AI Customer Support API Pricing 2026: Median Pricing Across 5 Products
Quick Answer

AI support platforms bill per-resolution (Intercom Fin $0.99), per-conversation (Decagon), or enterprise annual. Cheapest entry: Intercom Fin ($0.99). Most premium: Sierra ($500000).

Last updated: April 24, 2026

Market Median (5 products)

Entry median $0, top-tier median $300000.

Per-Product Pricing

Product Entry Median Top Unit
Intercom Fin $0.99 $0.99 $0.99 per resolution
Mava $0 $120 $800 month
Ada $0 $150000 $300000 year
Decagon $0 $15000 $300000 year
Sierra $0 $25000 $500000 year

Frequently Asked Questions

01 Which ai customer support apis is cheapest?

Intercom Fin at $0.99.