JumpCloud Free Plan 2026: What's Included & What's Not
Honest breakdown of the free tier limits and features
JumpCloud costs Free to $15 per user/month as of June 2026, with 7 plans available including a free tier. Plans: Free (free), Device Management at $9/user/month, SSO at $11/user/month, and Device Identity Management at $13/user/month. Enterprise pricing is available on request. Pricing depends on your chosen tier, contract length, and negotiated discounts.
Use the interactive pricing calculator to estimate your exact cost based on team size and requirements.
- Free tier: Yes
JumpCloud offers 7 pricing tiers: Free, Device Management, SSO, Device Identity Management, Platform Essentials, Platform, Platform Prime. A free plan is available. Paid plans include Device Management at $9/user/month, SSO at $11/user/month, Device Identity Management at $13/user/month. The Device Management plan is it teams needing cross-platform mdm for windows, macos, and linux without full identity features.
Yes, JumpCloud offers a forever free plan as of June 2026. The free tier includes 6 features with limits on usage. Paid plans start at $9/user/month (Device Management). Pricing verified from 1 sources by CostBench.
JumpCloud's free plan is available indefinitely with no time limit.
What's Included in the Free Plan
- Up to 10 users and 10 devices
- Cloud directory with user management
- SSO and passwordless authentication
- Multi-factor authentication (MFA)
- Basic device management
- Community support
What's NOT Included (Paid Only)
- Full MDM for Windows, macOS, and Linux
- OS patch management
- Remote device management
- Device compliance policies
- Software deployment
- System insights and reporting
You'll Need to Upgrade When...
- You exceed the user limit
- You need features like Full MDM for Windows, macOS, and Linux or OS patch management
- You require premium support or SLA guarantees
- You need to remove branding or watermarks
- You need advanced integrations or API access
Hidden Restrictions on Free Plan
- JumpCloud branding may appear on your content or communications
- Support is limited to community forums or email with longer response times
- Export options may be restricted or include watermarks
- API access is typically limited or not available
- Advanced reporting and analytics require paid plans
Free vs Paid: Which Do You Need?
Free Plan is Enough If...
- You're an individual or very small team
- You need only basic features
- You don't mind usage limits
- Branding on output is acceptable
- Community support is sufficient
You Need Paid If...
- Your team is growing beyond limits
- You need advanced features
- Professional branding is required
- You need priority support
- Integrations/API access is critical
Free vs Device Management Plan Comparison
| Free $0 | Device Management $9/user/month | |
|---|---|---|
| Features | 6 included | 6+ included |
| Support | Community/Email | Priority Support |
| Branding | JumpCloud branding | Your branding |
| Best For | Teams of up to 10 users evaluating JumpCloud's core identity and device features | IT teams needing cross-platform MDM for Windows, macOS, and Linux without full identity features |
Frequently Asked Questions
01 Is JumpCloud free?
Yes, JumpCloud offers a forever free plan with 6 core features included. However, there are limits on users and features that may require upgrading.
02 What's included in JumpCloud's free plan?
JumpCloud's free plan includes: Up to 10 users and 10 devices, Cloud directory with user management, SSO and passwordless authentication, Multi-factor authentication (MFA), Basic device management, and 1 more features. Key limits include basic usage caps.
03 What's NOT included in JumpCloud's free plan?
The free plan excludes: Full MDM for Windows, macOS, and Linux, OS patch management, Remote device management, Device compliance policies, Software deployment. You'll also have JumpCloud branding and limited support options.
04 When should I upgrade from JumpCloud's free plan?
Consider upgrading when: you hit user or storage limits, need features like Full MDM for Windows, macOS, and Linux or OS patch management, require premium support, or want to remove branding. The cheapest paid plan starts at $9/user/month.
05 Is JumpCloud's free plan really free forever?
Yes, JumpCloud's free plan is available indefinitely with no time limit. However, feature and usage limits may restrict what you can do without upgrading to a paid plan.