Yellow.ai vs Chatbase
AI Chatbot Platforms pricing comparison · 2026
Yellow.ai pricing ranges from $0–$0/month, while Chatbase ranges from $0–$500/month. Yellow.ai is typically 100% more affordable, though your actual cost depends on tier and team size.
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Yellow.ai and Chatbase both operate in the ai chatbot platforms category. This page compares their list pricing.
Plan-by-Plan Pricing
| Plan | Yellow.ai | Chatbase |
|---|---|---|
| Free | Free /user/month | Free /month |
| Enterprise | Custom | $40 /month |
| Standard | — | $150 /month |
| Pro | — | $500 /month |
| Enterprise | — | Free |
Cost at Scale
Total cost of ownership — licenses, implementation, and hidden costs included.
Yellow.ai
3 scenarios$0/month
Small Business Getting Started (Freemium)
The Free plan is designed for small businesses testing AI chatbots at no cost. WhatsApp conversations within Meta's 1,000 free monthly conversations are also free. This is sufficient for initial testing and low-volume use cases, but production deployments at scale typically require upgrading to the Enterprise plan.
Custom pricing -- The Enterprise plan is quoted based on volume, channels, and feature requirements. Total cost typically combines a negotiated platform fee with usage-based charges for Monthly Tracked Users (MTU) and WhatsApp conversation fees that vary by country (e.g., $0.03-0.08 per business-initiated conversation). Contact Yellow.ai sales for a quote.
Mid-Market Company with Multi-Channel Support
$75,000
Enterprise with Global Multilingual Deployment
150,000/year enterprise contract + ~$20,000-50,000 implementation + ~$3,000-5,000/month channel fees = ~$130,000-260,000/year total -- Enterprise plan includes unlimited bots, all channels, 135+ languages, SSO, SLAs, and dedicated CSM. Implementation includes integration development, training data preparation, and multilingual bot configuration.
Chatbase
3 scenarios$40/month
Small Business FAQ Bot (Low Volume)
base -- Hobby plan includes 1,500 credits, which covers ~1,500 Claude 3.5 Sonnet responses per month. At 50 conversations/day (1,500/month), you'll use all included credits. Annual billing reduces cost to $32/month ($384/year vs $480).
$150/month
Growing Business with Multi-Channel Support
base + ~$72/month extra credits = ~$222/month -- Standard includes 10,000 credits, but GPT-4o uses 10 credits per response, so 6,000 monthly conversations consume 60,000 credits. The 50,000 overage credits at $12/1,000 = $600 extra. Alternatively, switching to Claude 3.5 Sonnet (1 credit) keeps you within the included allocation.
$500/month
Agency Managing Multiple Client Chatbots
base + $177/month add-ons = ~$677/month -- Pro plan includes 3 agents and 40,000 credits. Custom domains ($59/month) and branding removal ($39/month) add $98/month. Extra agents for additional clients ($7/agent) add $79/month for 3 more. Annual billing reduces base to $400/month.