Podium vs Birdeye Pricing (2026)
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Podium vs Birdeye

Review Management pricing comparison · 2026

Podium pricing ranges from $399–$599/month, while Birdeye ranges from $299–$449/month. Birdeye is typically 25% more affordable, though your actual cost depends on tier and team size.

Review Management

Podium

$399–$599
/month
3 plans
Full pricing breakdown →
VS
Review Management

Birdeye

$299–$449
/month
4 plans
Full pricing breakdown →

Podium and Birdeye both operate in the review management category. This page compares their list pricing.

Plan-by-Plan Pricing

Plan Podium Birdeye
Core $399 /month $299 /per location/month
Pro $599 /month $349 /per location/month
Signature Custom $449 /per location/month
Premium (4+ locations) — Custom

Market Intelligence

Podium

Median annual cost
$500
Based on
176 deals

Birdeye

Median annual cost
$4,788
Based on
4 deals

What Users Say

Podium

Trustpilot
4.2/5 (26)
TrustRadius
7/10 (97)
Top complaints
  • Expensive if not using all features
  • Phone service doesn't work properly (calls go to text mode)
  • Aggressive sales tactics and constant upselling attempts

Birdeye

Trustpilot
1.7/5 (25)
Top complaints
  • Extreme difficulty canceling subscriptions with charges continuing after cancellation requests
  • Auto-renewal enforcement and charges for full annual fee even after explicit non-renewal requests
  • Support becomes unresponsive and unavailable after the 6-month onboarding period ends

Hidden Costs

Beyond the sticker price — what catches buyers off guard.

Podium 6 hidden costs

high
Expensive if not using all features 50-80% of license costs
high
Extended onboarding delays $5,000-$15,000
critical
Phone service reliability issues 10-25% of license costs
medium
Aggressive upselling and sales tactics 5-10% of license costs
high
Promised features not working 15-30% of license costs
See all Podium hidden costs →

Birdeye 4 hidden costs

critical
Annual Contract Auto-Renewal Lock-In $3,588-$5,388
high
Post-Onboarding Support Drop-Off 10-20% of license costs
high
Per-Location Pricing Multiplier $299-$449/user/month
low
Opaque Pricing Until Contact Info Submitted 5-10% of license costs
See all Birdeye hidden costs →
See Podium Plans
See Birdeye Plans

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