Pipedrive vs Insightly CRM Pricing (2026)
Compare / Pipedrive vs Insightly CRM
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Team size
25 seats

Pipedrive vs Insightly CRM

CRM pricing comparison · 2026

Pipedrive pricing ranges from $14–$79/user/month, while Insightly CRM ranges from $0–$99/user/month. These products use different pricing models ( vs Per-seat subscription), so a direct price comparison isn't meaningful — costs depend on usage volume and mix.

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See pricing on each vendor's site
Above-the-fold path — each link opens the vendor's pricing page in a new tab.
Visit Pipedrive pricing
Discount programs →
Affiliate partner — does not affect ranking.
Visit Insightly pricing
Free plan limits → Discount programs →
Compare
2 products · CRM
Side-by-side · live
Pipedrive
Pipedrive costs $14 to $79 per user per month when billed annually, across four plans: Lit
verified 28d ago
$360 $800
View pricing →
Insightly CRM
Insightly is a unique CRM platform that bridges the gap between customer relationship mana
verified 13w ago
$360 $800
View pricing →
Recorded annual contract medians
Insightly median is $440 less than Pipedrive · different customer contracts; not a quote
Cheapest $360
Spread 55%
Estimated license cost
at 25 seats
List price × seats. Click a tier below to lock it.
Growth
$12K/yr
year 1 license · $39/seat
Professional
$15K/yr
year 1 license · $49/seat
What buyers actually pay
median, annual
Vendr deal-flow data. The real benchmark, not list price.
Median annual
$800/yr
Vendr · n=67
↓ Lowest median
Median annual
$360/yr
Vendr · n=47
REF · 01

Sources & confidence

Every dollar amount and contract clause below traces back to a sourced fact. We don't manufacture composite scores.

Where this data comes from
Vendr · TrustRadius · Reddit · BBB · official docs
Sources 18 sourced facts
12 hidden-cost · 3 contract · Vendr median · 2 review platforms
Last verified 4w ago
Confidence Medium confidence
Sources 11 sourced facts
6 hidden-cost · 2 contract · Vendr median · 2 review platforms
Last verified 2mo ago
Confidence Medium confidence
REF · 02

Plans at a glance

Every tier per product. Lock one to drive the cost row above and reveal a tier-specific outbound CTA.

Tier ladder
Click a tier to lock the cost row to it. Locking surfaces a tier-specific Visit CTA.
REF · 03

Hidden costs

Each cost is severity-ranked, with the dollar range quoted from its source (Vendr, Reddit, TrustRadius, BBB, official docs) — never our estimate.

Beyond the sticker
Severity-ranked, sourced
5 documented
  • API Token/Rate Limits Charged Separately
    $25-$49/user/month (plan upgrade required)
    1 source
  • Deceptive Cancellation Process Leading to Unexpected Charges
    $14-$79/user/month (one additional billing cycle or more)
    3 sources
  • Paid Implementation Services Underdeliver
    $500-$2,500 (implementation service fees)
    2 sources
  • Retroactive Lead/Record Limits After Data Import
    5-10x current plan cost (upgrade to remove limits)
    1 source
  • Seat Removal and Billing Confusion
    $14-$79/user/month per unremoved seat
    1 source
3 documented
  • Enterprise Tier Required for Advanced Features
    $50-$70/user/month
    1 source
  • Premium Support and Training Costs
    $1,500/year
    3 sources
  • Migration and Complexity Costs at Scale
    15-25% cost increase at scale
    2 sources
REF · 04

Contract terms

The fine print, surfaced. Green = buyer-friendly. Each clause backed by a quoted source.

Pipedrive
Insightly
Auto-renewal
Yes
Yes
Cancellation
Must cancel before renewal date; cancellation process is reported as confusing and prone to billing users an extra cycle
Not disclosed in sources
Commitment
✓ Monthly or annual depending on plan chosen
1 year
Price escalation
Users report consistent price increases year over year with features being pushed to higher tiers
Flat renewal offers standard, but pricing changes have occurred historically
Can downgrade
—
✓ Yes
Based on 5 verified sources (Vendr · TrustRadius · BBB)
REF · 05

What users say

Aggregated, with sample sizes. We use whichever review platform has data.

