Close vs Pipedrive 2026: CRM Pricing Compared
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Close vs Pipedrive

CRM pricing comparison · 2026

Close pricing ranges from $0–$139/user/month, while Pipedrive ranges from $14–$89/user/month. Pipedrive is typically 27% more affordable, though your actual cost depends on tier and team size.

CRM

Close

$0–$139
/user/month
5 plans · Free tier
Full pricing breakdown →
VS
CRM

Pipedrive

$14–$89
/user/month
4 plans
Full pricing breakdown →

Close and Pipedrive are both leading crm platforms, but they target different user needs and price points. Close starts at $9/user/month, while Pipedrive begins at $14/user/month.

Close is best for teams seeking comprehensive features, while Pipedrive excels for businesses prioritizing ease of use. Both platforms offer robust features, but their pricing structures and target markets differ significantly.

Plan-by-Plan Pricing

Plan Close Pipedrive
Free Trial Free /month $19 /user/month
Solo $9 /user/month $34 /user/month
Essentials $35 /user/month $64 /user/month
Growth $99 /user/month $89 /user/month
Scale $139 /user/month —

Cost at Scale

Total cost of ownership — licenses, implementation, and hidden costs included.

Close

4 scenarios
$495/month ($5,940/year)
5-Person Inside Sales Team
$99/user × 5 users on Growth, plus variable costs for AI Enrich and SMS usage
$2,780/month ($33,360/year)
20-Person Sales Organization
$139/user × 20 users on Scale, plus variable costs for calling, SMS, and enrichment
$9/user/month ($108/year)
Solo Sales Rep
on the Solo plan (1 user, up to 10,000 leads)
See all 4 scenarios →

Pipedrive

6 scenarios
$343/month ($4,116/year)
7-User Team with 100K Contacts
$343 for users (7 x $49). Contact storage is unlimited on all plans, so 100K contacts costs the same as 1K contacts.
$555/month ($6,660/year)
10-Person Sales Team
$490 for users (10 x $49) + $32.50 LeadBooster + $32.50 Smart Docs
$2,046/month ($24,552/year)
30-Person Company
$1,920 for users (30 x $64) + $32.50 LeadBooster + $41 Web Visitors + $13.33 Campaigns + $32.50 Smart Docs + $6.70 Projects
See all 6 scenarios →

Market Intelligence

Close

Median annual cost
$17,854

Pipedrive

Median annual cost
$800
Based on
67 deals

What Users Say

Close

Trustpilot
1/5 (6)
TrustRadius
9/10 (5)
Top complaints
  • Impossible to cancel trial without contacting support
  • Trial accounts locked by auto-security system requiring personal data verification
  • Poor customer support with template responses

Pipedrive

Trustpilot
4.2/5 (25)
TrustRadius
7.7/10 (4)
Top complaints
  • Pricing becomes expensive as you scale
  • Advanced features require higher-tier plans
  • Limited marketing automation compared to competitors

Hidden Costs

Beyond the sticker price — what catches buyers off guard.

Close 5 hidden costs

medium
Calling and AI Enrichment Credits 5-15% of license costs
medium
Difficult Trial Cancellation Process $35-$99
medium
Power Dialer Limited to Higher Tiers $64-$104/user/year
low
Hours Tracking Requires Additional Software Additional time tracking software costs
high
Trial Account Security Lockouts Wasted time and inability to evaluate product
See all Close hidden costs →

Pipedrive 4 hidden costs

medium
Add-on Features and Campaigns Module 5-15% of license costs
medium
Advanced Features Locked Behind Higher Tiers $20-50/user/month
medium
Scaling Costs with User Growth 10-20% increase as team grows
low
Pricing Transparency During Trial-to-Paid Transition 5-10% of first invoice
See all Pipedrive hidden costs →

Contract Terms

Term Close Pipedrive
Auto-renewal Yes Yes
Cancellation Must contact support to cancel trial before 14 days —
Minimum commitment 14-day trial period —

Our Verdict

Choose Close if you need comprehensive features and customization. It offers better value for smaller teams with its lower starting price of $9/user/month.

Choose Pipedrive if ease of use and quick setup are priorities. While pricier, it provides stronger features for enterprise needs.

Frequently Asked Questions

01 Which is cheaper, Close or Pipedrive?

Close is cheaper, starting at $9/user/month vs $14/user/month for Pipedrive. For mid-tier plans, Close costs around $99/user/month compared to Pipedrive's $49/user/month.

02 Does Close or Pipedrive have a free tier?

Neither Close nor Pipedrive offers a free tier. Close starts at $9/user/month and Pipedrive at $14/user/month. For free crm options, consider alternatives like HubSpot's free tier.

03 How much do Close and Pipedrive cost for enterprise?

Close's top tier (Enterprise) costs Custom pricing, while Pipedrive's highest plan (Enterprise) is $129/user/month. Enterprise pricing typically includes dedicated support, advanced security, and unlimited users or custom features. Contact sales for exact enterprise quotes.

Start Close Free Trial — 14 Days
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