Customer Success Software Pricing 2026
Compare pricing for 12 customer success tools. Find the right software for your budget.
Products 12
Price range $0–$1099
Median $261
Free tiers 1
Customer Success software pricing ranges from $0 to $1099 per user/month in 2026. The typical cost is around $261/user/month across 12 popular tools. Top picks: Catalyst (custom pricing), ChurnZero (custom pricing), Gainsight ($100–$350/user/mo), and 9 more. 1 of 12 tools offer free tiers for small teams or limited use.
All Customer Success Tools
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Catalyst
Custom pricing Starter Custom Growth Custom Enterprise Custom
ChurnZero
Custom pricing Professional Custom Enterprise Custom
Gainsight
$100–$350/user/month Essentials $100 Essentials+ $140 Enterprise $200
Intercom Customer Success
$29–$132/month Essential $29 Advanced $85 Expert $132
Planhat
Custom pricing Enterprise Custom
Totango
Free–$1.1K/user/month Community Free Starter $249 Growth $1099 +2
Vitally
Custom pricing Tech-Touch Custom Hybrid-Touch Custom High-Touch Custom
Rocketlane
$19–$99/per team member/month Essential $null Standard $null Premium $null +4
Userpilot Success
$299–$299/month Starter $null Growth Custom Enterprise Custom
Totango Spark
Custom pricing Totango Customer Success Platform Enterprise Custom Totango Customer Success Platform Premier Custom Unison Customer Intelligence Engine Standard AI models Custom +2
Custify
Custom pricing Get a custom quote Custom
EverAfter
Custom pricing Build Your Ideal Plan Custom
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Customer Success Comparisons
Gainsight vs ChurnZero Compare → Gainsight vs Totango Compare → ChurnZero vs Vitally Compare → ChurnZero vs Totango Compare → ChurnZero vs Catalyst Compare → Totango vs Vitally Compare → Totango vs Catalyst Compare → Vitally vs Gainsight Compare → Vitally vs Catalyst Compare → Gainsight vs Catalyst Compare → Catalyst vs Intercom Customer Success Compare → ChurnZero vs Intercom Customer Success Compare → Gainsight vs Intercom Customer Success Compare → Intercom Customer Success vs Totango Compare → Intercom Customer Success vs Vitally Compare →
Cost Analysis Tools
Catalyst
ChurnZero
Gainsight
Intercom Customer Success
Planhat
Totango
Customer Success Pricing FAQ
01 What is the best Customer Success software?
The best customer success software depends on your team size and requirements. See our rankings for recommendations.
02 How much does Customer Success software cost?
Customer Success software typically ranges from free tiers to enterprise pricing based on features and scale.