Quick Answer
Last verified:
High confidence

Synthesia costs $18 to $69 per month as of May 2026. Pricing depends on your chosen tier, contract length, and negotiated discounts.

Use the interactive pricing calculator to estimate your exact cost based on team size and requirements.

  • Free tier: No free tier available

Synthesia true cost runs -100% above the listed $18-$69/month price as of May 2026. For a 25-person team, expect ~$0 in year-one costs vs the $20,700 base license. Key hidden costs: annual minute limits with monthly billing, non-rolling credits, content moderation restrictions. Verified from 4 sources by CostBench.

Hidden Costs Breakdown

1

Annual Minute Limits with Monthly Billing

medium addon

Despite paying monthly, video generation minutes are capped annually, meaning you cannot use all your allocated minutes in busy months. For example, one plan provides 360 minutes per year while charging $67 per month, effectively giving you only 30 minutes per month.

reddit

Am i reading Synthesia's pricing correctly.... 67$ PER MONTH for 360 minutes PER YEAR?, So 30 minutes for 67$ per month

2

Non-Rolling Credits

medium overage

Unused video generation credits do not roll over to the next billing period, meaning if you don't use your allocated minutes in a given period, you lose them.

trustpilot

They were dishonest from the beginning about the credits rolling over.

3

Content Moderation Restrictions

high compliance

Strict and often unclear content moderation policies can result in videos being rejected or accounts being suspended, even for legitimate business content. Users report account bans within 30 minutes of subscribing and videos being rejected without clear explanation.

trustpilot

I subscribed to Synthesia, paid for a 1-month subscription, and within 30 minutes, my account was banned without any valid reason. I was simply creating a promotional video for my dental clinic about dental implant pricing

trustpilot

Too many content restrictions. Not allowed to use many words, terms and other restrictions.

4

Limited Avatar Customization on Lower Tiers

low addon

Basic plans have restrictions on avatar options and customization features, with more realistic avatars and advanced features locked behind higher-priced tiers.

reddit

Limited avatar customization: Not all appearance elements of avatars can be fully customized.

5

One-Click Localization Locked Behind Enterprise Paywall

high addon

Synthesia's one-click video localization feature—allowing you to translate and republish videos in multiple languages simultaneously—is restricted to Enterprise tier customers. Personal and Creator subscribers cannot access this capability despite it being a core use case for many training and marketing teams. Enterprise pricing starts at approximately $4,000/year, creating a steep step-up from the Creator plan.

reddit

they have the incredible feature that you can localise all your videos with one click in mutliple languages. But they hide it behind a huge paywall starting at 4000$ per year. No thanks.

6

Account Suspension Without Functional Appeals Process

high support

Multiple users report accounts being banned shortly after subscribing, with no clear policy violation cited. The appeal form provided by Synthesia is reportedly broken or non-functional, leaving suspended users unable to contest the ban or receive a refund for their subscription payment.

reddit

I subscribed to Synthesia, paid for a 1-month subscription, and within 30 minutes, my account was banned without any valid reason. I was simply creating a promotional video for my dental clinic about dental implant pricing, which is completely legitimate and complies with their terms of service. To make matters worse, the appeal process doesn't work—the form they provided is broken, leaving me with no way to contest the ban or request a refund.

7

Enterprise Sales Inflexibility and Opaque Custom Pricing

medium addon

Users pursuing Enterprise plans report that Synthesia's sales team is rigid and unwilling to customize packages for budget-constrained buyers. Sales reps are described as pushing a single expensive package without exploring alternatives, making Enterprise deals difficult for startups or smaller organizations.

reddit

Their rigid approach, astronomical Enterprise pricing, and the sales rep's incompetence were truly appalling. They relentlessly pushed their overpriced package with zero interest in customizing a solution, despite our clear budget constraints.

8

Annual Video Minute Caps on Paid Plans

medium overage

Paid plans impose annual caps on total video generation minutes, despite being billed monthly. Users express frustration with the model of paying a monthly fee while being constrained by a yearly minute allotment, effectively meaning heavy usage early in the year can exhaust the annual quota before renewal.

reddit

Am i reading Synthesia's pricing correctly.... 67$ PER MONTH for 360 minutes PER YEAR?, So 30 minutes for 67$ per month, while not astronomical i guess, it still seems high, and worse i really hate the per month pricing with per year limits like that seems insane to me.

Example: True Cost for 25 Users

License (25 × $69 × 12) $20,700/yr
Annual Minute Limits with Monthly Billing +30 minutes/month effective limit
Non-Rolling Credits +10-20% of license costs
Content Moderation Restrictions +Potential account suspension
Limited Avatar Customization on Lower Tiers +Upgrade required for full features
One-Click Localization Locked Behind Enterprise Paywall +$4,000+/year
Account Suspension Without Functional Appeals Process +$18-$69
Enterprise Sales Inflexibility and Opaque Custom Pricing +20-50% of license costs
Annual Video Minute Caps on Paid Plans +5-20% of license costs
Estimated Year 1 Total ~$0
That's roughly 0.0× the advertised license price. The median Synthesia contract is $312/yr across 4 Vendr purchases.

Frequently Asked Questions

01 What hidden costs should I budget for with Synthesia?

Beyond the license fee, budget for: Annual Minute Limits with Monthly Billing (30 minutes/month effective limit); Non-Rolling Credits (10-20% of license costs); Content Moderation Restrictions (Potential account suspension); Limited Avatar Customization on Lower Tiers (Upgrade required for full features); One-Click Localization Locked Behind Enterprise Paywall ($4,000+/year); Account Suspension Without Functional Appeals Process ($18-$69); Enterprise Sales Inflexibility and Opaque Custom Pricing (20-50% of license costs); Annual Video Minute Caps on Paid Plans (5-20% of license costs). Total ownership typically runs -100% higher than the listed price.

02 Does Synthesia charge for implementation?

Synthesia doesn't include implementation in the license cost. Implementation is typically done by partners and costs range from $5,000 for basic setup to $100,000+ for enterprise deployments with customization.

03 How much does Synthesia support cost?

Multiple users report accounts being banned shortly after subscribing, with no clear policy violation cited. The appeal form provided by Synthesia is reportedly broken or non-functional, leaving suspended users unable to contest the ban or receive a refund for their subscription payment. Estimated impact: $18-$69.

04 Are there overage or storage costs with Synthesia?

Unused video generation credits do not roll over to the next billing period, meaning if you don't use your allocated minutes in a given period, you lose them.. Estimated impact: 10-20% of license costs.

05 What add-ons cost extra with Synthesia?

Many features marketed as part of Synthesia are actually add-ons: advanced reporting, API access, integrations, and specialized modules. Each can add $10-$100+ per user per month.