Price checkPer seat
Teams$1.5/user/moBusiness$4.5/user/moEnterpriseCustom
See all 3 plans

All Passpack Plans & Pricing

Plan Monthly Annual Best For
View all features by plan (compare side-by-side)

Teams

  • For teams up to 20 people
  • Paid annually
  • All Platforms Supported
  • Access from Unlimited Devices
  • Admin & user functionality

Business

  • Includes all Teams features
  • Monthly plan available
  • Paid annually
  • Premium features
  • Advanced admin & user functionality

Enterprise

  • Custom integrations
  • Customized quote tailored to your needs
  • Everything in Business plan
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Tier
Billing
Your projected cost$37.5per month · $1.5/seat × 25seats
Year 1 license$45012 months at this rate
At a glance

List price by tier (annualized, per seat)

Per-seat list price across Passpack's plans, annualized. Custom-priced tiers show a hatched bar.

Teams$18/yr
Business$54/yr
EnterpriseCustom
Quick Answer
Last verified:
High confidence

Passpack costs $1.50 to $4.50 per user/month as of August 2026, with 3 plans available. Plans: Teams at $1.5/user/month, and Business at $4.5/user/month. Custom pricing is available on request. Pricing depends on your chosen tier, contract length, and negotiated discounts.

Try Passpack Free

Use the interactive pricing calculator to estimate your exact cost based on team size and requirements.

  • Free tier: No free tier available

Passpack offers 3 pricing tiers: Teams, Business, Enterprise. Paid plans include Teams at $1.5/user/month, Business at $4.5/user/month. The Business plan is businesses with complex needs requiring safety, security, and control.

Compared to other password management software, Passpack is positioned at the budget-friendly price point.

  • 9 documented hidden costs beyond list price
  • Contracts auto-renew
Last verified: | Sources: 5 pricing pages and reviews

How much does Passpack cost?

Passpack pricing starts at $1.50/user/month across 3 plans, with enterprise pricing available on request. Plans include Teams at $1.50/user/month, Business at $4.50/user/month, Enterprise (custom pricing).

Passpack Pricing Overview

Passpack has 3 pricing plans ranging from $1.50 to $4.50/user/month. The Teams plan costs $1.50/user/month, best for small teams up to 20 people needing affordable secure password sharing. The Business plan costs $4.50/user/month, best for businesses with complex needs requiring safety, security, and control. The Enterprise plan requires contacting sales for a custom quote and is designed for large enterprises needing custom integrations and tailored solutions.

Passpack contracts auto-renew, with a 1 year minimum commitment, and annual price increases of No published schedule.

There are at least 9 documented hidden costs beyond Passpack's list price, including implementation, training, and add-on fees.

This pricing was last verified in August 1, 2026 from 5 independent sources.

Try Passpack Free

Passpack is a team-focused password manager built for secure credential sharing across organizations. With zero-knowledge AES-256 encryption and SOC 2 Type II certification, Passpack positions itself as an affordable alternative to enterprise password managers like 1Password and Keeper. The platform is web-based, accessible from any supported browser, and supports Active Directory integration with Google Workspace and Microsoft Entra ID.

Passpack pricing starts with a free-forever plan (up to 100 passwords) and scales to $1.50/user/month for teams of up to 20 on the Teams plan, or $4.50/user/month for the Business plan with SSO, directory sync, and unlimited users. Enterprise pricing is custom. All paid plans include a 28-day free trial and a 30-day money-back guarantee.

How Passpack Pricing Compares

Compare Passpack pricing against top alternatives in Password Management.

1Password $3.99-$19.95/user/mo Compare → Bitwarden $0-$6/user/mo Compare → Keeper $2-$3.75/user/mo Compare →

Compare Passpack vs Alternatives

Before committing to Passpack, compare pricing with these 3 alternatives in the same category.

