Salesforce Free Plan 2026: What's Included & What's Not
Honest breakdown of the free tier limits and features
Salesforce costs Free to $550 per user/month as of June 2026, with 6 plans available including a free tier. Plans: Free Suite (free), Starter Suite at $25/user/month, Pro Suite at $100/user/month, Enterprise at $175/user/month, Unlimited at $350/user/month, and Agentforce 1 Sales at $550/user/month. Pricing depends on your chosen tier, contract length, and negotiated discounts.
Use the interactive pricing calculator to estimate your exact cost based on team size and requirements.
- Free tier: Yes
Salesforce offers 6 pricing tiers: Free Suite, Starter Suite, Pro Suite, Enterprise, Unlimited, Agentforce 1 Sales. A free plan is available. Paid plans include Starter Suite at $25/user/month, Pro Suite at $100/user/month, Enterprise at $175/user/month. The Starter Suite plan is small businesses scaling up.
Yes, Salesforce offers a freemium plan as of June 2026. The free tier includes 3 features with limits on users. Paid plans start at $25/user/month (Starter Suite). Pricing verified from 12 sources by CostBench.
Salesforce offers a freemium model with limited features; upgrade to unlock more.
What's Included in the Free Plan
- Lead, account, contact, opportunity management
- Connected Slack conversations
- Simple email marketing
What's NOT Included (Paid Only)
- Everything in Free plus
- Built-in sales flows
- AI email sync
- Dynamic email marketing
Free Plan Limits
| Limit | Free Plan | Paid Plans |
|---|---|---|
| users | 2 | Unlimited/Higher |
You'll Need to Upgrade When...
- You exceed the user limit
- You need features like Everything in Free plus or Built-in sales flows
- You require premium support or SLA guarantees
- You need to remove branding or watermarks
- You need advanced integrations or API access
Hidden Restrictions on Free Plan
- Credit card not required to start
- Data preserved if you subscribe within 30 days
- Limited user count during trial period
Free vs Paid: Which Do You Need?
Free Plan is Enough If...
- You're an individual or very small team
- You need only basic features
- You don't mind usage limits
- Branding on output is acceptable
- Community support is sufficient
You Need Paid If...
- Your team is growing beyond limits
- You need advanced features
- Professional branding is required
- You need priority support
- Integrations/API access is critical
Free vs Starter Suite Plan Comparison
| Free Suite $0 | Starter Suite $25/user/month | |
|---|---|---|
| Features | 3 included | 4+ included |
| Support | Community/Email | Priority Support |
| Branding | Salesforce branding | Your branding |
| Best For | Individuals and small teams (max 2 users) | Small businesses scaling up |
Frequently Asked Questions
01 Is Salesforce free?
Yes, Salesforce offers a freemium plan with 3 core features included. However, there are limits on users that may require upgrading.
02 What's included in Salesforce's free plan?
Salesforce's free plan includes: Lead, account, contact, opportunity management, Connected Slack conversations, Simple email marketing. Key limits include users: 2.
03 What's NOT included in Salesforce's free plan?
The free plan excludes: Everything in Free plus, Built-in sales flows, AI email sync, Dynamic email marketing. You'll also have Salesforce branding and limited support options.
04 When should I upgrade from Salesforce's free plan?
Consider upgrading when: you hit user or storage limits, need features like Everything in Free plus or Built-in sales flows, require premium support, or want to remove branding. The cheapest paid plan starts at $25/user/month.
05 Is Salesforce's free plan really free forever?
Yes, Salesforce's free plan is available indefinitely with no time limit. However, feature and usage limits may restrict what you can do without upgrading to a paid plan.