Price checkMonthly
Connect Plus$269/moConnect Pro$349/mo
See all 2 plans

All Fivestars (now with Lightspeed) Plans & Pricing

Plan Monthly Annual Best For
View all features by plan (compare side-by-side)

Connect Plus

  • Customer directory and loyalty points
  • Compliant AutoPilot SMS messaging
  • 2 standard promos per month

Connect Pro

  • All Connect Plus features
  • Text-to-join capabilities
  • Review Boost to incentivize customer reviews
  • Unlimited AI-enhanced promos each month
Pricing Alerts

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At a glance

List price by tier (annualized, per license)

Per-license list price across Fivestars (now with Lightspeed)'s plans, annualized. Custom-priced tiers show a hatched bar.

Connect Plus$3.2K/yr
Connect Pro$4.2K/yr
Quick Answer
Last verified:
Medium confidence

Fivestars (now with Lightspeed) costs $269 to $349 per month as of September 2026, with 2 plans available. Plans: Connect Plus at $269/month, and Connect Pro at $349/month. Pricing depends on your chosen tier, contract length, and negotiated discounts.

Use the interactive pricing calculator to estimate your exact cost based on team size and requirements.

  • Free tier: No free tier available

Fivestars (now with Lightspeed) offers 2 pricing tiers: Connect Plus, Connect Pro. Paid plans include Connect Plus at $269/month, Connect Pro at $349/month. The Connect Pro plan is established businesses needing full loyalty suite.

Compared to other loyalty program software software, Fivestars (now with Lightspeed) is positioned at the premium price point.

  • 5 documented hidden costs beyond list price
  • G2 rating: 4.1 out of 5 from 21 reviews (as of Jul 2026)
Last verified: | Sources: 2 pricing pages and reviews

How much does Fivestars (now with Lightspeed) cost?

Fivestars (now with Lightspeed) pricing ranges from $269 to $349/month across 2 plans. Plans include Connect Plus at $269/month, Connect Pro at $349/month.

Fivestars (now with Lightspeed) Pricing Overview

Fivestars (now with Lightspeed) has 2 pricing plans ranging from $269 to $349/month. The Connect Plus plan costs $269/month, best for newer businesses or those on-the-grow. The Connect Pro plan costs $349/month, best for established businesses needing full loyalty suite.

There are at least 5 documented hidden costs beyond Fivestars (now with Lightspeed)'s list price, including implementation, training, and add-on fees.

This pricing was last verified in September 17, 2026 from 2 independent sources.

See Fivestars (now with Lightspeed) Plans

Fivestars (now with Lightspeed) offers two paid tiers for its services. The plans are available on a monthly billing cycle.

How Fivestars (now with Lightspeed) Pricing Compares

Compare Fivestars (now with Lightspeed) pricing against top alternatives in Loyalty Program Software.

LoyaltyLion $199-$199/month View pricing → Marsello $60-$120/month View pricing → Smile.io $0-$999/month View pricing →

Compare Fivestars (now with Lightspeed) vs Alternatives

Before committing to Fivestars (now with Lightspeed), compare pricing with these 3 alternatives in the same category.

VSLoyaltyLion
From $199/month

Brands starting loyalty with minimal effort

Compare pricing
VSMarsello
From $60/month

Businesses launching quickly and cost-effectively

Compare pricing
VSSmile.io
Free

Small stores starting loyalty programs

Compare pricing

All Fivestars (now with Lightspeed) alternatives & migration guides

What Companies Actually Pay for Fivestars (now with Lightspeed)

Review scores
Trustpilot 4.5out of 5 (26,000)
G2 4.1out of 5 (21)
Third-party review aggregates, as of Jul 2026
Top pricing complaints
Limited Store ParticipationLack of Product Development and Outdated TechnologyLimited Rewards and Blocked TextsPoor Customer Service and Account Management

How Fivestars (now with Lightspeed) Pricing Compares

Software Starting Price Top Price
Fivestars (now with Lightspeed) $269/month $349/month
Marsello $60/month $120/month
LoyaltyLion $199/varies $199/varies
Smile.io Free $999/month
Stamped Loyalty $299/month $798/month
Yotpo Loyalty Free $169/month

Browse all Loyalty Program Software pricing →

5 Fivestars (now with Lightspeed) Hidden Costs Beyond the List Price

Beyond the listed price, Fivestars (now with Lightspeed) has at least 5 documented hidden costs that can significantly increase total cost of ownership.

Watch for 5 hidden costs
  • Monthly Program Fees $200 per month
    medium 1 source
    Grounded summary Buyers have reported several hidden or implementation costs associated with Fivestars and Lightspeed: * Monthly Fees: Fivestars was described as "costly" by a user in 2015, with a reported cost of $200 per month for the program "with all of the be...
  • Post-Cancellation Charges $1,794.00
    high 1 source
    Grounded summary Post-Cancellation Charges: One user reported being contacted for a charge of $1,794.00 months after canceling a trial due to connectivity issues and alleged misinformation from a sales representative
  • Implementation Service Deviation Fees
    medium 1 source
    Grounded summary Buyers have reported several hidden or implementation costs associated with Fivestars and Lightspeed: * Monthly Fees: Fivestars was described as "costly" by a user in 2015, with a reported cost of $200 per month for the program "with all of the be...
  • Third-Party Payment Processor Fees $200 to $400 monthly
    high 1 source
    Grounded summary Third-Party Payment Processor Fees: Lightspeed has informed customers that they will begin charging a "3rd party transaction fee" of $200 to $400 monthly if businesses do not switch to Lightspeed Payments
  • Payment Terminal Reimbursement
    high 1 source
    Grounded summary Third-Party Payment Processor Fees: Lightspeed has informed customers that they will begin charging a "3rd party transaction fee" of $200 to $400 monthly if businesses do not switch to Lightspeed Payments
Tip

Ask your Fivestars (now with Lightspeed) sales rep about these costs upfront. Getting them in writing before signing can save you from surprise charges later.

Full hidden costs breakdown →

Intelligence sourced from 3 independent sources
industry Trustpilot Consumer reviews G2 B2B reviews
Key claims include inline source attribution. Data verified against multiple independent sources. 6 source citations total.

Fivestars (now with Lightspeed) Contract Terms

Fivestars (now with Lightspeed) contracts do not auto-renew. Changes require One user reported being contacted for a $1,794.00 charge months after canceling a trial.. These terms are sourced from verified buyer experiences.

Contract Terms
Cancellation Notice One user reported being contacted for a $1,794.00 charge months after canceling a trial.
Based on 1 verified source

Fivestars (now with Lightspeed) Price History

Pricing changes CostBench has tracked for Fivestars (now with Lightspeed), verified across 2 snapshots going back to 2026Q3.

  1. Fivestars (now with Lightspeed) price increase

    Highest tier increased from $289 to $349/month

    +20.76%

  2. Fivestars (now with Lightspeed) tier renamed

    "POS with Connect Plus" renamed to "Connect Plus"

  3. Fivestars (now with Lightspeed) tier renamed

    "POS with Connect Pro" renamed to "Connect Pro"

View Fivestars (now with Lightspeed)'s full price history →

Fivestars (now with Lightspeed) Pricing FAQ

01 What are the available pricing tiers?

The available tiers are POS with Connect Plus at $199.0 per month and POS with Connect Pro at $289.0 per month.

02 Is there a free plan available?

There is no free plan available for Fivestars (now with Lightspeed).

03 Are there annual billing options?

Annual billing options are not specified for the available tiers.

Is this pricing incorrect? — we'll verify and update it.