Quick Answer
Last verified:
High confidence

SimpleTexting costs $39 to $909 per month as of August 2026, with 9 plans available. Plans: 500 Credits at $39/month, 1,000 Credits at $59/month, 2,000 Credits at $89/month, 3,000 Credits at $119/month, 7,500 Credits at $239/month, 15,000 Credits at $409/month, 25,000 Credits at $559/month, and 50,000 Credits at $909/month. Custom pricing is available on request. Pricing depends on your chosen tier, contract length, and negotiated discounts.

Use the interactive pricing calculator to estimate your exact cost based on team size and requirements.

  • Free tier: No free tier available

SimpleTexting offers 9 pricing tiers: 500 Credits, 1,000 Credits, 2,000 Credits, 3,000 Credits, 7,500 Credits, 15,000 Credits, 25,000 Credits, 50,000 Credits, Custom. Paid plans include 500 Credits at $39/user/month, 1,000 Credits at $59/user/month, 2,000 Credits at $89/user/month. The 1,000 Credits plan is growing businesses with moderate texting volume.

Last verified: | Sources: 4 pricing pages and reviews
Know Before You Buy — Start SimpleTexting Free Trial — 14 Days

SimpleTexting lists $39-$909/month, but hidden costs like implementation and support add to the total as of August 2026. Key hidden costs: compliance setup and 10dlc registration complexity, carrier surcharges on outbound messages, service suspension risk for compliance violations. Verified from 4 sources by CostBench.

Hidden Costs Breakdown

1

Compliance Setup and 10DLC Registration Complexity

high compliance

SMS senders must register their brand and campaigns under A2P 10DLC regulations with carriers. This process requires business legitimacy documentation (EIN, privacy policy, sample messages) and may result in account denial if requirements aren't met upfront. One user was denied after 4 days and charged for a service never rendered because they lacked a business website.

trustpilot

SimpleText did not disclose that having a business website was a mandatory requirement for approval or continued use of your monthly service... It took four (4) days for SimpleText to deny our account, during which time the subscription fee was charged.

reddit

You have to: 1. Pick a campaign service provider base on the feature capacity you are looking for, beyond just sending texts. 2. Go through a brand registration process where you not only provide your campaign use cases and sample messages campaigns, but also submit business legitimacy.

2

Carrier Surcharges on Outbound Messages

official

Carrier fees vary by carrier and message type, typically $0.003-$0.015 per message.

3

Service Suspension Risk for Compliance Violations

official

Accounts violating TCPA or carrier guidelines may face temporary service suspension.

4

Overage Charges for Exceeding Credit Limits

critical overage

SimpleTexting allows users to exceed their monthly credit allotment and bills for overages, sometimes without clear real-time warnings. One user reported being billed $2,900 total on a plan they thought was $29/month after overages accumulated unnoticed for a year.

trustpilot

Completely unethical business practices. They sign you up for a certain amount and allow you to go over. I had this working in my business, and my receptionist was sending the texts. I had no idea we had exceeded our allotted number of texts. They didn't bill me for a year for the overages, and I ended up paying $2900 FOR A $29/month plan.

trustpilot

I was extremely surprised to see my bank account being debited TWICE a month, even when a month I didn't use it, I was being charged some kind of usage fee. The plan I was on was the $49 a month plan but for one month I was charged a total of $80+ (due to fees and add-ons)

5

No Refund Policy for Unused Credits

high support

SimpleTexting does not issue refunds for unused credits under any circumstances, including annual prepaid plans, account suspensions due to compliance issues, or outright account denial after payment. Multiple users report being denied refunds after paying hundreds to thousands of dollars upfront.

trustpilot

I was just told that I am unable to get a refund for unused credits which I find is bad business. I will be dumping them the second that my credits are used up

trustpilot

we still had more than 1.5K in credits that we already paid. They denied a refund. And barely responded any of my emails or texts.

6

Unexpected Price Increases Under Threat of Cancellation

high addon

Existing customers have reported being forced into higher-priced plans for the same service with little warning or explanation, and under threat of immediate account cancellation.

trustpilot

We used their service for years and they suddenly tried forcing us into paying significantly more for the exact same service under threat of immediate cancellation. They offered no support or details & dealing with their sales team was horrendous.

