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ConnectWise ScreenConnect costs $24 to $60 per month as of March 2026, with 4 plans available. Plans: One at $30/month, Remote Access at $33/month, Standard at $45/month, and Premium at $55/month. Pricing depends on your chosen tier, contract length, and negotiated discounts.

Use the interactive pricing calculator to estimate your exact cost based on team size and requirements.

  • Free tier: No free tier available

ConnectWise ScreenConnect offers 4 pricing tiers: One, Remote Access, Standard, Premium. Paid plans include One at $30/undefined, Remote Access at $33/undefined, Standard at $45/undefined. The Remote Access plan is unattended access needs.

Compared to other remote desktop software software, ConnectWise ScreenConnect is positioned at the budget-friendly price point.

  • Median contract: $540/yr from 0 purchases
  • 0
  • 5 documented hidden costs beyond list price
  • Contracts auto-renew — 60 days before renewal

How much does ConnectWise ScreenConnect cost?

ConnectWise ScreenConnect pricing ranges from $24 to $60/month across 4 plans. Plans include One at $30/month, Remote Access at $33/month, Standard at $45/month, Premium at $55/month.

ConnectWise ScreenConnect Pricing Overview

ConnectWise ScreenConnect has 4 pricing plans ranging from $24 to $60/month. The One plan costs $30/month, best for individual technicians. The Remote Access plan costs $33/month, best for unattended access needs. The Standard plan costs $45/month, best for small it teams. The Premium plan costs $55/month, best for msps and larger teams.

ConnectWise ScreenConnect contracts auto-renew, with a 3 years minimum commitment, requiring 60 days before renewal notice to cancel.

The median ConnectWise ScreenConnect customer pays $540/year.

There are at least 5 documented hidden costs beyond ConnectWise ScreenConnect's list price, including implementation, training, and add-on fees.

This pricing was last verified in February 4, 2026.

ConnectWise ScreenConnect pricing starts at $30/month for the One plan. For teams needing remote access capabilities, the Remote Access plan runs $33/month. The Standard plan is $45/month, and the Premium plan is $55/month. All pricing is per-license monthly, with multi-year contracts (typically 3 years) required.

How ConnectWise ScreenConnect Pricing Compares

Compare ConnectWise ScreenConnect pricing against top alternatives in Remote Desktop Software.

All ConnectWise ScreenConnect Plans & Pricing

Plan Monthly Annual Best For
One $30 / $undefined Individual technicians
Remote Access $33 / $undefined Unattended access needs
Standard $45 / $undefined Small IT teams
Premium $55 / $undefined MSPs and larger teams
View all features by plan

One

  • Basic remote support
  • 25 computers

Remote Access

  • Remote access only

Standard

  • Remote support
  • Remote access
  • Remote meetings

Premium

  • All Standard features
  • Advanced features
  • Priority support

Compare ConnectWise ScreenConnect vs Alternatives

Before committing to ConnectWise ScreenConnect, compare pricing with these 3 alternatives in the same category.

All ConnectWise ScreenConnect alternatives & migration guides

What Companies Actually Pay for ConnectWise ScreenConnect

The median ConnectWise ScreenConnect buyer pays $540/year based on 0 verified purchase transactions.

What companies actually pay $540/yr Median across 0 purchases
0
Review scores
TrustRadius 8.8/10 (5)
Trustpilot 1.2/5 (23)
Top pricing complaints
Unresponsive support with weeks of no updatesPredatory 3-year contracts with no escape clauseUnexpected mid-contract price increasesBilling for products never ordered
Source: Vendr buyer database — median calculated from 0 real purchase transactions. Savings figure reflects negotiated discounts reported by buyers.

How ConnectWise ScreenConnect Pricing Compares

Software Starting Price Top Price
ConnectWise ScreenConnect $24/month $60/month
AnyDesk $14.9/month $69.9/month
LogMeIn Pro Free $155/month
Splashtop Free $13/month
TeamViewer $24.9/month $229.9/month

5 ConnectWise ScreenConnect Hidden Costs Beyond the List Price

Beyond the listed price, ConnectWise ScreenConnect has at least 5 documented hidden costs that can significantly increase total cost of ownership.

