All BigCommerce Enterprise Plans & Pricing

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Performance (Enterprise)

  • Multi-storefront management from a single control panel
  • Unlimited API calls
  • Custom price lists and customer groups
  • Priority phone, email, and chat support
  • Dedicated account manager
  • 99.99% uptime SLA with global CDN
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BigCommerce Enterprise uses custom pricing as of June 2026. Contact BigCommerce Enterprise directly for a personalized quote. The median contract is $550/year based on 74 verified purchases.

Use the interactive pricing calculator to estimate your exact cost based on team size and requirements.

  • Free tier: No free tier available

BigCommerce Enterprise offers 1 pricing tiers: Performance (Enterprise). The Performance (Enterprise) plan is high-growth and enterprise merchants needing custom pricing, multi-storefront support, and dedicated account management.

Compared to other enterprise e-commerce software, BigCommerce Enterprise is positioned at the budget-friendly price point.

  • Median contract: $550/yr from 74 purchases
  • 0

How much does BigCommerce Enterprise cost?

BigCommerce Enterprise uses custom pricing across 1 plan. Contact BigCommerce Enterprise directly for a personalized quote. Plans include Performance (Enterprise) (custom pricing).

BigCommerce Enterprise Pricing Overview

BigCommerce Enterprise uses custom pricing — contact their sales team for a quote. The Performance (Enterprise) plan requires contacting sales for a custom quote and is designed for high-growth and enterprise merchants needing custom pricing, multi-storefront support, and dedicated account management.

The median BigCommerce Enterprise customer pays $550/year based on 74 verified purchases.

This pricing was last verified in June 9, 2026 from 1 independent source.

BigCommerce Enterprise (now called the Performance plan) does not publish standard public pricing — all quotes are tailored per merchant by BigCommerce's sales team. According to BigCommerce's own pricing page, the Performance tier starts at $1,499/month billed annually, with final pricing based on your GMV, number of storefronts, and contract terms.

The platform targets mid-market and enterprise merchants who have outgrown BigCommerce's self-serve tiers (Standard, Plus, Pro). It includes multi-storefront management, unlimited API calls, custom price lists, and a dedicated account manager — with no platform-level transaction fees on any payment gateway.

To get a quote, you contact BigCommerce's sales team directly. Contract length, annual GMV, and competitive bids from alternatives like Shopify Plus all influence the final price.

How BigCommerce Enterprise Pricing Compares

BigCommerce Enterprise starts at free/month. Compare: Shopify Plus ($2300–$40000/month), Adobe Commerce (Magento) ($1833–$10417/month), Salesforce Commerce Cloud ($5000–$41667/month).

Compare BigCommerce Enterprise vs Alternatives

Before committing to BigCommerce Enterprise, compare pricing with these 3 alternatives in the same category.

All BigCommerce Enterprise alternatives & migration guides

What Companies Actually Pay for BigCommerce Enterprise

The median BigCommerce Enterprise buyer pays $550/year based on 74 verified purchase transactions.

What companies actually pay $550/yr Median across 74 community cost mentions
Review scores
Top pricing complaints
Bulk editor limited to 100 SKUs at a time, requiring CSV/Excel workflows for large catalog changesNo native multilingual support on all plan levelsLess polished UX/UI and content merchandising tooling compared to Shopify
Source: Community cost mentions (Reddit, Hacker News) — aggregated from 74 distinct user reports. Indicative only — not contract-grade data.

How BigCommerce Enterprise Pricing Compares

Software Starting Price Top Price
BigCommerce Enterprise Custom Custom
Adobe Commerce (Magento) Custom Custom
commercetools Custom Custom
Salesforce Commerce Cloud $5000/year $41667/year
SAP Commerce Cloud Custom Custom
Shopify Plus $2300/month $40000/month
Intelligence sourced from 1 independent sources
Reddit User discussions
Key claims include inline source attribution. Data verified against multiple independent sources. 4 source citations total.

How to Negotiate BigCommerce Enterprise Pricing

BigCommerce Enterprise contracts are negotiable. These 3 tactics are sourced from real buyer experiences and procurement specialists.

Negotiation Playbook 3 tactics
Negotiate Payment Processor Rates Separately high success

BigCommerce charges no additional platform transaction fees, so your largest variable cost at scale is payment processor rates. At multi-million dollar annual GMV, negotiate directly with your payment processor (not BigCommerce) to shave tenths or hundredths of a percent off per-transaction fees. Even a 0.1% reduction on $5M GMV saves $5,000/year.

Reddit (r/ecommerce, coalition_tech, 2023; r/shopify, coalition_tech, 2024)
Benchmark Against Shopify Plus medium success

BigCommerce Enterprise (Standard) starts at $1,000/month versus Shopify Plus at approximately $2,000/month. Come to negotiations with a documented Shopify Plus quote in hand. This 2x price gap gives BigCommerce sales reps a reason to hold firm on platform pricing but creates room to negotiate on implementation support, SLA tiers, or contract length.

Reddit (r/PakWebDevs comparison table, 2025)
Leverage High GMV for Custom Pricing medium success

The Enterprise (Custom) tier is negotiated directly with BigCommerce sales. Merchants processing significant GMV have leverage to request custom pricing, additional included features, or extended onboarding support. Prepare a clear picture of current GMV, projected growth, and SKU volume before entering talks.

Reddit (r/shopify, coalition_tech, 2024)

Full negotiation guide →

BigCommerce Enterprise Pricing FAQ

01 How much does BigCommerce Enterprise cost?

BigCommerce does not publish a standard rate card for its enterprise tier. According to its own pricing page, the Performance (Enterprise) plan starts at $1,499/month billed annually, but your actual price is quoted by sales based on your GMV, number of storefronts, and business requirements.

02 Is there a free plan or free trial for BigCommerce Enterprise?

BigCommerce does not offer a free plan. A free trial is available on the lower self-serve tiers (Standard, Plus, Pro), but the enterprise Performance plan requires a direct engagement with BigCommerce sales.

03 What is the cheapest BigCommerce Enterprise plan?

BigCommerce's own pricing page lists a starting price of $1,499/month (billed annually) for the Performance tier. This is a floor, not a fixed rate — the actual price depends on your sales volume and contract terms.

04 How does BigCommerce Enterprise compare to Shopify Plus on price?

Both platforms use quote-based pricing at the enterprise level. Shopify Plus publishes a starting price of $2,500/month. BigCommerce's Performance tier is listed as starting at $1,499/month, which may be lower at entry-level GMV ranges — but final pricing for both depends on negotiation.

05 Does BigCommerce Enterprise charge transaction fees?

No. BigCommerce does not add a platform transaction fee on any plan, including the enterprise Performance tier. You pay only the processing fees charged by your payment gateway.

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