7

Non-Refundable Prepaid Annual Plans

medium migration

Users who cancel early after paying for annual plans report partial or no refunds, even within short windows. One customer canceled 21 minutes after signup but was told they were outside the cancellation window 29 days later, losing 36.58% of their payment.

trustpilot

Our company signed up and gave a CC for the year's subscription... we cancelled 21 minutes later and received an email confirmation to prove it... 29 days later we still didn't see the refund. Emailed them and they said we cancelled outside of the 30 day cancellation period... They are keeping 36.58% of our money!

trustpilot

their 30-day money back guarantee if you don't like the APP is bluff they are horrible! once you request the refund they tell you that you have to meet certain criteria.

8

Number Type Migrations and Marketing Material Costs

medium migration

SimpleTexting has forced migrations between number types (short code → local number → toll-free number) with little notice, rendering existing marketing materials (business cards, flyers, banners) obsolete. These compliance-driven migrations are outside the platform cost but represent real business expense.

trustpilot

I was issued a short code and put it on my marketing materials (business cards, flyers, post cards, magnets, banners). Shortly after that I was informed I could no longer use a short code and would get a local number. Yep, all that money for marketing materials was flushed down the drain... After getting the local number, there was soon another change, I would now have to get a toll free number

9

Unexpected Additional Fees and Add-Ons

high addon

Users report being charged more than their stated plan price due to undisclosed fees and add-ons that appear on billing, as well as being double-charged in some months.

trustpilot

I was extremely surprised to see my bank account being debited TWICE a month, even when a month I didn't use it, I was being charged some kind of usage fee. The plan I was on was the $49 a month plan but for one month I was charged a total of $80+ (due to fees and add-ons) so I ended up canceling service.

10

Account Approval Denial After Payment — Business Website Requirement

high compliance

SimpleTexting requires a business website for account approval but does not disclose this requirement upfront during signup. Users have been charged subscription fees and then had their accounts denied, with refunds refused.

trustpilot

At the time of signup, SimpleText did not disclose that having a business website was a mandatory requirement for approval or continued use of your monthly service. Based on the information provided during onboarding, we were led to believe our business was eligible and would be approved for service. It took four (4) days for SimpleText to deny our account, during which time the subscription fee was charged.

11

Campaign Use Case Restrictions — Account Suspension Risk

critical compliance

Certain business types (e.g., marketing agencies) and campaign use cases may be approved initially but later suspended, resulting in lost credits and disrupted operations. Users in emergency services and agency industries have reported accounts being shut off without notice mid-operation.

trustpilot

I own a marketing agency and have more than 1000 optin subscribers in my database. I signed up for their service, made all the compliance updates, they approved my account. I started my campaigns, then they turned me off and suspended my account because they I was not allowed to market my services.

trustpilot

After many months of use, we were informed that we needed to make changes to be compliant. We immediately began working with Simple Texting to make necessary changes, but abruptly and without notice they shut off all outbound client communications, which has devastated our customers. For a service that cost us over $10,000 a year, you would expect a reasonable amount of service

12

10DLC / Compliance Registration Requirements

medium compliance

All SMS providers including SimpleTexting require 10DLC or toll-free number registration with carriers. This involves submitting business legitimacy documentation, campaign use cases, and sample messages. Compliance failures or rejections can lock accounts entirely.

reddit

You have to go through a brand registration process where you not only provide your campaign use cases and sample messages campaigns, but also submit business legitimacy.

trustpilot

I would now have to get a toll free number which came with a lot of rules and compliance demands. And whenever you don't complete the compliance demands, you will be locked out of your account.

13

Overage Charges Accumulate Without Real-Time Alerts

critical overage

SimpleTexting allows accounts to exceed their monthly credit allotment without immediate notification or billing. Overages can accumulate silently for months and then be billed in a lump sum, resulting in total charges far exceeding the base plan cost.

trustpilot

They sign you up for a certain amount and allow you to go over. I had this working in my business, and my receptionist was sending the texts. I had no idea we had exceeded our allotted number of texts. They didn't bill me for a year for the overages, and I ended up paying $2900 FOR A $29/month plan. VERY DECEIVING AND UNETHICAL BUSINESS PRACTICES!1!

