Quick Answer
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Tray.ai uses custom pricing as of August 2026 with 4 plans available. Contact Tray.ai directly for a personalized quote. Pricing depends on your chosen tier, contract length, and negotiated discounts.

Use the interactive pricing calculator to estimate your exact cost based on team size and requirements.

  • Free tier: No free tier available

Tray.ai offers 4 pricing tiers: Pro, Team, Enterprise, Embedded Bundle. The Team plan is departments running multiple automation use cases across marketing, sales, and operations teams.

Last verified: | Sources: 5 pricing pages and reviews
Freemium plan type

Yes, Tray.ai offers a freemium plan as of August 2026. The free tier includes 7 features with limits on task credits and workspaces. Pricing verified from 5 sources by CostBench.

Freemium

Tray.ai offers a freemium model with limited features; upgrade to unlock more.

What's Included in the Free Plan

  • 250,000 starter task credits
  • 3 workspaces
  • 7-day log retention
  • 600+ connectors
  • Visual workflow builder (drag-and-drop)
  • Webhook and API triggers
  • Customer success included
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Free Plan Limits

Limit Free Plan Paid Plans
Task credits 250,000 starter
Workspaces 3
Log retention 7 days
Connectors 600+
Support Customer success included

You'll Need to Upgrade When...

  • You exceed the user limit
  • You need features like advanced automation
  • You require premium support or SLA guarantees
  • You need to remove branding or watermarks
  • You need advanced integrations or API access

Hidden Restrictions on Free Plan

  • ! Tray.ai branding may appear on your content or communications
  • ! Support is limited to community forums or email with longer response times
  • ! Export options may be restricted or include watermarks
  • ! API access is typically limited or not available
  • ! Advanced reporting and analytics require paid plans

Free vs Paid: Which Do You Need?

Free Plan is Enough If...

  • You're an individual or very small team
  • You need only basic features
  • You don't mind usage limits
  • Branding on output is acceptable
  • Community support is sufficient

Frequently Asked Questions

01 Is Tray.ai free?

Yes, Tray.ai offers a freemium plan with 7 core features included. However, there are limits on task credits, workspaces that may require upgrading.

02 What's included in Tray.ai's free plan?

Tray.ai's free plan includes: 250,000 starter task credits, 3 workspaces, 7-day log retention, 600+ connectors, Visual workflow builder (drag-and-drop), and 2 more features. Key limits include Task credits: 250,000 starter, Workspaces: 3, Log retention: 7 days.

03 What's NOT included in Tray.ai's free plan?

The free plan excludes: advanced features, premium support, and higher limits. You'll also have Tray.ai branding and limited support options.

04 When should I upgrade from Tray.ai's free plan?

Consider upgrading when: you hit user or storage limits, need features like advanced automation, require premium support, or want to remove branding. The cheapest paid plan starts at $500/month.

05 Is Tray.ai's free plan really free forever?

Yes, Tray.ai's free plan is available indefinitely with no time limit. However, feature and usage limits may restrict what you can do without upgrading to a paid plan.

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