Catalyst Pricing 2026
Complete pricing guide with plans, hidden costs, and cost analysis
Catalyst costs $800/user/month for Starter. Plans range from $800 to $3000/user/month.
Catalyst costs $800 to $3K per user/month as of March 2026, with 3 plans available. Plans: Starter at $800/user/month, Growth at $1500/user/month, and Enterprise at $3000/user/month. Pricing depends on your chosen tier, contract length, and negotiated discounts.
Use the interactive pricing calculator to estimate your exact cost based on team size and requirements.
- Free tier: No free tier available
Catalyst offers 3 pricing tiers: Starter, Growth, Enterprise. Paid plans include Starter at $800/per month, Growth at $1500/per month, Enterprise at $3000/per month. The Growth plan is mid-market companies with established cs functions needing advanced automation and custom workflows.
Compared to other customer success software, Catalyst is positioned at the premium price point.
- 5 documented hidden costs beyond list price
How much does Catalyst cost?
Catalyst Pricing Overview
Catalyst has 3 pricing plans ranging from $800 to $3,000/user/month. The Starter plan costs $800/user/month, best for growing b2b saas companies with multiple data sources looking to start with a collaborative cs platform. The Growth plan costs $1,500/user/month, best for mid-market companies with established cs functions needing advanced automation and custom workflows. The Enterprise plan costs $3,000/user/month, best for enterprise b2b saas businesses requiring unlimited scale, advanced security, and dedicated support teams.
There are at least 5 documented hidden costs beyond Catalyst's list price, including implementation, training, and add-on fees.
This pricing was last verified in February 4, 2026 from 2 independent sources.
All Catalyst Plans & Pricing
| Plan | Monthly | Annual | Best For |
|---|---|---|---|
| Starter users: Unlimitedaccounts: 500 | $800 /per month | $800 /per year | Growing B2B SaaS companies with multiple data sources looking to start with a collaborative CS platform |
| Growth users: Unlimitedaccounts: 2,000 | $1500 /per month | $1500 /per year | Mid-market companies with established CS functions needing advanced automation and custom workflows |
| Enterprise users: Unlimitedaccounts: Unlimited | $3000 /per month | $3000 /per year | Enterprise B2B SaaS businesses requiring unlimited scale, advanced security, and dedicated support teams |
View all features by plan
Starter
- Unlimited users
- Up to 500 customer accounts
- Unified customer view
- Health scoring
- Task management
- Email integration
- Basic reporting
- Standard integrations
- Implementation included
- Support included
Growth
- Unlimited users
- Up to 2,000 customer accounts
- Everything in Starter
- Advanced automation
- Custom playbooks
- Advanced reporting and dashboards
- API access
- Custom integrations
- CSM included
- Priority support
Enterprise
- Unlimited users
- Unlimited customer accounts
- Everything in Growth
- Enterprise security (SSO, SAML)
- Advanced API access
- Custom data models
- Dedicated account team
- Premium support with SLA
- Custom onboarding
- Professional services included
- Multi-instance support
How Catalyst Pricing Compares
Catalyst Pricing FAQ
01 How much does Catalyst cost?
Pricing varies by plan. Check the official pricing page for current rates.
02 Does Catalyst have a free tier?
Check the pricing section above for free tier availability.
03 What are the main features of Catalyst?
Key features include the items listed in the pricing tiers above.
04 Is Catalyst worth the price?
Value depends on your specific needs and use case. Compare features across plans.
Is this pricing incorrect? — we verify and update within 24 hours.