14

Unexpected Add-On and Usage Fees Above Stated Plan Price

high addon

Users report being charged amounts significantly above their stated monthly plan price due to undisclosed add-ons and usage fees, sometimes billed twice in a single month.

trustpilot

I was extremely surprised to see my bank account being debited TWICE a month, even when a month I didn't use it, I was being charged some kind of usage fee. The plan I was on was the $49 a month plan but for one month I was charged a total of $80+ (due to fees and add-ons)

15

Forced Mid-Contract Price Increases

high overage

Existing customers have reported being presented with sudden, significant mid-contract price increases for the same service, under threat of immediate account cancellation if they did not comply.

trustpilot

We used their service for years and they suddenly tried forcing us into paying significantly more for the exact same service under threat of immediate cancellation. They offered no support or details & dealing with their sales team was horrendous.

16

Carrier Compliance Requirements Leading to Account Suspension

high compliance

SMS carrier regulations (10DLC registration, toll-free number verification, opt-out rate thresholds) can trigger sudden account suspension without warning. Marketing agencies, financial services, and certain other business types have been rejected or suspended after using the platform for months. Suspended accounts lose access to pre-paid credits with no refund.

trustpilot

They cut our service due to high opt out rates, never gave us a warning that we needed to have a lower number. And once they suspended their service we still had more than 1.5K in credits that we already paid. They denied a refund.

trustpilot

I own a marketing agency and have more than 1000 optin subscribers in my database. I signed up for their service, made all the compliance updates, they approved my account. I started my campaigns, then they turned me off and suspended my account because they I was not allowed to market my services.

17

Number Porting Out Is Difficult

medium migration

Users report that porting their number out of SimpleTexting when switching to a different SMS provider is difficult, potentially extending the migration timeline and increasing transition costs.

trustradius

Porting your number out

Frequently Asked Questions

01 What hidden costs should I budget for with SimpleTexting?

Beyond the license fee, budget for: Compliance Setup and 10DLC Registration Complexity (5-15% of license costs); Carrier Surcharges on Outbound Messages ($0.003-$0.015 per SMS depending on carrier); Service Suspension Risk for Compliance Violations (Operational disruption + $15-$50 re-registration); Overage Charges for Exceeding Credit Limits (10-100% of license costs); No Refund Policy for Unused Credits ($200-$1,500); Unexpected Price Increases Under Threat of Cancellation (20-100% of license costs); Non-Refundable Prepaid Annual Plans (20-40% of license costs); Number Type Migrations and Marketing Material Costs ($500-$5,000); Unexpected Additional Fees and Add-Ons ($10-$50/month above base plan); Account Approval Denial After Payment — Business Website Requirement ($39-$119/month non-refundable if denied); Campaign Use Case Restrictions — Account Suspension Risk (5-15% of license costs); 10DLC / Compliance Registration Requirements (5-10% of license costs); Overage Charges Accumulate Without Real-Time Alerts ($500-$3,000); Unexpected Add-On and Usage Fees Above Stated Plan Price (20-65% of license costs); Forced Mid-Contract Price Increases (10-50% of license costs); Carrier Compliance Requirements Leading to Account Suspension (5-15% of license costs); Number Porting Out Is Difficult (5-15% of license costs). Exact totals depend on your deployment size and negotiated terms.

02 Does SimpleTexting charge for implementation?

Implementation costs for SimpleTexting vary by deployment size and customization. Contact the vendor or check our sourced hidden-cost breakdown above for verified figures.

03 How much does SimpleTexting support cost?

SimpleTexting does not issue refunds for unused credits under any circumstances, including annual prepaid plans, account suspensions due to compliance issues, or outright account denial after payment. Multiple users report being denied refunds after paying hundreds to thousands of dollars upfront. Estimated impact: $200-$1,500.

04 Are there overage or storage costs with SimpleTexting?

SimpleTexting allows users to exceed their monthly credit allotment and bills for overages, sometimes without clear real-time warnings. One user reported being billed $2,900 total on a plan they thought was $29/month after overages accumulated unnoticed for a year. Estimated impact: 10-100% of license costs.

05 What add-ons cost extra with SimpleTexting?

Add-on pricing for SimpleTexting varies by feature. The sourced cost breakdown above lists any verified add-on costs we have.

Now You Know the Real Cost — Start SimpleTexting Free Trial — 14 Days

Check current SimpleTexting pricing

Prices and terms change; verify against the live pricing page.

See SimpleTexting Pricing