VS1Password
From $3.99/user/mo

Users who want a polished cross-platform experience with native apps and browser extensions

Full comparison
VSBitwarden
Free

Users who want an open-source, self-hostable password manager with a generous free tier

Full comparison
VSKeeper
From $2/user/mo

Businesses needing privileged access management and dark web monitoring alongside password management

Full comparison

All Passpack alternatives & migration guides

What Companies Actually Pay for Passpack

Review scores
Trustpilot 2.5out of 5 (24)
Third-party review aggregates, as of Jul 2026
Top pricing complaints
No native mobile app — browser-only access is difficult to use on phonesPoor and slow customer support with emails going unansweredData loss experienced during V7 platform migration with no recovery supportContinued billing after cancellation with refunds slow or denied

Passpack Year 1 Total Cost by Company Size

Real deployment costs including licenses, implementation, training, and admin — not just the sticker price.

10-Person Startup $180 Year 1 total

A small team sharing SaaS credentials, API keys, and onboarding passwords with admin controls on the Teams plan

50-Person Company $2,700 Year 1 total

A mid-size company using the Business plan with SSO and directory sync for centralized password management

20-Person Agency $360 Year 1 total

A digital agency sharing client credentials across project teams on the Teams plan at maximum capacity

Individual User $0 Year 1 total
up to 100 passwords
Total $0

Single user managing personal passwords with the Free plan

Small Team (5 users) $90 Year 1 total
$18/year per user
Total $90

Team of 5 users on the Teams plan with secure password sharing and team features

Growing Business (20 users) $1,080 Year 1 total
$54/year per user
Total $1,080

20 users on the Business plan with SSO, directory sync, and advanced admin controls

Individual User - Teams Plan $18 Year 1 total

Single user on the Teams plan for basic sharing needs beyond the Free plan's 1-connection limit

15-User Team Near Teams Plan Cap $270 Year 1 total

A 15-person team on the Teams plan approaching the 20-user ceiling before needing to upgrade to the Business plan for unlimited users

Solo User — Free Plan $0 Year 1 total

Single individual managing fewer than 100 passwords with minimal sharing needs.

Small Team (10 users) — Business Plan $540 Year 1 total
$45/month
Total $540

10-person team on the Business plan with advanced features, billed annually.

Calculated from pricing page

How Passpack Pricing Compares

Software Starting Price Top Price
Passpack $1.5/user/month $4.5/user/month
1Password Free $19.95/user/month
Bitwarden Free $47.88/user/month
Dashlane Free $8/user/month
Keeper $3.33/user/month $84.99/user/month
LastPass Free $9/user/month

Detailed pricing comparisons:

Browse all Password Management pricing →

9 Passpack Hidden Costs Beyond the List Price

Beyond the listed price, Passpack has at least 9 documented hidden costs that can significantly increase total cost of ownership.

