Plan Monthly Annual Best For
Lite mau: 500 Free Free Privacy-focused developers
Flex Free Free Free Testing before scaling
Flex $40 /month $40 /year Startups and mid-size businesses
Enterprise Contact Sales Contact Sales Large enterprises
View all features by plan

Lite

  • Self-hosted
  • Free forever
  • Open-source (AGPL v3)

Flex Free

  • Private cloud
  • Test and explore

Flex

  • Private cloud
  • Scalable analytics

Enterprise

  • Full customization
  • Enterprise-grade features
See Countly Plans & Sign Up

Compare Countly vs Alternatives

Before committing to Countly, compare pricing with these 3 alternatives in the same category.

VSKissmetrics
Free

Small teams wanting predictability

Compare pricing
VSPendo
From $7000.0/user/mo

General users and teams

Compare pricing
VSPostHog
Free

Startups and small teams

Compare pricing

All Countly alternatives & migration guides

What Companies Actually Pay for Countly

The median Countly buyer pays $480/year based on 0 verified purchase transactions, with an average 92% savings through negotiation.

What companies actually pay $480/yr Median across 0 purchases
92% avg. savings
with negotiation
Review scores
TrustRadius 8/10 (8)
Top pricing complaints
Premium pricing is expensiveOutdated and poorly designed UIPerformance can be slow at timesLimited customization features
Source: Vendr buyer database — median calculated from 0 real purchase transactions. Savings figure reflects negotiated discounts reported by buyers.
Visit Countly Pricing

How Countly Pricing Compares

Software Starting Price Top Price
Countly Free $40/month
Kissmetrics Free $499/month
Pendo $7000/per year (varies by MAU) $133000/per year (varies by MAU)
PostHog $0.00005/per event (usage-based) $0.00005/per event (usage-based)
Smartlook Free $199/month

Browse all Product Analytics pricing →

1 Countly Hidden Costs Beyond the List Price

Beyond the listed price, Countly has at least 1 documented hidden costs that can significantly increase total cost of ownership.

Watch for 1 hidden costs
  • Self-Hosting Infrastructure Costs 10-30% of license costs
    medium 2 sources
    TrustRadius "Server requirements can be a bit high - For startups with trial credits on cloud computing services, this may not be a problem. Otherwise, Countly can get as expensive as hosted services like Segment and Mixpanel."
    Reddit "prepare to spend a 5-digit number per month for your traffic for any service or solution out there"
Tip

Ask your Countly sales rep about these costs upfront. Getting them in writing before signing can save you from surprise charges later.

Full hidden costs breakdown →

Intelligence sourced from 3 independent sources
TrustRadius Enterprise reviews Reddit User discussions Vendr Verified buyer transactions
Key claims include inline source attribution. Data verified against multiple independent sources. 3 source citations total.

Countly Pricing FAQ

01 How much does Countly cost?

Pricing varies by plan. Check the official pricing page for current rates.

02 Does Countly have a free tier?

Check the pricing section above for free tier availability.

03 What are the main features of Countly?

Key features include the items listed in the pricing tiers above.

04 Is Countly worth the price?

Value depends on your specific needs and use case. Compare features across plans.

05 Is Countly free?

Yes, Countly offers two free options: the Lite plan and Flex Free plan, both at $0/month. Additionally, the open-source Community Edition can be self-hosted for free, though you'll need to cover your own server infrastructure costs.

06 Can I self-host Countly?

Yes, Countly is open-source with server and SDK code available on GitHub. You can self-host the Community Edition on your own infrastructure. However, be aware that server requirements can scale significantly with data volume, and infrastructure costs may become substantial for high-traffic deployments.

07 How does Countly compare to Mixpanel and Segment on cost?

For early-stage companies with cloud credits, self-hosted Countly can be significantly cheaper than hosted services like Mixpanel or Segment. However, as you scale, infrastructure costs for self-hosting can approach the cost of these hosted alternatives. The paid Flex plan starts at $40/month for managed hosting.

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