Mojo Helpdesk vs Freshdesk
Help Desk/Support pricing comparison · 2026
Mojo Helpdesk pricing ranges from $14–$34/agent/month, while Freshdesk ranges from $0–$89/agent/month. Mojo Helpdesk is typically 35% more affordable, though your actual cost depends on tier and team size.
M
Mojo Helpdesk
Mojo Helpdesk targets SMB IT, education, and healthcare teams that want predictable per-ag
verified 6d ago
$324
$7.2K
Freshdesk
Freshdesk is a cloud-based customer support software from Freshworks, serving over 60,000
verified 6w ago
$324
$7.2K
Verdict · list-price math · year 1
Mojo
saves
$9.3K
vs
Freshdesk
· 25 seats
Cheapest
$7.2K
Spread
56%
Estimated license cost
at 25 seats
List price × seats. Click a tier below to lock it.
Business
$7.2K/yr
year 1 license · $24/seat
Pro
$17K/yr
year 1 license · $55/seat
What buyers actually pay
median, annual
Vendr deal-flow data. The real benchmark, not list price.
No Vendr data
—
Not in Vendr's deal flow
Median annual
$324/yr
Vendr · n=74
REF · 01
Sources & confidence
Every dollar amount and contract clause below traces back to a sourced fact. We don't manufacture composite scores.
Where this data comes from
Vendr · TrustRadius · Reddit · BBB · official docs
Sources
10 sourced facts
8 hidden-cost · 1 contract · 1 review platform
Last verified
6d ago
Confidence
Limited confidence
Sources
16 sourced facts
10 hidden-cost · 3 contract · Vendr median · 2 review platforms
Last verified
1mo ago
Confidence
High confidence
REF · 02
Plans at a glance
Every tier per product. Lock one to drive the cost row above and reveal a tier-specific outbound CTA.
Tier ladder
Click a tier to lock the cost row to it. Locking surfaces a tier-specific Visit CTA.
REF · 04
Contract terms
The fine print, surfaced. Green = buyer-friendly. Each clause backed by a quoted source.
Mojo
Freshdesk
Auto-renewal
Yes
Yes
Cancellation
at any time, effective at the end of the current billing period
60 days before renewal
Commitment
✓
monthly or annually
Annual billing required for discounts
Price escalation
—
No published schedule but users report mid-contract price increases and revoked discount commitments
Can downgrade
—
No
REF · 05
What users say
Aggregated, with sample sizes. We use whichever review platform has data.
User reviews
TrustRadius · Trustpilot · G2
Decide
Get a quote from each vendor
Each link opens the vendor's pricing page in a new tab.
License cost is computed from publicly listed plans (real math, list price × seats).
Median annual cost is from Vendr's deal flow when available — see source badges.
Hidden costs and contract terms each cite their own sources. We do not invent composite scores.
VS
Plan-by-Plan Pricing
| Plan | Mojo Helpdesk | Freshdesk |
|---|---|---|
| Team | $14 /user/month | Free /month |
| Business | $24 /user/month | $19 /agent/month |
| Enterprise | $34 /user/month | $55 /agent/month |
| Enterprise | — | $89 /agent/month |
Contract Terms
| Term | Mojo Helpdesk | Freshdesk |
|---|---|---|
| Auto-renewal | Yes | Yes |
| Cancellation | at any time, effective at the end of the current billing period | 60 days before renewal |
| Minimum commitment | monthly or annually | Annual billing required for discounts |
| Price escalation | — | No published schedule but users report mid-contract price increases and revoked discount commitments |
| Can downgrade | — | No |