Best Contact Center / CCaaS Software Pricing 2026
Compare pricing for 5 contact center / ccaas tools. Find the right software for your budget.
Contact Center / CCaaS software pricing ranges from $40 to $249 per user/month in 2026. The typical cost is around $127/user/month across 5 popular tools. Top picks: Aircall ($40–$70/user/mo), Five9 ($119–$159/user/mo), Genesys Cloud ($75–$240/user/mo), and 2 more.
All Contact Center / CCaaS Tools
Compare all side-by-side →Aircall
$40 - $70/month
Essentials: $40 Professional: $70 Custom: Custom
View Full Pricing → Five9
$119 - $159/month
Digital: $119 Core: $159 Plus: Custom
View Full Pricing → Genesys Cloud
$75 - $240/month
Cloud CX 1: $75 Cloud CX 2: $115 Cloud CX 3: $155
View Full Pricing → NICE CXone
$110 - $249/month
CXone Mpower Omnichannel Suite: $110 CXone Mpower Essential Suite: $135 CXone Mpower Core Suite: $169
View Full Pricing → Talkdesk
$85 - $225/month
Digital Essentials: $85 Voice Essentials: $105 Elite: $165
View Full Pricing → Contact Center / CCaaS Pricing FAQ
01 What is CCaaS?
CCaaS (Contact Center as a Service) provides cloud-based contact center capabilities including voice, chat, email, and social media support.