8x8 vs Dialpad
Business Phone / VoIP pricing comparison · 2026
8x8 pricing ranges from $15–$140/month, while Dialpad ranges from $15–$25/month. These products use different pricing models ( vs Per-seat subscription), so a direct price comparison isn't meaningful — costs depend on usage volume and mix.
8x8
8x8 costs $24–$140 per user/month as of 2026, billed annually.
verified 13d ago
$380
$16K
Dialpad
Dialpad is an AI-powered unified communications platform that combines VoIP phone service,
verified 6d ago
$380
$16K
Verdict · Vendr median · year 1
Dialpad
saves
$16K
vs
8x8
· 25 seats
Cheapest
$380
Spread
98%
Estimated license cost
at 25 seats
List price × seats. Click a tier below to lock it.
X2 (8x8 Work)
$7.2K/yr
year 1 license · $24/seat
Pro
$7.5K/yr
year 1 license · $25/seat
What buyers actually pay
median, annual
Vendr deal-flow data. The real benchmark, not list price.
Median annual
$16K/yr
Vendr · n=3 · limited data
↓ Lowest median
Median annual
$380/yr
Vendr · n=36
REF · 01
Sources & confidence
Every dollar amount and contract clause below traces back to a sourced fact. We don't manufacture composite scores.
Where this data comes from
Vendr · TrustRadius · Reddit · BBB · official docs
Sources
3 sourced facts
2 contract · Vendr median
Last verified
1w ago
Confidence
Medium confidence
Sources
8 sourced facts
4 hidden-cost · 1 contract · Vendr median · 2 review platforms
Last verified
6d ago
Confidence
Medium confidence
REF · 02
Plans at a glance
Every tier per product. Lock one to drive the cost row above and reveal a tier-specific outbound CTA.
Tier ladder
Click a tier to lock the cost row to it. Locking surfaces a tier-specific Visit CTA.
REF · 05
What users say
Aggregated, with sample sizes. We use whichever review platform has data.
User reviews
TrustRadius · Trustpilot · G2
Decide
Get a quote from each vendor
Each link opens the vendor's pricing page in a new tab.
License cost is computed from publicly listed plans (real math, list price × seats).
Median annual cost is from Vendr's deal flow when available — see source badges.
Hidden costs and contract terms each cite their own sources. We do not invent composite scores.
VS
8x8 and Dialpad both operate in the business phone / voip category. This page compares their list pricing.
Plan-by-Plan Pricing
| Plan | 8x8 | Dialpad |
|---|---|---|
| Express | $15 /user/month | $15 /per user |
| X2 (8x8 Work) | $24 /user/month | $25 /per user |
| X4 (8x8 Work) | $44 /user/month | Free |
| X6 (Contact Center Voice) | $85 /user/month | — |
| X7 (Contact Center Voice+Digital) | $110 /user/month | — |
| X8 (Contact Center Multichannel) | $140 /user/month | — |
Market Intelligence
8x8
- Median annual cost
- $16,462
- Based on
- 3 deals
Dialpad
- Median annual cost
- $380
- Based on
- 36 deals
Contract Terms
| Term | 8x8 | Dialpad |
|---|---|---|
| Auto-renewal | — | — |
| Cancellation | — | — |
| Minimum commitment | — | — |
| Price escalation | Price increases observed year-over-year. Vendr reports 5% uplift proposed for 12-month renewals, with price for X2 license having risen from previous year. | — |