Zendesk Sell vs SugarCRM
CRM pricing comparison · 2026
Zendesk Sell pricing ranges from $25–$219/user/month, while SugarCRM ranges from $59–$1000/user/month. These products use different pricing models (Per-seat subscription vs ), so a direct price comparison isn't meaningful — costs depend on usage volume and mix.
Sources & confidence
Every dollar amount and contract clause below traces back to a sourced fact. We don't manufacture composite scores.
Plans at a glance
Every tier per product. Lock one to drive the cost row above and reveal a tier-specific outbound CTA.
Contract terms
The fine print, surfaced. Green = buyer-friendly. Each clause backed by a quoted source.
What users say
Aggregated, with sample sizes. We use whichever review platform has data.
Zendesk Sell and SugarCRM both operate in the crm category. This page compares their list pricing.
Plan-by-Plan Pricing
| Plan | Zendesk Sell | SugarCRM |
|---|---|---|
| Sell Team | $25 /user/month | $59 /per user/month, billed annually |
| Sell Growth | $69 /user/month | $85 /per user/month, billed annually |
| Sell Professional | $149 /user/month | $135 /per user/month, billed annually |
| Sell Enterprise | $219 /user/month | Custom |
| Sugar Market | — | $1K /per month for up to 10,000 contacts, billed annually |
Market Intelligence
Zendesk Sell
- Median annual cost
- $690
- Based on
- 107 deals
SugarCRM
- Median annual cost
- $2,750
- Based on
- 4 deals
Contract Terms
| Term | Zendesk Sell | SugarCRM |
|---|---|---|
| Auto-renewal | Yes | — |
| Cancellation | Must cancel via software login interface only | — |
| Minimum commitment | Annual billing standard | Annual billing required |
| Price escalation | No published schedule | — |
| Can downgrade | No | — |