Quick Answer
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Kore.ai costs $50 to $180 per month as of June 2026, with 5 plans available. Plans: Essential (annual) at $50/month, Essential (month-to-month) at $60/month, Advanced (annual) at $150/month, and Advanced (month-to-month) at $180/month. Enterprise pricing is available on request. Pricing depends on your chosen tier, contract length, and negotiated discounts.

Use the interactive pricing calculator to estimate your exact cost based on team size and requirements.

  • Free tier: No free tier available

Kore.ai offers 5 pricing tiers: Essential (annual), Essential (month-to-month), Advanced (annual), Advanced (month-to-month), Enterprise. Paid plans include Essential (annual) at $50/month, Essential (month-to-month) at $60/month, Advanced (annual) at $150/month. The Essential (month-to-month) plan is teams who want essential features without an annual commitment.

Kore.ai true cost runs 70% above the listed $50-$180/month price as of June 2026. For a 25-person team, expect ~$53,550 in year-one costs vs the $31,500 base license. Verified from 1 sources by CostBench.

Hidden Costs Breakdown

Example: True Cost for 25 Users

License (25 × $105 × 12) $31,500/yr
Implementation (one-time) +$15,000–$50,000
Premium Support (20%) +$6,300/yr
Training (25 × $500) +$12,500
Admin (part-time) +$15,000–$25,000/yr
Estimated Year 1 Total ~$53,550
That's roughly 1.7× the advertised license price.