Zoom for Healthcare vs Amwell Pricing (2026)
Compare / Zoom for Healthcare vs Amwell
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Team size
25 seats

Zoom for Healthcare vs Amwell

Telehealth pricing comparison · 2026

Zoom for Healthcare pricing ranges from $14.16–$14.16/per user/month, while Amwell ranges from $10000–$150000/custom enterprise pricing. Zoom for Healthcare is typically 100% more affordable, though your actual cost depends on tier and team size.

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Compare
2 products · Telehealth
Side-by-side · live
Zoom for Healthcare
Telehealth pricing intelligence
verified 11w ago
View pricing →
Amwell
Amwell offers two enterprise telehealth solutions with custom pricing: the Enterprise Plat
verified 5mo ago
View pricing →
Estimated license cost
at 25 seats
List price × seats. Click a tier below to lock it.
Workplace Pro
$4.2K/yr
year 1 license · $14/seat
Pricing model unknown
Pricing model unknown
no public list price found
What buyers actually pay
median, annual
Vendr deal-flow data. The real benchmark, not list price.
Median annual
$790/yr
Vendr · n=134
No Vendr data
—
Not in Vendr's deal flow
REF · 01

Sources & confidence

Every dollar amount and contract clause below traces back to a sourced fact. We don't manufacture composite scores.

Where this data comes from
Vendr · TrustRadius · Reddit · BBB · official docs
Sources 10 sourced facts
5 hidden-cost · 1 contract · Vendr median · 3 review platforms
Last verified 2mo ago
Confidence Limited confidence
Sources 7 sourced facts
5 hidden-cost · 1 contract · 1 review platform
Last verified 5mo ago
Confidence Limited confidence
REF · 02

Plans at a glance

Every tier per product. Lock one to drive the cost row above and reveal a tier-specific outbound CTA.

Tier ladder
Click a tier to lock the cost row to it. Locking surfaces a tier-specific Visit CTA.
REF · 03

Hidden costs

Each cost is severity-ranked, with the dollar range quoted from its source (Vendr, Reddit, TrustRadius, BBB, official docs) — never our estimate.

Beyond the sticker
Severity-ranked, sourced
5 documented
  • Setup and IT Integration
    1 source
  • Non-HIPAA Compliant Use
    1 source
  • Zoom Phone Add-on
    $10.50 per user, per month
    1 source
  • Cloud Recording Storage
    $10 per month for 30 GB
    1 source
  • Complexity for Smaller Practices
    1 source
5 documented
  • Implementation, Customization, Training, and Migration
    $1,000 to $10,000+
    1 source
  • Enterprise Deployment Escalation
    tens of thousands of $
    1 source
  • Exceeding Usage Limits
    1 source
  • Additional Support
    1 source
  • Extra Modules
    1 source
REF · 04

Contract terms

The fine print, surfaced. Green = buyer-friendly. Each clause backed by a quoted source.

Zoom
Amwell
Auto-renewal
Yes
—
Cancellation
30 calendar days prior to the end of the then-current Initial Subscription Term or Renewal Term
—
Commitment
Customers are generally required to maintain their minimum quantity of services for the duration of the initial or renewal subscription term.
—
Price escalation
—
tens of thousands of $
Can downgrade
—
—
Based on 2 verified sources (Vendr · TrustRadius · BBB)
REF · 05

What users say

Aggregated, with sample sizes. We use whichever review platform has data.

User reviews
TrustRadius · Trustpilot · G2
TrustRadius
8.4out of 5 (105)
Trustpilot
1.5out of 5 (1,500)
G2
4.6out of 5 (63,286)
Best for
Small healthcare practices
Watch out
Occasional connectivity or audio issues during meetings.
Trustpilot
2.9out of 5 (2,000)
Best for
General users and teams
Watch out
Billing Issues
Decide
Get a quote from each vendor
Each link opens the vendor's pricing page in a new tab.
Visit Zoom pricing
Discount programs →
Visit Amwell pricing
Discount programs →
License cost is computed from publicly listed plans (real math, list price × seats). Median annual cost is from Vendr's deal flow when available — see source badges. Hidden costs and contract terms each cite their own sources. We do not invent composite scores.
Telehealth

Zoom for Healthcare

$14.16–$14.16
/per user/month
2 plans
Full pricing breakdown →
VS
Telehealth

Amwell

$10000–$150000
/custom enterprise pricing
2 plans
Full pricing breakdown →

Zoom for Healthcare and Amwell both operate in the telehealth category. This page compares their list pricing.

Plan-by-Plan Pricing

Plan Zoom for Healthcare Amwell
Workplace Pro $14.16 /user/month Custom
Workplace Business / Business Plus / Enterprise Custom Custom

What Users Say

Zoom for Healthcare

G2
4.6out of 5 (63,286)
Trustpilot
1.5out of 5 (1,500)
TrustRadius
8.4out of 10 (105)
Top complaints
  • Occasional connectivity or audio issues during meetings.
  • The platform can be resource-intensive, potentially affecting performance on older devices.
  • Some users find the interface cluttered with too many features, making navigation challenging.

Amwell

Trustpilot
2.9out of 5 (2,000)
Top complaints
  • Billing Issues
  • Service and Prescription Delivery Problems
  • Appointment and Wait Time Frustrations

Hidden Costs

Beyond the sticker price — what catches buyers off guard.

Zoom for Healthcare 5 hidden costs

medium
Setup and IT Integration
critical
Non-HIPAA Compliant Use
low
Zoom Phone Add-on $10.50 per user, per month
low
Cloud Recording Storage $10 per month for 30 GB
medium
Complexity for Smaller Practices
See all Zoom for Healthcare hidden costs →

Amwell 5 hidden costs

medium
Implementation, Customization, Training, and Migration $1,000 to $10,000+
high
Enterprise Deployment Escalation tens of thousands of $
medium
Exceeding Usage Limits
medium
Additional Support
medium
Extra Modules
See all Amwell hidden costs →

Contract Terms

Term Zoom for Healthcare Amwell
Auto-renewal Yes —
Cancellation 30 calendar days prior to the end of the then-current Initial Subscription Term or Renewal Term —
Minimum commitment Customers are generally required to maintain their minimum quantity of services for the duration of the initial or renewal subscription term. —
Price escalation — tens of thousands of $

Continue researching

Zoom for Healthcare

Amwell

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