Watch for 9 hidden costs
  • No Native Mobile App Productivity loss, manual workarounds
    medium 3 sources
    Trustpilot "Super difficult to login. There is no mobile app with fingerprint or faceid login"
    Trustpilot "No mobile app, very clunky to use on phone over browser. Scrolling is horrible."
    Trustpilot "It use to be great! I've used passpack for years. Now it is almost impossible to use on an iPhone. My screen is not big enough and I have a iPhone max."
  • Migration and Data Loss Risk Complete data loss, business disruption
    critical 3 sources
    Trustpilot "Do not trust this site in any way. My passwords from V7 have all disappeared. I have not received an email to switch from the old system to the new one."
    Trustpilot "Horrible. I was a member for about two years and renewed my subscription when a few months later they changed the platform with no notice. Suddenly I could not retrieve any of my password information. Everything I had put in the system was blocked..."
    Trustpilot "Really clunky... all of a sudden it wouldnt let me login and I lost over 200 passwords. Useless."
  • Slow or Non-Existent Customer Support Extended downtime, lost productivity
    high 3 sources
    Trustpilot "Contacted customer service via email several times without a response."
    Trustpilot "We immediately messaged support to get answers. It is now 11:25 am and still haven't received a response, 2 1/2 hours later. We are still locked out of our multiple accts. and at a standstill. Very bad for our business."
    Trustpilot "Initially, free version was awesome. Though they are taking payment, quality of system degraded terrifically... Also, there is no support option either where we raise our concerns."
  • Limited Free Account Sharing $1.50/user/month for each sharing participant
    medium 1 source
    Trustpilot "Before you could share passwords with free accounts, but that's no longer possible."
  • Billing Management Issues Unwanted recurring charges
    high 2 sources
    Trustpilot "Its impossible to find where we can change our billing details including credit card."
    Trustpilot "Product is average, Customer service is terrible... Worst is, they will charge and continue to charge you, and be slow on refunds. It's been 2 years since I cancelled their service, and they are still billing me!!!!"
  • Poor User Interface and Performance 5-10% productivity loss
    low 3 sources
    Trustpilot "For some reason the current version feels slow. Especially on the sign in you sometimes get the impression that it's stuck. The GUI could be better"
    Trustpilot "Complicated, unintuitive UI."
    Trustpilot "no mobile app stars are difficult to activate does not sort by alphabet or labels"
  • Previously Free Features Moved to Paid Plans $1.50/user/month
    medium 3 sources
    Trustpilot "The service was free before you updated to a new version of it. Not happy about that!"
    Trustpilot "Initially, free version was awesome. Though they are taking payment, quality of system degraded terrifically."
    Trustpilot "Have no choice but to pay now!"
  • Continued Billing After Cancellation $1.50-$4.50/user/month
    high 2 sources
    Trustpilot "It's been 2 years since I cancelled their service, and they are still billing me!!!! I have contacted their customer service many times, refunded some times, and now I'm being billed again despite their last email saying that it won't happen again."
    Trustpilot "I finally heard from them a year later when they wanted me to renew again!"
  • Data Loss Risk During Platform Migration 5-20% of license costs
    critical 3 sources
    Trustpilot "My passwords from V7 have all disappeared. I have not received an email to switch from the old system to the new one."
    Trustpilot "Suddenly I could not retrieve any of my password information. Everything I had put in the system was blocked. There were no responses to my emails, no support, and no way to contact them."
    Trustpilot "I tried many hours to make the transition to your new system. You were not helpful."
Tip

Ask your Passpack sales rep about these costs upfront. Getting them in writing before signing can save you from surprise charges later.

Full hidden costs breakdown →

Intelligence sourced from 1 independent sources
Trustpilot Consumer reviews
Key claims include inline source attribution. Data verified against multiple independent sources. 31 source citations total.

Passpack Contract Terms

Passpack contracts auto-renew. Changes require advance notice. These terms are sourced from verified buyer experiences.

Contract Terms
Auto-Renewal Yes
Minimum Commitment 1 year
Mid-Term Downgrade Not allowed
Payment Terms Annual upfront
Price Escalation No published schedule
Based on 2 verified sources

How to Negotiate Passpack Pricing

Passpack contracts are negotiable. These 6 tactics are sourced from real buyer experiences and procurement specialists.

Negotiation Playbook 6 tactics
Start with the Free Plan for Evaluation high success

Passpack's free-forever plan lets you test the platform with up to 100 passwords before committing to a paid plan. Use this to evaluate whether the web-based interface meets your team's needs before purchasing.

Passpack official plans page
Use the 28-Day Free Trial on Paid Plans high success

Both Teams and Business plans include a 28-day free trial with a 30-day money-back guarantee. This gives you nearly two months of risk-free evaluation before full commitment.

Passpack official plans page
Annual Billing Commitment high success

Passpack's listed prices ($1.50/user/month for Teams, $4.50/user/month for Business) are billed annually. Commit to annual billing upfront to lock in these rates — there is no evidence of a monthly billing option at a comparable price.

Current tier data
Start on Free to Assess Fit Before Committing high success

Given reported issues with data loss during migration and poor support, validate the platform on the Free plan (up to 100 passwords) before committing to an annual paid subscription. This avoids lock-in risk if the platform doesn't meet your needs.

Trustpilot reviews
Benchmark Against Enterprise Password Managers medium success

Passpack's Teams plan at $1.50/user/month and Business plan at $4.50/user/month are priced well below most enterprise password managers like 1Password, Bitwarden, and LastPass. Use competitor quotes as leverage to validate Passpack's value, or benchmark custom Enterprise pricing against these alternatives.

Competitive pricing analysis
Document Cancellation in Writing medium success

Users have reported being billed years after cancellation. When cancelling, obtain written confirmation of the cancellation date and that auto-renewal has been disabled. Monitor your payment method for at least 2 billing cycles after cancellation.

