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Yellow.ai uses custom pricing as of June 2026 with 2 plans available. Contact Yellow.ai directly for a personalized quote. Plan: Free (free). Enterprise pricing is available on request. Pricing depends on your chosen tier, contract length, and negotiated discounts.

Use the interactive pricing calculator to estimate your exact cost based on team size and requirements.

  • Free tier: Yes

Yellow.ai offers 2 pricing tiers: Free, Enterprise. The Enterprise plan is large enterprises.

Last verified: | Sources: 7 pricing pages and reviews
+70% above list price
Know Before You Buy — Try Yellow.ai Free

Yellow.ai has a free plan; paid plans are priced by quote, but hidden costs like implementation and support still add to the total as of June 2026. For a 25-person team, expect ~$0 in year-one costs vs the $0 base license. Key hidden costs: usage-based mtu billing creates unpredictable costs: yellow.ai charges based on monthly tracked users (mtu), and costs scale with volume -- a business growing from 1,000 to 10,000 mtus can see bills increase 5-10x without changing plans, making budgeting difficult, whatsapp and channel-specific fees are separate: meta charges per-conversation fees for whatsapp business api (varying by country and conversation type), and these costs are passed through on top of yellow.ai's subscription -- high whatsapp volumes in markets like india or brazil can add hundreds to thousands per month, enterprise pricing starts at premium levels: enterprise contracts typically start around $50,000-100,000/year based on usage volume, channels, and integrations -- significantly higher than self-serve chatbot platforms, and pricing details require sales engagement. Verified from 7 sources by CostBench.

Hidden Costs Breakdown

1

Usage-based MTU billing creates unpredictable costs: Yellow.ai charges based on Monthly Tracked Users (MTU), and costs scale with volume -- a business growing from 1,000 to 10,000 MTUs can see bills increase 5-10x without changing plans, making budgeting difficult

2

WhatsApp and channel-specific fees are separate: Meta charges per-conversation fees for WhatsApp Business API (varying by country and conversation type), and these costs are passed through on top of Yellow.ai's subscription -- high WhatsApp volumes in markets like India or Brazil can add hundreds to thousands per month

3

Enterprise pricing starts at premium levels: Enterprise contracts typically start around $50,000-100,000/year based on usage volume, channels, and integrations -- significantly higher than self-serve chatbot platforms, and pricing details require sales engagement

4

Implementation and onboarding costs: Enterprise deployments often require professional services for integration, customization, and training -- these one-time costs can range from $10,000-50,000+ depending on complexity and are not included in subscription pricing

5

Annual contract lock-in for best pricing: Yellow.ai offers 3 months free on 12-month contracts, but this means committing to a full year upfront -- monthly billing is available but at significantly higher per-unit costs, and early termination fees may apply

6

Advanced features require higher tiers: Key capabilities like custom dashboards (Data Explorer), advanced integrations, and priority support are locked behind Professional or Enterprise tiers -- businesses on Starter plans may find themselves forced to upgrade sooner than expected

Example: True Cost for 25 Users

License (25 × $0 × 12) $0/yr
Implementation (one-time) +$15,000–$50,000
Premium Support (20%) +$0/yr
Training (25 × $500) +$12,500
Admin (part-time) +$15,000–$25,000/yr
Estimated Year 1 Total ~$0
That's roughly 1.7× the advertised license price.
Now You Know the Real Cost — Try Yellow.ai Free