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Whereby costs Free to $11.99 per user/month as of March 2026, with 3 plans available including a free tier. Plans: Free (free), Pro at $8.99/user/month, and Business at $11.99/user/month. Pricing depends on your chosen tier, contract length, and negotiated discounts.

Use the interactive pricing calculator to estimate your exact cost based on team size and requirements.

  • Free tier: Yes

Whereby offers 3 pricing tiers: Free, Pro, Business. A free plan is available. Paid plans include Pro at $8.99/undefined, Business at $11.99/undefined. The Pro plan is individual power users.

Compared to other video conferencing software, Whereby is positioned at the budget-friendly price point.

  • Median contract: $144/yr from 0 purchases
  • 0
  • 3 documented hidden costs beyond list price
  • Contracts auto-renew — Must cancel before renewal or will be charged

How much does Whereby cost?

Whereby offers a free plan with 2 paid tiers from $8.99 to $11.99/user/month. Plans include Free (free), Pro at $8.99/user/month, Business at $11.99/user/month.

Whereby Pricing Overview

Whereby has 3 pricing plans, including a free tier. Paid plans range from $0 to $11.99/user/month. The Free plan is free and is best for personal use and small meetings. The Pro plan costs $8.99/user/month, best for individual power users. The Business plan costs $11.99/user/month, best for teams and organizations.

Whereby contracts auto-renew, requiring Must cancel before renewal or will be charged notice to cancel.

The median Whereby customer pays $144/year.

There are at least 3 documented hidden costs beyond Whereby's list price, including implementation, training, and add-on fees.

This pricing was last verified in February 4, 2026 from 1 independent sources.

Whereby pricing starts at $0/month for the Free plan, which includes basic video conferencing but is limited to 30 minutes total usage. For regular business use, the Pro plan runs $8.99/month per user, while the Business plan costs $11.99/month per user. TrustRadius reviewers rate Whereby highly (9.5/10) for ease of use, though Trustpilot reviews cite customer service and billing clarity issues.

How Whereby Pricing Compares

Compare Whereby pricing against top alternatives in Video Conferencing.

All Whereby Plans & Pricing

Plan Monthly Annual Best For
Free Free $undefined Personal use and small meetings
Pro $8.99 / $undefined Individual power users
Business $11.99 / $undefined Teams and organizations
View all features by plan

Free

  • 1 meeting room
  • Up to 4 participants
  • Screen sharing
  • Emoji reactions
  • Integrations

Pro

  • 100 participants per room
  • Recording
  • Custom branding
  • Multiple rooms

Business

  • 3+ user licenses
  • All Pro features
  • Team management
  • Priority support

Compare Whereby vs Alternatives

Before committing to Whereby, compare pricing with these 3 alternatives in the same category.

All Whereby alternatives & migration guides

What Companies Actually Pay for Whereby

The median Whereby buyer pays $144/year based on 0 verified purchase transactions.

What companies actually pay $144/yr Median across 0 purchases
0
Review scores
TrustRadius 9.5/10 (33)
Trustpilot 2.5/5
Top pricing complaints
Poor customer service response times (3 business days average, 7 days for free accounts)Billing and cancellation confusionTechnical issues including crashes, screen freezing, and connection problemsLogin code delivery failures
Source: Vendr buyer database — median calculated from 0 real purchase transactions. Savings figure reflects negotiated discounts reported by buyers.

Whereby Year 1 Total Cost by Company Size

Real deployment costs including licenses, implementation, training, and admin — not just the sticker price.

Heavy business user (multiple rooms/meetings) $700 Year 1 total

Business customer using Whereby extensively for daily client meetings

Trustpilot review from business user, May 2025

How Whereby Pricing Compares

Software Starting Price Top Price
Whereby Free $11.99/user/month
Around Custom Custom
Daily.co Custom Custom
GoTo Meeting $12/per organizer per month $19/per organizer per month
mmhmm $15/user/month $25/user/month

3 Whereby Hidden Costs Beyond the List Price

Beyond the listed price, Whereby has at least 3 documented hidden costs that can significantly increase total cost of ownership.

Watch for 3 hidden costs
  • Unclear subscription status and billing $45
    medium 2 sources
    Trustpilot "When I logged into my account to stop subscription during a demo period, the subscription page said that I was on a free plan. Still I was charged $45."
    Trustpilot "I have reached out multiple times regarding the fact they keep billing me, yet when i log into my account it says the account is free so there is no option to cancel it."
  • Free plan time limit differs from marketing claims Service interruption after 30 min total use
    medium 1 source
    Trustpilot "Free plan has been limited to 30 minutes in total. Not per meeting. Even though it says on their website and in e-mails that it is per meeting, it is not."
  • Paid plan still shows upgrade prompts Workflow disruption
    low 1 source
    Trustpilot "I resent that I'm a paying customer and yet every time I end a call I get a big ad to upgrade to a tier that does not fit my usage, i.e. I'm a self-employed and work alone and they want me to upgrade to a team plan with a minimum of three users."
Tip

Ask your Whereby sales rep about these costs upfront. Getting them in writing before signing can save you from surprise charges later.

Full hidden costs breakdown →

Intelligence sourced from 3 independent sources
Trustpilot Consumer reviews Vendr Verified buyer transactions TrustRadius Enterprise reviews
Key claims include inline source attribution. Data verified against multiple independent sources. 6 source citations total.

Whereby Contract Terms

Whereby contracts auto-renew. Changes require Must cancel before renewal or will be charged. These terms are sourced from verified buyer experiences.

Contract Terms
Auto-Renewal Yes
Cancellation Notice Must cancel before renewal or will be charged
Mid-Term Downgrade Not allowed
Payment Terms Monthly billing
Based on 1 verified source

Whereby Pricing FAQ

01 How much does Whereby cost?

Pricing varies by plan. Check the official pricing page for current rates.

02 Does Whereby have a free tier?

Check the pricing section above for free tier availability.

03 What are the main features of Whereby?

Key features include the items listed in the pricing tiers above.

04 Is Whereby worth the price?

Value depends on your specific needs and use case. Compare features across plans.

05 How do I cancel my Whereby subscription?

Multiple users report difficulty finding cancellation controls. The subscription management page may show 'free plan' status even if you're being billed. Look beyond the main subscription page - cancellation controls are reportedly in sub-menus. If you cannot locate them, contact support via email, though response times average 3 business days (7 days for free accounts).

06 What are the actual time limits on the free plan?

Despite marketing materials stating 30 minutes per meeting, users report the free plan is limited to 30 minutes total usage (not per meeting). The reset schedule is unclear - support has provided conflicting information when asked. This makes the free plan unsuitable for regular business use.

07 How responsive is Whereby customer support?

Customer service response times average 3 business days for paid customers and 7 days for free account users. Many users report receiving AI-generated responses or being pointed to help articles that don't address their specific issues. There is no phone support for immediate assistance.

08 Can I use Whereby reliably for professional client meetings?

Experiences vary widely. TrustRadius reviewers rate it 9-10/10 for ease of use and reliability. However, Trustpilot reviews include reports of crashes, screen freezing during screen sharing, and participants being kicked out of meetings. Some users switched to competitors after experiencing repeated technical issues during paid business use.

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