Quick Answer
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Kofax RPA costs $10.80 to $500 per user/month as of March 2026. Pricing depends on your chosen tier, contract length, and negotiated discounts.

Use the interactive pricing calculator to estimate your exact cost based on team size and requirements.

  • Free tier: No free tier available
Last verified: | Sources: 6 pricing pages and reviews
+70% above list price

Kofax RPA true cost runs 70% above the listed $10.8-$500/user/month price as of March 2026. For a 25-person team, expect ~$76,500 in year-one costs vs the $45,000 base license. Key hidden costs: license migration and upgrade costs, limited support access for individual licenses, remote support required for issue resolution. Verified from 6 sources by CostBench.

Hidden Costs Breakdown

1

License Migration and Upgrade Costs

high migration

Following Kofax's acquisition of Nuance products, existing license holders report being forced to purchase new licenses rather than receiving migration support. Users with valid Nuance licenses found their software stopped working and were not provided with replacement Kofax license keys despite having paid for the original product.

trustpilot

KOFAX trial installation remove entirely my NUANCE which I paid for ($99.00)

trustpilot

Kofax supply the exact same software branded Kofax instead of Nuance but they would not give me a licence key even though I had already purchased the Nuance one several years previously.

2

Limited Support Access for Individual Licenses

medium support

Corporate volume licensees receive priority support and product fixes, while individual retail licensees report being denied access to the same solutions. Users report spending significant time on support issues without resolution, with fixes provided only to enterprise customers.

trustpilot

Ultimately, they told me they had fixed the problem for volume corporate licensees, but they refused to provide me (an individual retail licensee) with any fix, upgrade, refund, or any solution at all.

3

Remote Support Required for Issue Resolution

critical support

Technical support frequently requires remote PC access for troubleshooting, with multiple sessions often needed. Some users report system damage during remote support sessions, including registry modifications that broke Microsoft applications and required OS reformatting.

trustpilot

I had their customer service remote viewing 2 times, and remote controlling my computer once to try and fix this error, they REFUSE to escalate this issue, without me letting them on my computer again and me taking a video of the encounter. Last I let them control my PC, they messed with something in my registry I assume that completely bricked my microsoft products.

Example: True Cost for 25 Users

License (25 × $150 × 12) $45,000/yr
License Migration and Upgrade Costs +$99-$200
Limited Support Access for Individual Licenses +10-20% of license costs
Remote Support Required for Issue Resolution +$500-$2,000
Estimated Year 1 Total ~$76,500
That's roughly 1.7× the advertised license price. The median Kofax RPA contract is $130/yr across Vendr purchases.

Frequently Asked Questions

01 What hidden costs should I budget for with Kofax RPA?

Beyond the license fee, budget for: License Migration and Upgrade Costs ($99-$200); Limited Support Access for Individual Licenses (10-20% of license costs); Remote Support Required for Issue Resolution ($500-$2,000). Total ownership typically runs 70% higher than the listed price.

02 Does Kofax RPA charge for implementation?

Kofax RPA doesn't include implementation in the license cost. Implementation is typically done by partners and costs range from $5,000 for basic setup to $100,000+ for enterprise deployments with customization.

03 How much does Kofax RPA support cost?

Corporate volume licensees receive priority support and product fixes, while individual retail licensees report being denied access to the same solutions. Users report spending significant time on support issues without resolution, with fixes provided only to enterprise customers. Estimated impact: 10-20% of license costs.

04 Are there overage or storage costs with Kofax RPA?

Most Kofax RPA plans include limited storage. Once you exceed the included amount, you'll pay overage fees which can range from $50-$500+ per month depending on data volume.

05 What add-ons cost extra with Kofax RPA?

Many features marketed as part of Kofax RPA are actually add-ons: advanced reporting, API access, integrations, and specialized modules. Each can add $10-$100+ per user per month.

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