Watch for 5 hidden costs
  • Mid-Contract Price Increases 10-20% of license costs
    high 2 sources
    Trustpilot "This company, increase prices right after contract. They do not reply to support tickets."
    Trustpilot "raise your rates as they want, contracts mean nothing"
  • Overbilling and Phantom Charges $1,000-$10,000
    critical 3 sources
    Trustpilot "over bill you, raise your rates as they want, contracts mean nothing"
    Trustpilot "The bills are nearly always inflated because they hope we won't notice the errors. It's difficult to get any refund or credit, and of course we had to pay for everything upfront!"
    Trustpilot "started charging us for products we never signed up for, and now they are trying to charge us for contracts that were canceled 3 years ago"
  • Premium Support Upcharge Doesn't Deliver $500-$2,000
    high 1 source
    Trustpilot "I even paid EXTRA for premium support, and was rewarded with no ticket updates for weeks, tickets prematurely closed, and unhappy customers."
  • Upfront Payment Required with No Onboarding Support $5,000-$15,000
    medium 2 sources
    Trustpilot "We never even got to use the software because they didn't offer any support or assistance in setting up our account. Yet they require payment as soon as you sign."
    Trustpilot "We joined a partnership, never got onboarded. Absolutely the worst service."
  • Contract Buyout Costs 50-100% of remaining contract value
    critical 2 sources
    Trustpilot "They will NOT ever let you out of your contract for any reason and their contract is 3 year."
    Trustpilot "Currently we aren't sharing that document publicly due to legal concerns... We are willing to buy out a portion of the contract, but there seems..."
Tip

Ask your ConnectWise ScreenConnect sales rep about these costs upfront. Getting them in writing before signing can save you from surprise charges later.

Full hidden costs breakdown →

Intelligence sourced from 3 independent sources
Trustpilot Consumer reviews Vendr Verified buyer transactions TrustRadius Enterprise reviews
Key claims include inline source attribution. Data verified against multiple independent sources. 19 source citations total.

ConnectWise ScreenConnect Contract Terms

ConnectWise ScreenConnect contracts auto-renew and cannot be downgraded mid-term. Changes require 60 days before renewal. These terms are sourced from verified buyer experiences.

Contract Terms
Auto-Renewal Yes
Cancellation Notice 60 days before renewal
Minimum Commitment 3 years
Mid-Term Downgrade Not allowed
Payment Terms Annual upfront payment required immediately upon signing
Price Escalation No published schedule but customers consistently report mid-contract price increases with no justification or recourse
Note

Customers report inability to reduce users even during layoffs. Contract changes are restricted to a narrow 30-day window before renewal, which conflicts with the 60-day cancellation requirement.

Based on 5 verified sources

How to Negotiate ConnectWise ScreenConnect Pricing

ConnectWise ScreenConnect contracts are negotiable. These 3 tactics are sourced from real buyer experiences and procurement specialists.

Negotiation Playbook 3 tactics
Audit Invoices Monthly high success

Customers report consistent overbilling, phantom charges, and billing for canceled services. Review every invoice line-by-line and dispute errors immediately, as obtaining refunds is difficult and time-consuming.

trustpilot
Document All Pricing in Writing medium success

Sales representatives make promises that are not honored in final contracts. One customer reported being quoted one price verbally but billed 50% more. Get all pricing, discount, and term commitments in writing before signing.

trustpilot
Avoid Multi-Year Commitments low success

ConnectWise pushes 3-year contracts aggressively. Multiple customers report being locked in with no ability to reduce users, cancel, or negotiate changes during the term. If possible, negotiate for shorter contract terms or month-to-month arrangements even at higher pricing.

trustpilot

Full negotiation guide →

ConnectWise ScreenConnect Pricing FAQ

01 How much does ConnectWise ScreenConnect cost?

Pricing varies by plan. Check the official pricing page for current rates.

02 Does ConnectWise ScreenConnect have a free tier?

Check the pricing section above for free tier availability.

03 What are the main features of ConnectWise ScreenConnect?

Key features include the items listed in the pricing tiers above.

04 Is ConnectWise ScreenConnect worth the price?

Value depends on your specific needs and use case. Compare features across plans.

05 What is ConnectWise ScreenConnect's cancellation policy?

ConnectWise requires 60 days' notice before contract renewal to cancel. However, customers report that the cancellation terms are not clearly disclosed on their website, and the auto-renewal process is designed to make cancellation difficult. The company typically locks customers into 3-year contracts with no early termination options, even if services are not delivered or functional.

06 Can I reduce the number of licenses during my contract term?

No. Multiple customers report being unable to reduce license counts even in cases of layoffs or business downsizing. ConnectWise restricts contract modifications to a 30-day window before renewal, which conflicts with the 60-day cancellation requirement, creating a Catch-22 situation.

07 Does ConnectWise ScreenConnect increase prices during the contract?

Yes. Multiple customers report unexpected price increases during their contract term with no justification or advance notice. Despite having signed contracts, customers have experienced mid-term rate hikes with no recourse due to the binding multi-year agreements.

08 Is premium support worth the extra cost?

Based on customer reports, no. Customers who paid extra for premium support experienced the same poor service as standard support: tickets with no updates for weeks, premature ticket closures, and unresolved issues. There appears to be no meaningful difference in service quality despite the additional cost.

Is this pricing incorrect? — we verify and update within 24 hours.