Trustpilot vs Birdeye
Review Management pricing comparison · 2026
Trustpilot pricing ranges from $0–$1059/month, while Birdeye ranges from $299–$449/month. Birdeye is typically 41% more affordable, though your actual cost depends on tier and team size.
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Trustpilot and Birdeye both operate in the review management category. This page compares their list pricing.
Plan-by-Plan Pricing
| Plan | Trustpilot | Birdeye |
|---|---|---|
| Free | Free /free | $299 /per location/month |
| Plus | $259 /per domain/month | $349 /per location/month |
| Premium | $629 /per domain/month | $449 /per location/month |
| Advanced | $1.1K /per domain/month | Custom |
| Enterprise | Custom | — |
Cost at Scale
Total cost of ownership — licenses, implementation, and hidden costs included.
Trustpilot
3 scenarios$3,108/year (Plus plan at $259/month)
Small Business Review Collection (Plus Plan)
, expect $4,000-$5,500/year by Year 3 due to price escalation
$7,548/year (Premium plan at $629/month)
Mid-Size Company with Marketing Integration (Premium Plan)
, expect $10,000-$13,500/year by Year 3 due to price escalation
$12,708/year (Advanced plan at $1,059/month)
Large Enterprise Multi-Department Deployment (Advanced Plan)
, expect $17,000-$22,500/year by Year 3 due to price escalation
Birdeye
4 scenarios$3,588/year ($299/month × 12)
Single-Location Small Business (Starter)
$4,188/year ($349/month × 12)
Single-Location Growing Business (Growth)
$5,388/year ($449/month × 12)
Single-Location Full-Feature (Dominate)
Market Intelligence
Trustpilot
- Median annual cost
- $399
- Based on
- 194 deals
Birdeye
- Median annual cost
- $4,788
- Based on
- 4 deals
Contract Terms
| Term | Trustpilot | Birdeye |
|---|---|---|
| Auto-renewal | Yes | Yes |
| Cancellation | Unknown, but negotiation possible before renewal | Must cancel on exact renewal date; advance cancellation requests reportedly not honored and full annual fee charged on renewal regardless |
| Minimum commitment | 1 year | 1 year minimum; 3-year contracts reported by some users |
| Price escalation | 32-78% annual price increases observed on renewals, no published schedule. Customers report receiving non-negotiable renewal quotes that only decrease after threatening to cancel. | No published schedule; no mid-contract price increase reports in available sources, but users report lock-in makes cost reduction impossible |
| Can downgrade | No | No |