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SurveySparrow costs Free to $79 per month as of May 2026, with 5 plans available including a free tier. Plans: Free (free), Basic at $19/month, Starter at $39/month, and Business at $79/month. Enterprise pricing is available on request. Pricing depends on your chosen tier, contract length, and negotiated discounts.

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Use the interactive pricing calculator to estimate your exact cost based on team size and requirements.

  • Free tier: Yes

SurveySparrow offers 5 pricing tiers: Free, Basic, Starter, Business, Enterprise. A free plan is available. Paid plans include Basic at $19/user/month, Starter at $39/user/month, Business at $79/user/month. The Basic plan is students, freelancers, and personal projects.

Compared to other survey software software, SurveySparrow is positioned at the budget-friendly price point.

  • 4 documented hidden costs beyond list price
  • Contracts auto-renew — 30 days written notice required

How much does SurveySparrow cost?

SurveySparrow offers 5 pricing plans, starting with a free tier and scaling to custom enterprise pricing. Plans include Free (free), Basic at $19/month, Starter at $39/month, Business at $79/month, Enterprise (custom pricing).

SurveySparrow Pricing Overview

SurveySparrow has 5 pricing plans, including a free tier. Paid plans range from $0 to $79/month. The Free plan is free and is best for basic survey needs for individuals. The Basic plan costs $19/month, best for students, freelancers, and personal projects. The Starter plan costs $39/month, best for solo creators, blogs, and early-stage founders. The Business plan costs $79/month, best for teams that need collaboration, custom branding, and automation. The Enterprise plan requires contacting sales for a custom quote and is designed for large enterprises with complex needs and advanced insights.

SurveySparrow contracts auto-renew, with a Quarterly (no monthly billing option) minimum commitment, requiring 30 days written notice required notice to cancel.

There are at least 4 documented hidden costs beyond SurveySparrow's list price, including implementation, training, and add-on fees.

This pricing was last verified in May 3, 2026 from 4 independent sources.

SurveySparrow pricing starts at $19/month for the Basic plan. For growing teams, the Starter plan is $39/month and Business is $79/month. A Free plan is available for basic survey needs. Enterprise pricing is custom-quoted for large organizations with complex needs.

How SurveySparrow Pricing Compares

Compare SurveySparrow pricing against top alternatives in Survey Software.

All SurveySparrow Plans & Pricing

Plan Monthly Annual Best For
Free Free Custom Basic survey needs for individuals
Basic $19 /user/month Custom Students, freelancers, and personal projects
Starter $39 /user/month Custom Solo creators, blogs, and early-stage founders
Business $79 /user/month Custom Teams that need collaboration, custom branding, and automation
Enterprise Contact Sales Contact Sales Large enterprises with complex needs and advanced insights
View all features by plan

Free

  • 75 responses per quarter
  • 1 user
  • 3 active classic surveys
  • 1 active CX survey
  • 10 questions per survey
  • 1,000 contacts
  • 200 emails
  • Email surveys

Basic

  • 2,500 responses per year
  • 1 user
  • 100 active classic surveys
  • 1 active CX survey
  • 10,000 contacts
  • 7,500 emails
  • Send surveys via email
  • Display and skip logic
  • Collect partial responses
  • Slack, 5+ integrations
  • 24x5 email support

Starter

  • 15,000 responses per year
  • 1 user
  • 1,000 active classic surveys
  • 1 active CX survey
  • 20,000 contacts
  • 45,000 emails
  • Embed survey in email
  • Survey translation
  • Redirect post survey completion
  • HubSpot, 10+ integrations
  • 24x5 email support

Business

  • 36,000 responses per year
  • 3 users
  • 1,000 active classic surveys
  • 1 active CX survey
  • 200,000 contacts
  • 108,000 emails
  • 40 document generator credits
  • Custom branding
  • Advanced question types
  • Workflows and webhooks
  • Track respondents location
  • Zendesk, 12+ integrations
  • 24x5 chat support

Enterprise

  • Custom response limits
  • 3+ users
  • Unlimited active classic surveys
  • Custom CX surveys
  • Custom contacts and emails
  • Customize surveys with CSS
  • Auto-translate to 130+ languages
  • Custom dashboard widgets
  • Key driver analysis (CogniVue)
  • HIPAA compliance available
  • PowerBI, 25+ integrations
  • Dedicated CSM

Compare SurveySparrow vs Alternatives

Before committing to SurveySparrow, compare pricing with these 3 alternatives in the same category.

All SurveySparrow alternatives & migration guides

What Companies Actually Pay for SurveySparrow

Review scores
TrustRadius 9/10 (12)
Top pricing complaints
Limited integrations and features on lower-priced tiersReporting and data export limitationsIncorrect visualization of rating scale results (vertical bars instead of horizontal)

SurveySparrow Year 1 Total Cost by Company Size

Real deployment costs including licenses, implementation, training, and admin — not just the sticker price.