Trustpilot reviews
High success Medium Low / difficult

Full negotiation guide →

Passpack Price History

Pricing changes CostBench has tracked for Passpack, verified across 3 snapshots going back to 2026Q1.

  1. Passpack tier restructure

    Changed from 4 to 3 pricing tiers

Price stable over 0.4 years

View Passpack's full price history →

Passpack Pricing FAQ

01 How much does Passpack cost?

Passpack costs $0/user/month on the Free plan (up to 100 passwords, 1 sharing connection). The Teams plan is $1.50/user/month ($18/year) for up to 20 users, and the Business plan is $4.50/user/month ($54/year) with SSO and directory sync. Enterprise pricing is custom.

02 Does Passpack have a free plan?

Yes, Passpack offers a free-forever plan that includes up to 100 stored passwords, 2-factor authentication, unlimited outgoing sharing to one connection, and access from any supported browser. No credit card is required to sign up.

03 What is the difference between Passpack Teams and Business plans?

The Teams plan ($1.50/user/month) supports up to 20 users with Active Directory integration, JIT provisioning, and unlimited password storage. The Business plan ($4.50/user/month) adds SSO, directory sync, API access, advanced reporting, domain control, multi-administrator support, and removes the 20-user limit.

04 Is Passpack free for teams?

Passpack's free plan is designed for individual users, offering up to 100 passwords and sharing to 1 connection. Team features and administration require paid plans starting at $1.50/user/month ($18/year) for the Teams plan.

05 How does Passpack pricing compare to competitors like LastPass?

Users report Passpack offers significantly more cost-effective pricing compared to alternatives like LastPass. One user noted that switching to LastPass would increase costs by at least 10x due to LastPass requiring per-user licenses, while Passpack's Teams plan starts at just $1.50/user/month with a viable free tier for individuals.

06 Is there a mobile app for Passpack?

No, Passpack does not currently have a native mobile app with fingerprint or Face ID login. You must access Passpack through a mobile browser, which many users find clunky and difficult to use. As of 2024, the company stated that a mobile app is on their development schedule for the year.

07 Can I share passwords with users on the Free plan?

No, the current version no longer allows sharing passwords with free accounts. The Free plan is limited to sharing with only 1 connection. For team password sharing, all users need to be on the Teams plan at $1.50/user/month or $18/user/year.

08 How responsive is Passpack's customer support?

Multiple users report slow or non-existent customer support. Response times can exceed 2.5 hours during critical lockouts, and some users report emails going completely unanswered. If you require reliable support, this is a significant concern to consider.

09 What happens during platform migrations or updates?

Users have reported significant issues during Passpack's platform transitions, including lost passwords (100-200+ passwords in some cases), no migration emails, and inability to retrieve stored data. The V7 to new version migration in particular caused widespread data access problems.

10 How easy is it to cancel and manage billing?

Some users report difficulty finding where to change billing details or credit card information in the interface. There are also reports of continued billing after cancellation, with one user reporting charges continuing for 2 years after canceling.

11 Is the Free plan enough for individual use?

The Free plan provides up to 100 stored passwords, 2-factor authentication, and sharing with 1 connection. This is sufficient if you're an individual user with fewer than 100 passwords and minimal sharing needs. You'll need to upgrade to the Teams plan ($1.50/month or $18/year) if you exceed these limits or need additional features.

12 How do I cancel my Passpack subscription?

Passpack uses annual billing with auto-renewal. Several users have reported being charged months or years after cancellation, so it is important to obtain written confirmation that auto-renewal has been disabled and to monitor your payment method. Customer support response times are reported as slow.

13 Is Passpack secure?

Long-term users report no major security breaches over more than a decade of use. Passpack intentionally does not offer a browser extension, which reduces certain attack surface risks. However, some users experienced data loss during the V7-to-new-platform migration, so maintaining your own export backup is advisable.

14 Can free Passpack users share passwords with each other?

No. Free accounts can share passwords outgoing to 1 connection, but sharing between two free accounts is no longer supported — this feature was removed during the platform transition. To share with multiple people, a paid Teams or Business plan is required.

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