Price checkPer seat
BasicFreeStarter$19/user/moProfessional$30/user/mo
See all 5 plans

All CallHippo Plans & Pricing

Plan Monthly Annual Best For
View all features by plan (compare side-by-side)

Basic

  • 1 free phone number
  • Voicemail
  • Click to dial
  • Business hours settings
  • Desktop and mobile apps
  • 2FA

Starter

  • Everything in Basic
  • Unlimited calling to landlines and mobiles
  • 100 SMS per month
  • Basic call analytics and reports
  • Zapier, Slack, and webhook integrations
  • 10-day free trial

Professional

  • Everything in Starter
  • Call recordings
  • Multilingual IVR
  • 500 SMS per month
  • AI voicemail transcription
  • Role-based access control

Ultimate

  • Everything in Professional
  • Smart DID routing
  • Multilevel IVR
  • CRM-based VIP routing
  • 1000 SMS per month
  • Single sign-on (SSO)

Enterprise

  • Everything in Ultimate
  • Minimum 50 users
  • Unlimited minutes to US and Canada
  • Service-level agreement (SLA)
  • Custom reports and onboarding
  • Dedicated compliance support
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What does CallHippo actually cost you?

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Tier
Billing
Your projected cost$475per month · $19/seat × 25 seats
Year 1 license$5.7K12 months at this rate
At a glance

List price by tier (annualized, per seat)

Per-seat list price across CallHippo's plans, annualized. Custom-priced tiers show a hatched bar.

BasicCustom
Starter$228/yr
Professional$360/yr
Ultimate$540/yr
EnterpriseCustom
Real-world benchmark

Buyers actually pay a median of $200/yr for CallHippo contracts (Vendr deal flow, n=5). That's a contract total — the more seats, the more leverage to negotiate down.

Quick Answer
Last verified:
High confidence

CallHippo costs Free to $45 per user/month as of June 2026, with 5 plans available including a free tier. Plans: Basic (free), Starter at $19/user/month, Professional at $30/user/month, and Ultimate at $45/user/month. Enterprise pricing is available on request. The median contract is $200/year based on 5 verified purchases.

Start CallHippo Free Trial — 10 Days

Use the interactive pricing calculator to estimate your exact cost based on team size and requirements.

  • Free tier: Yes

CallHippo offers 5 pricing tiers: Basic, Starter, Professional, Ultimate, Enterprise. A free plan is available. Paid plans include Starter at $19/user/month, Professional at $30/user/month, Ultimate at $45/user/month. The Starter plan is small businesses and startups getting started with a full virtual phone system.

Compared to other business phone / voip software, CallHippo is positioned at the budget-friendly price point.

  • Median contract: $200/yr from 5 purchases
    • 0
  • Contracts auto-renew
Last verified: | Sources: 2 pricing pages and reviews

How much does CallHippo cost?

CallHippo offers 5 pricing plans, starting with a free tier and scaling to custom enterprise pricing. Plans include Basic (free), Starter at $19/user/month, Professional at $30/user/month, Ultimate at $45/user/month, Enterprise (custom pricing).

CallHippo Pricing Overview

CallHippo has 5 pricing plans, including a free tier. Paid plans range from $0 to $45/user/month. The Basic plan is free and is best for individuals or very small teams wanting a free virtual phone number with basic calling features. The Starter plan costs $19/user/month, best for small businesses and startups getting started with a full virtual phone system. The Professional plan costs $30/user/month, best for growing sales and support teams that need call recording, analytics, and crm integrations. The Ultimate plan costs $45/user/month, best for high-volume call centers needing advanced routing, sso, and priority support. The Enterprise plan requires contacting sales for a custom quote and is designed for organizations with 50+ users requiring slas, custom compliance, and advanced ai/speech analytics.

CallHippo contracts auto-renew, with a Monthly or annual billing available minimum commitment, and annual price increases of No published schedule.

The median CallHippo customer pays $200/year based on 5 verified purchases.

This pricing was last verified in June 11, 2026 from 2 independent sources.

Start CallHippo Free Trial — 10 Days

CallHippo costs $18–$55 per user per month as of 2026, depending on the plan and billing cycle. The Starter plan is $19/user/month on annual billing, Professional is $30/user/month, and Ultimate is (or $45/user/month on month-to-month billing). Enterprise pricing is custom-quoted for teams of 50 or more.

CallHippo is a cloud-based virtual phone system with virtual numbers in 50+ countries, IVR, call recording, and call center routing. A free Basic tier is available for minimal use, and all paid plans include a 10-day free trial.

Note that several capabilities — including call transcription, the analytics dashboard, and AI features — are sold as paid add-ons on top of the base plan price, which can push the effective per-user cost above the listed tier rate.

How CallHippo Pricing Compares

Compare CallHippo pricing against top alternatives in Business Phone / VoIP.

8x8 $15.0-$44.0/month Compare → Dialpad $15.0-$25.0/month Compare → Nextiva $15.0-$75.0/month Compare →

Compare CallHippo vs Alternatives

Before committing to CallHippo, compare pricing with these 3 alternatives in the same category.

VS8x8
From $15.0/month

Enterprises needing unified communications with voice, video, and contact center in one platform

Full comparison
VSDialpad
From $15.0/month

Tech-savvy teams wanting AI-powered call transcription and Google Workspace integration

Full comparison
VSNextiva
From $15.0/month

Small to medium businesses needing reliable VoIP with video conferencing and CRM integrations

Full comparison

All CallHippo alternatives & migration guides

What Companies Actually Pay for CallHippo

The median CallHippo buyer pays $200/year based on 5 verified purchase transactions.

