Price checkMonthly
Team$14/agent/moBusiness$24/agent/moEnterprise$34/agent/mo
See all 3 plans

All Mojo Helpdesk Plans & Pricing

Plan Monthly Annual Best For
View all features by plan (compare side-by-side)

Team

  • Up to 25 agents
  • Full ticket tracking
  • Email integration
  • Self-service knowledge base
  • Canned responses
  • Custom forms
  • Satisfaction surveys
  • Automations
  • Basic SLA monitoring
  • Time tracking
  • Single Sign On (Google, Microsoft, SAML, Classlink)
  • Branding

Business

  • Up to 100 agents
  • Everything in Team
  • Agent permissions
  • Escalation rules
  • Ticket merging
  • Round robin assignment
  • Advanced SLA monitoring
  • Private knowledge base
  • Advanced security
  • Custom domain
  • KPI dashboards
  • Phone support
  • White-glove onboarding

Enterprise

  • Unlimited agents
  • Everything in Business
  • Advanced reporting
  • Dedicated account manager
  • Priority support
  • Automated exports
  • Increased API and storage quotas
  • Sandbox environment
  • HIPAA compliance
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What does Mojo Helpdesk actually cost you?

Drag the slider. Pick a tier. Your projected spend updates as you go.

Tier
Billing
Your projected cost$350per month · $14/unit × 25units
Year 1 license$4.2K12 months at this rate
At a glance

List price by tier (annualized, per unit)

Per-unit list price across Mojo Helpdesk's plans, annualized. Custom-priced tiers show a hatched bar.

Team$168/yr
Business$288/yr
Enterprise$408/yr
Quick Answer
Last verified:
Estimate

Mojo Helpdesk costs $14 to $34 per agent/month as of August 2026, with 3 plans available. Plans: Team at $14/agent/month, Business at $24/agent/month, and Enterprise at $34/agent/month. Pricing depends on your chosen tier, contract length, and negotiated discounts.

Use the interactive pricing calculator to estimate your exact cost based on team size and requirements.

  • Free tier: No free tier available

Mojo Helpdesk offers 3 pricing tiers: Team, Business, Enterprise. Paid plans include Team at $14/user/month, Business at $24/user/month, Enterprise at $34/user/month. The Business plan is mid-market teams up to 100 agents needing advanced automation and reporting.

Compared to other help desk/support software, Mojo Helpdesk is positioned at the budget-friendly price point.

  • 8 documented hidden costs beyond list price
  • Contracts auto-renew — at any time, effective at the end of the current billing period
  • G2 rating: 4.4 out of 5 from 242 reviews (as of Jul 2026)
Last verified: | Sources: 1 pricing pages and reviews

How much does Mojo Helpdesk cost?

Mojo Helpdesk pricing ranges from $14 to $34/agent/month across 3 plans. Plans include Team at $14/agent/month, Business at $24/agent/month, Enterprise at $34/agent/month.

Mojo Helpdesk Pricing Overview

Mojo Helpdesk has 3 pricing plans ranging from $14 to $34/agent/month. The Team plan costs $14/agent/month, best for small it and education teams up to 25 agents. The Business plan costs $24/agent/month, best for mid-market teams up to 100 agents needing advanced automation and reporting. The Enterprise plan costs $34/agent/month, best for mission-critical helpdesks requiring compliance, dedicated support, and unlimited scale.

Mojo Helpdesk contracts auto-renew, with a monthly or annually minimum commitment.

There are at least 8 documented hidden costs beyond Mojo Helpdesk's list price, including implementation, training, and add-on fees.

This pricing was last verified in August 8, 2026 from 1 independent source.

Start Mojo Helpdesk Free Trial — 21 Days

Mojo Helpdesk targets SMB IT, education, and healthcare teams that want predictable per-agent pricing with no surprise add-ons. Per-agent plans bundle ticketing, KB, SLAs, and automation; deep Google Workspace integration is its differentiator.

How Mojo Helpdesk Pricing Compares

Compare Mojo Helpdesk pricing against top alternatives in Help Desk/Support.

Freshdesk $0-$89/agent/month Compare → Freshservice $29-$119/agent/month View pricing → Front $25-$105/user/month View pricing →

Compare Mojo Helpdesk vs Alternatives

Before committing to Mojo Helpdesk, compare pricing with these 3 alternatives in the same category.

