Copper vs SugarCRM Pricing (2026)
Compare / Copper vs SugarCRM
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Team size
25 seats

Copper vs SugarCRM

CRM pricing comparison · 2026

Copper pricing ranges from $9–$134/user/month, while SugarCRM ranges from $59–$1000/user/month. These products use different pricing models (Per-seat subscription vs ), so a direct price comparison isn't meaningful — costs depend on usage volume and mix.

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See pricing on each vendor's site
Above-the-fold path — each link opens the vendor's pricing page in a new tab.
Compare
2 products · CRM
Side-by-side · live
Copper
Copper pricing starts at $23/user/month for the Basic plan when paid annually (or $29/mont
verified 28d ago
$2.8K $31K
View pricing →
SugarCRM
SugarCRM (now branded SugarAI) pricing starts at $59 per user per month for Sugar Sell Sta
verified 13d ago
$2.8K $31K
View pricing →
Verdict · Vendr median · year 1
SugarCRM saves $28K vs Copper · 25 seats
Cheapest $2.8K
Spread 91%
Estimated license cost
at 25 seats
List price × seats. Click a tier below to lock it.
Basic
$8.7K/yr
year 1 license · $29/seat
Sugar Sell Advanced
$26K/yr
year 1 license · $85/seat
What buyers actually pay
median, annual
Vendr deal-flow data. The real benchmark, not list price.
Median annual
$31K/yr
Vendr · n=5 · limited data
↓ Lowest median
Median annual
$2.8K/yr
Vendr · n=4 · limited data
REF · 01

Sources & confidence

Every dollar amount and contract clause below traces back to a sourced fact. We don't manufacture composite scores.

Where this data comes from
Vendr · TrustRadius · Reddit · BBB · official docs
Sources 11 sourced facts
6 hidden-cost · 3 contract · Vendr median · 1 review platform
Last verified 4w ago
Confidence Medium confidence
Sources 4 sourced facts
1 contract · Vendr median · 2 review platforms
Last verified 1w ago
Confidence Medium confidence
REF · 02

Plans at a glance

Every tier per product. Lock one to drive the cost row above and reveal a tier-specific outbound CTA.

Tier ladder
Click a tier to lock the cost row to it. Locking surfaces a tier-specific Visit CTA.
REF · 03

Hidden costs

Each cost is severity-ranked, with the dollar range quoted from its source (Vendr, Reddit, TrustRadius, BBB, official docs) — never our estimate.

Beyond the sticker
Severity-ranked, sourced
3 documented
  • No Pro-Rata Refunds on Annual Subscriptions
    $4,000-$31,000 at risk per year
    2 sources
  • Required Upgrade for Basic Automation Features
    $480/user/year
    1 source
  • Limited Customer Support Access
    5-15% productivity loss
    3 sources
No hidden costs documented
REF · 04

Contract terms

The fine print, surfaced. Green = buyer-friendly. Each clause backed by a quoted source.

Copper
SugarCRM
Auto-renewal
Yes
Cancellation
No pro-rata refunds available mid-contract
Commitment
1 year annual contract
Annual billing required
Price escalation
No published schedule, but users report unexpected billing
Can downgrade
No
REF · 05

What users say

Aggregated, with sample sizes. We use whichever review platform has data.

User reviews
TrustRadius · Trustpilot · G2
TrustRadius
8/5 (111)
Best for
Getting started with Google Workspace CRM
Watch out
No refunds on annual contracts even after minimal use
TrustRadius
6.2/5 (5)
Trustpilot
2.1/5 (13)
Best for
Sales teams getting started with CRM (15-user minimum)
Watch out
Buggy and complicated interface
Decide
Get a quote from each vendor
Each link opens the vendor's pricing page in a new tab.
License cost is computed from publicly listed plans (real math, list price × seats). Median annual cost is from Vendr's deal flow when available — see source badges. Hidden costs and contract terms each cite their own sources. We do not invent composite scores.
CRM

Copper

$9–$134
/user/month
4 plans
Full pricing breakdown →
VS
CRM

SugarCRM

$59–$1000
/user/month
5 plans
Full pricing breakdown →

Different Pricing Models

Direct price comparison isn't meaningful here — Copper uses Per-seat subscription pricing while SugarCRM uses pricing. Your actual cost will depend on usage volume, team size, or both. Here's each product in its native unit.

Per-seat subscription

Copper

$9–$134 / user/month
See full Copper pricing →
vs

SugarCRM

$59–$1000 / user/month
See full SugarCRM pricing →

Copper and SugarCRM both operate in the crm category. This page compares their list pricing.

Plan-by-Plan Pricing

Plan Copper SugarCRM
Starter $12 /user/month $59 /per user/month, billed annually
Basic $29 /user/month $85 /per user/month, billed annually
Professional $69 /user/month $135 /per user/month, billed annually
Business $134 /user/month Custom
Sugar Market $1K /per month for up to 10,000 contacts, billed annually

Market Intelligence

Copper

Median annual cost
$31,220
Based on
5 deals

SugarCRM

Median annual cost
$2,750
Based on
4 deals

Contract Terms

Term Copper SugarCRM
Auto-renewal Yes
Cancellation No pro-rata refunds available mid-contract
Minimum commitment 1 year annual contract Annual billing required
Price escalation No published schedule, but users report unexpected billing
Can downgrade No

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