Compare All Live Chat Software 2026
Side-by-side comparison of 21 live chat tools. Find the right fit for your team and budget.
Quick Answer
Live Chat software uses a mix of pricing models in 2026 — per-user, usage-based, and custom enterprise contracts — so each tool below shows its verified range in its own billing unit. 8 of 21 tools offer free tiers.
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Full Comparison Matrix
| Product | Starting Price | Popular Tier | Enterprise | Free Tier | Best For |
|---|---|---|---|---|---|
| HubSpot Live Chat | Free /mo | $7 /mo | $50 /mo | Yes | - |
| Help Scout Beacon | $0.75 /per user/mo | $25 /per user/mo | $45 /per user/mo | No | - |
| Smartsupp | Free /month | $25 /month | $117 /month | Yes | - |
| JivoChat | Free /agent per month | $27 /agent per month | $69 /agent per month | Yes | - |
| Intercom | $0.99 /Fin outcome | $29 /Fin outcome | $132 /Fin outcome | No | - |
| Olark | Free /month | $29 /month | $99 /month | Yes | Small businesses testing live chat |
| Tidio | $24.17 /mo. | $32.50 /mo. | $49.17 /mo. | No | - |
| Freshchat | Free /month | $34 /month | $79 /month | Yes | Small teams getting started |
| Freshchat (standalone) | Free /agent | $49 /agent | $79 /agent | Yes | - |
| LiveAgent Chat | $15 /agent/month | $49 /agent/month | $85 /agent/month | No | - |
| Zopim (Zendesk Chat legacy) | $19 /agent/month | $50 /agent/month | $115 /agent/month | No | - |
| SnapEngage | $15 /month | $65 /month | $175 /month | No | - |
| Pure Chat | $39 /mo | $79 /mo | $99 /mo | No | - |
| Zendesk Chat | $19 /month | $85 /month | $169 /month | No | Very small teams needing email ticketing only |
| Crisp | Free /month | $95 /month | $295 /month | Yes | Solopreneurs and entrepreneurs |
| Wati | $59 /month | $169 /month | $279 /month | No | Small businesses starting with WhatsApp marketing and basic automation |
| Gorgias Chat | $10 /tickets/mo | $300 /tickets/mo | $750 /tickets/mo | No | - |
Category Summary
21
Products
8
Free Tiers
Live Chat Pricing FAQ
01 What is Live Chat software?
Live Chat software helps businesses manage and automate related tasks.
02 How much does Live Chat software cost?
Pricing varies by vendor, typically ranging from free tiers to enterprise plans.
03 What are the best Live Chat tools?
Top options include Intercom, Crisp, Tidio.