Solo Consultant (Basic) $228 Year 1 total

A freelancer or solo consultant collecting customer feedback and post-project surveys with the Basic plan

Small Team of 3 (Business) $948 Year 1 total

A small CX team running customer satisfaction, NPS, and employee engagement surveys with custom branding and advanced logic

Mid-Size Organization (Professional) $2,988 Year 1 total

A research or HR team running high-volume surveys across 130+ languages with HIPAA compliance, advanced analytics, and custom dashboards

Calculated from Basic plan annual pricing

How SurveySparrow Pricing Compares

Software Starting Price Top Price
SurveySparrow Free $79/month
Google Forms Free $22/month
Jotform Free $129/month
Qualtrics $125/month $125/month
SurveyMonkey Free $99/month
Survicate Free $569/per month

4 SurveySparrow Hidden Costs Beyond the List Price

Beyond the listed price, SurveySparrow has at least 4 documented hidden costs that can significantly increase total cost of ownership.

Watch for 4 hidden costs
  • Integration limitations on lower tiers $20-$230/month
    medium 1 source
    Reddit "Mailchimp integration not available on SurveySparrow unless you upgrade to a higher pricing tier."
  • Custom CSS requires Premium plan upgrade $60-$230/month
    low 1 source
    TrustRadius "Add custom CSS for Premium plan."
  • Advanced reporting and export limitations $20-$230/month
    medium 2 sources
    Reddit "Inability to generate a sharable, simple summary report (unless you upgrade)."
    TrustRadius "Exported reports do not show answers to custom text answers, and you can only read them online."
  • Limited features and design options in entry tiers $20-$230/month
    medium 1 source
    TrustRadius "There are limits as far as features and design options, and it would be nice to have more customization options."
    TrustRadius "Needs more template options for specific use cases."
Tip

Ask your SurveySparrow sales rep about these costs upfront. Getting them in writing before signing can save you from surprise charges later.

Full hidden costs breakdown →

Intelligence sourced from 4 independent sources
Reddit User discussions TrustRadius Enterprise reviews official Vendr Verified buyer transactions
Key claims include inline source attribution. Data verified against multiple independent sources. 12 source citations total.

SurveySparrow Contract Terms

SurveySparrow contracts auto-renew. Changes require 30 days written notice required. These terms are sourced from verified buyer experiences.

Contract Terms
Auto-Renewal Yes
Cancellation Notice 30 days written notice required
Minimum Commitment Quarterly (no monthly billing option)
Mid-Term Downgrade Allowed
Payment Terms Credit card required; quarterly or annual upfront
Price Escalation Annual subscriptions auto-renew with a 7% price increase on the previous year's fee
Note

Can downgrade at renewal; features revert to lower plan limits immediately

Based on 3 verified sources

How to Negotiate SurveySparrow Pricing

SurveySparrow contracts are negotiable. These 3 tactics are sourced from real buyer experiences and procurement specialists.

Negotiation Playbook 3 tactics
Commit to annual billing over quarterly high success

SurveySparrow offers quarterly and annual billing but no monthly option. Annual billing can save up to 40% compared to quarterly rates. For example, the Basic plan is $19/month billed annually versus $39/month billed quarterly.

SurveySparrow pricing page shows up to 40% savings on annual plans vs quarterly billing
Use SaaS purchasing platforms for pre-negotiated rates medium success

Third-party SaaS marketplaces like NachoNacho offer 25% off SurveySparrow subscriptions, and Spendbase advertises up to 15% savings. These platforms have pre-negotiated discounts you can access without direct negotiation.

NachoNacho marketplace listing offers 25% discount on SurveySparrow; Spendbase offers up to 15% off
Negotiate multi-year commitments for enterprise pricing medium success

SurveySparrow's Enterprise plan is custom-quoted through sales. Committing to a 2-3 year contract gives leverage to negotiate lower per-user rates and waive the 7% annual price escalation clause that applies to standard renewals.

Vendr buyer guide confirms multi-year commitment discounts are available; standard renewals include 7% annual escalation per Terms of Service

Full negotiation guide →

SurveySparrow Pricing FAQ

01 What integrations does SurveySparrow offer?

SurveySparrow offers various integrations including Zapier and email distribution options. However, certain integrations like Mailchimp are only available on higher-tier plans and require upgrading from the Basic plan. Users report that the Free and Basic tiers have limited integration options.

02 How does SurveySparrow compare to SurveyMonkey and Qualtrics?

SurveySparrow is positioned as a more affordable alternative to both SurveyMonkey and Qualtrics, starting at $19/month for the Basic plan. Users describe it as having a 'digestible price point' compared to Qualtrics, and offering better value than SurveyMonkey after recent price increases. The platform is praised for its mobile-first, conversational survey format and intuitive interface, though it may have fewer advanced features than Qualtrics.

03 Can I customize my survey branding?

Yes, SurveySparrow allows you to add your company logo and customize survey branding. However, advanced customization like adding custom CSS requires upgrading to the Business plan at $79/month or the custom-priced Enterprise plan. Basic branding and logo options are available on lower tiers.

04 What export and reporting options are available?

SurveySparrow provides data export capabilities, but there are limitations on lower-tier plans. Exported reports may not include answers to custom text fields, which can only be viewed online. The ability to generate sharable summary reports requires upgrading to higher-priced plans. Full reporting and analytics features are more robust on Professional and Enterprise tiers.

05 Is there a free plan?

Yes, SurveySparrow offers a free plan with 75 responses per quarter, 1 user, 3 active classic surveys, and 1 active CX survey. There's also a 14-day free trial of paid features with no credit card required. The free plan is suitable for basic survey needs, but you'll need to upgrade to the Basic plan at $19/month for 5,000 responses and additional features.

Is this pricing incorrect? — we'll verify and update it.