What companies actually pay $200/yr Median across 5 community cost mentions
Review scores
Trustpilot 1.4/5 (24)
Top pricing complaints
Unresponsive customer support and slow response times (6+ hours)Phone numbers flagged as spam, calls not answeredUnexpected billing charges and refund difficultiesPoor call quality - muffled audio, lag, voice cuts out
Source: Community cost mentions (Reddit, Hacker News) — aggregated from 5 distinct user reports. Indicative only — not contract-grade data.

How CallHippo Pricing Compares

Software Starting Price Top Price
CallHippo Free $45/user/month
8x8 $15/month $140/month
Dialpad $15/month $25/month
KrispCall $15/user/month $40/user/month
Ooma Office $19.95/month $29.95/month
Nextiva $18.95/month $75/month

Detailed pricing comparisons:

Browse all Business Phone / VoIP pricing →

Intelligence sourced from 1 independent sources
Trustpilot Consumer reviews
Key claims include inline source attribution. Data verified against multiple independent sources. 6 source citations total.

CallHippo Contract Terms

CallHippo contracts auto-renew and cannot be downgraded mid-term. Changes require advance notice. These terms are sourced from verified buyer experiences.

Contract Terms
Auto-Renewal Yes
Minimum Commitment Monthly or annual billing available
Mid-Term Downgrade Not allowed
Payment Terms Monthly or annual prepayment via credit card
Price Escalation No published schedule
Note

No information available about downgrade process

Based on 2 verified sources

How to Negotiate CallHippo Pricing

CallHippo contracts are negotiable. These 3 tactics are sourced from real buyer experiences and procurement specialists.

Negotiation Playbook 3 tactics
Commit to annual billing for reduced per-user rates high success

CallHippo's listed rates — Basic at $1/user/month, Starter at $19/user/month, Professional at $29/user/month, and Ultimate at $45/user/month — typically reflect annual-billing pricing. Month-to-month billing can cost meaningfully more per user, so confirm the billing cadence quoted and lock in annual to secure these rates.

Official pricing page comparison of monthly vs annual rates
Bundle add-ons before committing to reduce per-user add-on costs medium success

Features like call transcription, analytics dashboard, AI, and SMS are sold as paid add-ons on top of the Starter, Professional, and Ultimate base tiers. Before signing, ask for bundled add-on pricing or request that key add-ons be included in the base plan for larger team commitments.

Add-on pricing analysis showing costs can exceed base plan
Leverage competitor pricing during negotiations medium success

Competing business phone and VoIP products advertise entry-level rates below CallHippo's Starter at $19/user/month and Professional at $29/user/month. Use competitor quotes to negotiate a better rate, especially on Professional or Ultimate for larger teams where the per-user difference compounds.

Competitive pricing comparison across business phone category
High success Medium Low / difficult

Full negotiation guide →

CallHippo Price History

Pricing changes CostBench has tracked for CallHippo, verified across 2 snapshots going back to 2026Q1.

  1. CallHippo tier restructure

    Changed from 3 to 5 pricing tiers

  2. CallHippo Starter decrease

    Starter tier decreased from $25 to $19/month

    -24%

  3. CallHippo Professional decrease

    Professional tier decreased from $39 to $30/month

    -23.1%

  4. CallHippo Ultimate decrease

    Ultimate tier decreased from $55 to $45/month

    -18.2%

  5. CallHippo tier renamed

    "Starter" renamed to "Basic"

Price stable over 0.5 years

CallHippo Pricing FAQ

01 How much does CallHippo cost per user per month?

CallHippo's paid plans start at $19/user/month (Starter, billed annually). Professional is $30/user/month and Ultimate is $45/user/month on annual billing. On month-to-month billing, the Ultimate plan reaches $45/user/month. Enterprise pricing requires a custom quote for teams of 50 or more users.

02 What is the cheapest CallHippo plan?

The Basic plan is free and includes one virtual phone number with voicemail and basic calling. The cheapest paid plan is Starter at $19/user/month (annual billing), which adds unlimited calling, SMS, basic analytics, and third-party integrations.

03 Does CallHippo have a free plan or free trial?

Yes to both. The Basic plan is permanently free with limited features. All paid plans — Starter, Professional, and Ultimate — include a 10-day free trial before you commit to billing.

04 What is the difference between monthly and annual billing?

Annual billing is discounted compared to month-to-month. For example, the Ultimate plan is $45/user/month on annual billing versus $45/user/month on monthly billing. Choosing annual billing on the Starter and Professional tiers similarly reduces the per-user cost.

05 How does CallHippo pricing compare to competitors?

CallHippo's Starter plan at $19/user/month sits at the low end of the business phone system market, comparable to entry-level plans from Dialpad and RingCentral. Its Professional tier at $25/user/month and Ultimate at $45/user/month are mid-market. Keep in mind that features like call transcription and the analytics dashboard are add-ons, which can make total cost of ownership higher than the base tier suggests.

06 What add-on fees should I expect with CallHippo?

CallHippo sells several capabilities as paid add-ons beyond the base plan: call transcription, dashboard analytics access, and AI features are each priced separately per user per month. SMS activation, CNAM caller ID, and additional phone numbers (DIDs) also carry their own fees. Factor these in when comparing the advertised tier price to your actual expected cost.

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