Kore.ai vs Yellow.ai
AI Chatbot Platforms pricing comparison · 2026
Kore.ai pricing ranges from $50–$25000/month, while Yellow.ai ranges from $0–$0/month. Yellow.ai is typically 100% more affordable, though your actual cost depends on tier and team size.
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Kore.ai and Yellow.ai both operate in the ai chatbot platforms category. This page compares their list pricing.
Plan-by-Plan Pricing
| Plan | Kore.ai | Yellow.ai |
|---|---|---|
| Essential | $60 /month | Free /user/month |
| Advanced | $180 /month | Custom |
| Enterprise | Free | — |
Cost at Scale
Total cost of ownership — licenses, implementation, and hidden costs included.
Kore.ai
3 scenarios$50/month (annual billing)
Small Team with Basic Virtual Assistant (Essential)
Essential plan includes basic session allocation sufficient for ~3,000 monthly conversations under 15 minutes each. At 100 daily conversations averaging 10 minutes, all interactions fit within single sessions. Annual billing saves 17% compared to $60/month monthly pricing. Total annual cost: $600.
$150/month
Mid-Market with Multi-Channel Virtual Assistants (Advanced)
base (annual) + session overages ~$100-300/month = ~$250-450/month -- Advanced plan includes higher session allocation, but 20% of conversations exceeding 15 minutes creates extra session charges. Multi-channel deployment and advanced analytics justify the upgrade from Essential. Annual cost: $3,000-5,400.
$300,000/year
Enterprise with Contact Center AI and Deep Integration
platform + ~$75,000 implementation + ~$50,000/year agent seats = ~$425,000/year total -- Enterprise contract includes unlimited automation sessions, all channels, SSO, SLAs, and dedicated CSM. Contact Center AI at ~$80-100/agent seat/month for 50 agents adds ~$48,000-60,000/year. Professional services for Salesforce and ServiceNow integration run ~$75,000 one-time.
Yellow.ai
3 scenarios$0/month
Small Business Getting Started (Freemium)
The Free plan is designed for small businesses testing AI chatbots at no cost. WhatsApp conversations within Meta's 1,000 free monthly conversations are also free. This is sufficient for initial testing and low-volume use cases, but production deployments at scale typically require upgrading to the Enterprise plan.
Custom pricing -- The Enterprise plan is quoted based on volume, channels, and feature requirements. Total cost typically combines a negotiated platform fee with usage-based charges for Monthly Tracked Users (MTU) and WhatsApp conversation fees that vary by country (e.g., $0.03-0.08 per business-initiated conversation). Contact Yellow.ai sales for a quote.
Mid-Market Company with Multi-Channel Support
$75,000
Enterprise with Global Multilingual Deployment
150,000/year enterprise contract + ~$20,000-50,000 implementation + ~$3,000-5,000/month channel fees = ~$130,000-260,000/year total -- Enterprise plan includes unlimited bots, all channels, 135+ languages, SSO, SLAs, and dedicated CSM. Implementation includes integration development, training data preparation, and multilingual bot configuration.