VSFreshdesk
Free

Small teams starting out

Full comparison
VSFreshservice
From $29/agent/month

Small IT teams setting up their first service desk

Compare pricing
VSFront
From $25/user/month

Essential capabilities to get started with single-channel support

Compare pricing

All Mojo Helpdesk alternatives & migration guides

What Companies Actually Pay for Mojo Helpdesk

Review scores
G2 4.4out of 5 (242)
Third-party review aggregates, as of Jul 2026
Top pricing complaints
Inconsistent search functionality, making it difficult to locate specific tickets.Issues with layout inconsistencies, screenshots, and pictures.Challenges with automation and integration capabilities, with users desiring more robust features in these areas.Some users have expressed a desire for a more streamlined onboarding experience.

How Mojo Helpdesk Pricing Compares

Software Starting Price Top Price
Mojo Helpdesk $14/agent/month $34/agent/month
Freshdesk Free $89/agent/month
Freshservice $29/agent/month $119/agent/month
Front $25/seat/month $105/seat/month
Gladly $38/user/month $150/user/month
Gorgias $10/month $900/month

Detailed pricing comparisons:

Browse all Help Desk/Support pricing →

8 Mojo Helpdesk Hidden Costs Beyond the List Price

Beyond the listed price, Mojo Helpdesk has at least 8 documented hidden costs that can significantly increase total cost of ownership.

Watch for 8 hidden costs
  • Onboarding Fee (SMBs) $500
    medium 1 source
    industry "Mojo Helpdesk presents itself with transparent pricing and no hidden fees, offering per-agent, per-month plans with discounts for annual billing"
  • Implementation Cost (100 users) $2900 per month
    high 1 source
    industry "Mojo Helpdesk presents itself with transparent pricing and no hidden fees, offering per-agent, per-month plans with discounts for annual billing"
  • General Hidden Fees
    low 1 source
    industry "Mojo Helpdesk presents itself with transparent pricing and no hidden fees, offering per-agent, per-month plans with discounts for annual billing"
  • User Reported Discrepancy
    high 1 source
    industry "Despite the company's assertion, one user review indicated a discrepancy, stating, "The prices they quote and what they do behind the scenes doesn't match.""
  • Training Time
    medium 1 source
    industry "General "hidden costs" associated with helpdesk software, which buyers should consider, include: * Training Time: The time investment required for staff to learn and effectively use the platform."
  • Setup Configuration $500
    medium 1 source
    industry "Setup Configuration: Costs related to the initial setup and integration with existing tools."
  • Add-on Features
    medium 1 source
    industry "For example, a user mentioned that the price deterred their department from purchasing an "additional form," implying that certain functionalities might incur extra costs beyond the base subscription."
  • Scaling Costs
    medium 1 source
    industry "Scaling Costs: Prices increase as the number of agents or usage grows, as the pricing model is per agent."
Tip

Ask your Mojo Helpdesk sales rep about these costs upfront. Getting them in writing before signing can save you from surprise charges later.

Full hidden costs breakdown →

Intelligence sourced from 2 independent sources
industry G2 B2B reviews
Key claims include inline source attribution. Data verified against multiple independent sources. 11 source citations total.

Mojo Helpdesk Contract Terms

Mojo Helpdesk contracts auto-renew. Changes require at any time, effective at the end of the current billing period. These terms are sourced from verified buyer experiences.

Contract Terms
Auto-Renewal Yes
Cancellation Notice at any time, effective at the end of the current billing period
Minimum Commitment monthly or annually
Based on 1 verified source

How to Negotiate Mojo Helpdesk Pricing

Mojo Helpdesk contracts are negotiable. These 2 tactics are sourced from real buyer experiences and procurement specialists.

Negotiation Playbook 2 tactics
Leverage Competition medium success

Buyers may mention competing products to encourage better offers.

https://mojohelpdesk.com
Focus on Value over Price medium success

Instead of solely demanding a lower price, buyers can emphasize the value they expect and explore how the vendor can meet those needs through additional

https://mojohelpdesk.com
High success Medium Low / difficult

Full negotiation guide →

Mojo Helpdesk Pricing FAQ

01 How much does Mojo Helpdesk cost per agent?

Team is $14/agent/month, Business is $24, and Enterprise is $34. Annual billing offers a small discount. All plans include ticketing, KB, SLAs, and automation.

02 Why pick Mojo over Zendesk or Freshdesk?

Predictable pricing — no per-resolution charges, no AI add-ons that push real cost to 2-3x list. Mojo's Business plan at $24 vs Zendesk's Suite Growth at $89 is typical of the gap.

03 Are there discounts for schools and non-profits?

Yes. Mojo offers discounts on yearly Business and Enterprise plans for K-12 schools, universities, and registered non-profits.

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