BigCommerce Enterprise Free Plan 2026: What's Included & What's Not
Honest breakdown of the free tier limits and features
BigCommerce Enterprise costs $1K to $15K per month as of March 2026. Pricing depends on your chosen tier, contract length, and negotiated discounts.
Use the interactive pricing calculator to estimate your exact cost based on team size and requirements.
- Free tier: No free tier available
Yes, BigCommerce Enterprise offers a forever free plan as of March 2026. The free tier includes 6 features with limits on gmv and storefronts. Paid plans start at $1000/month (Enterprise (Standard)). Pricing verified from 5 sources by CostBench.
BigCommerce Enterprise's free plan is available indefinitely with no time limit.
What's Included in the Free Plan
- All Growth Enterprise features
- Unlimited storefronts
- Custom SLA and uptime guarantees
- Dedicated solutions architect
- Priority API support and higher rate limits
- Custom onboarding and migration assistance
What's NOT Included (Paid Only)
- Unlimited products, file storage, and bandwidth
- Multi-storefront management from a single control panel
- Custom price lists for customer groups
- Unlimited API calls
- Priority phone, email, and chat support
- Dedicated account manager
Free Plan Limits
| Limit | Free Plan | Paid Plans |
|---|---|---|
| GMV | $25M+ annually | Unlimited/Higher |
| Storefronts | Unlimited | Unlimited/Higher |
You'll Need to Upgrade When...
- You exceed the user limit
- You need features like Unlimited products, file storage, and bandwidth or Multi-storefront management from a single control panel
- You require premium support or SLA guarantees
- You need to remove branding or watermarks
- You need advanced integrations or API access
Hidden Restrictions on Free Plan
- BigCommerce Enterprise branding may appear on your content or communications
- Support is limited to community forums or email with longer response times
- Export options may be restricted or include watermarks
- API access is typically limited or not available
- Advanced reporting and analytics require paid plans
Free vs Paid: Which Do You Need?
Free Plan is Enough If...
- You're an individual or very small team
- You need only basic features
- You don't mind usage limits
- Branding on output is acceptable
- Community support is sufficient
You Need Paid If...
- Your team is growing beyond limits
- You need advanced features
- Professional branding is required
- You need priority support
- Integrations/API access is critical
Free vs Enterprise (Standard) Plan Comparison
| Enterprise (Custom) $0 | Enterprise (Standard) $1000/month | |
|---|---|---|
| Features | 6 included | 6+ included |
| Support | Community/Email | Priority Support |
| Branding | BigCommerce Enterprise branding | Your branding |
| Best For | Large enterprises with complex multi-brand or multi-region operations | Growing brands graduating from BigCommerce Pro plan |
Frequently Asked Questions
01 Is BigCommerce Enterprise free?
Yes, BigCommerce Enterprise offers a forever free plan with 6 core features included. However, there are limits on gmv, storefronts that may require upgrading.
02 What's included in BigCommerce Enterprise's free plan?
BigCommerce Enterprise's free plan includes: All Growth Enterprise features, Unlimited storefronts, Custom SLA and uptime guarantees, Dedicated solutions architect, Priority API support and higher rate limits, and 1 more features. Key limits include GMV: $25M+ annually, Storefronts: Unlimited.
03 What's NOT included in BigCommerce Enterprise's free plan?
The free plan excludes: Unlimited products, file storage, and bandwidth, Multi-storefront management from a single control panel, Custom price lists for customer groups, Unlimited API calls, Priority phone, email, and chat support. You'll also have BigCommerce Enterprise branding and limited support options.
04 When should I upgrade from BigCommerce Enterprise's free plan?
Consider upgrading when: you hit user or storage limits, need features like Unlimited products, file storage, and bandwidth or Multi-storefront management from a single control panel, require premium support, or want to remove branding. The cheapest paid plan starts at $1000/month.
05 Is BigCommerce Enterprise's free plan really free forever?
Yes, BigCommerce Enterprise's free plan is available indefinitely with no time limit. However, feature and usage limits may restrict what you can do without upgrading to a paid plan.