User reviews
TrustRadius · Trustpilot · G2
TrustRadius
7.7out of 5 (4)
Trustpilot
2.5out of 5 (23)
G2
4.3out of 5
Best for
Small sales teams needing essential pipeline tracking and basic integrations.
Watch out
Confusing and deceptive cancellation process leading to unexpected charges
TrustRadius
6.8out of 5 (4)
Trustpilot
1.4out of 5 (12)
Best for
Getting started
Watch out
Poor customer support and slow response times (3-5 days to weeks)
Decide
Get a quote from each vendor
Each link opens the vendor's pricing page in a new tab.
Visit Pipedrive pricing
Discount programs →
Affiliate partner — does not affect ranking.
Visit Insightly pricing
Free plan limits → Discount programs →
License cost is computed from publicly listed plans (real math, list price × seats). Median annual cost is from Vendr's deal flow when available — see source badges. Hidden costs and contract terms each cite their own sources. We do not invent composite scores.
CRM

Pipedrive

$14–$79
/user/month
4 plans
Full pricing breakdown →
VS
CRM

Insightly CRM

$0–$99
/user/month
4 plans · Free tier
Full pricing breakdown →
⚖

Different Pricing Models

Direct price comparison isn't meaningful here — Pipedrive uses pricing while Insightly CRM uses Per-seat subscription pricing. Your actual cost will depend on usage volume, team size, or both. Here's each product in its native unit.

Pipedrive

$14–$79 / user/month
See full Pipedrive pricing →
vs
Per-seat subscription

Insightly CRM

$0–$99 / user/month
See full Insightly CRM pricing →

Pipedrive and Insightly CRM both operate in the crm category. This page compares their list pricing.

Plan-by-Plan Pricing

Plan Pipedrive Insightly CRM
Lite $14 /user/month (billed annually) Free /month
Growth $39 /user/month (billed annually) $29 /seat/month
Premium $49 /user/month (billed annually) $49 /seat/month
Ultimate $79 /user/month (billed annually) $99 /seat/month

Cost at Scale

Total cost of ownership — licenses, implementation, and hidden costs included.

Pipedrive

4 scenarios
$195/month ($2,340/year)
Small Sales Team (5 users) on Growth Plan
$245/month ($2,940/year)
Small Sales Team (5 users) on Premium Plan
$790/month ($9,480/year)
Growing Team (10 users) on Ultimate Plan
See all 4 scenarios →

Insightly CRM

2 scenarios
$490/month ($5,880/year)
10-Person Sales Team
$2,475/month ($29,700/year)
25-Person Enterprise Team

Market Intelligence

Pipedrive

Median annual cost
$800
Based on
67 deals

Insightly CRM

Median annual cost
$360
Based on
47 deals

What Users Say

Pipedrive

G2
4.3out of 5
Trustpilot
2.5out of 5 (23)
TrustRadius
7.7out of 10 (4)
Top complaints
  • Confusing and deceptive cancellation process leading to unexpected charges
  • Strict no-refund policy even for failed integrations or unused periods
  • API/token limits charged separately requiring plan upgrades to view basic data

Insightly CRM

Trustpilot
1.4out of 5 (12)
TrustRadius
6.8out of 10 (4)
Top complaints
  • Poor customer support and slow response times (3-5 days to weeks)
  • Email sync issues and unreliable email integration
  • Recent UI changes making system more complicated to use

Hidden Costs

Beyond the sticker price — what catches buyers off guard.

Pipedrive 8 hidden costs

high
API Token/Rate Limits Charged Separately $25-$49/user/month (plan upgrade required)
critical
Deceptive Cancellation Process Leading to Unexpected Charges $14-$79/user/month (one additional billing cycle or more)
high
Paid Implementation Services Underdeliver $500-$2,500 (implementation service fees)
critical
Retroactive Lead/Record Limits After Data Import 5-10x current plan cost (upgrade to remove limits)
high
Seat Removal and Billing Confusion $14-$79/user/month per unremoved seat
See all Pipedrive hidden costs →

Insightly CRM 3 hidden costs

high
Enterprise Tier Required for Advanced Features $50-$70/user/month
critical
Premium Support and Training Costs $1,500/year
medium
Migration and Complexity Costs at Scale 15-25% cost increase at scale
See all Insightly CRM hidden costs →

Contract Terms

Term Pipedrive Insightly CRM
Auto-renewal Yes Yes
Cancellation Must cancel before renewal date; cancellation process is reported as confusing and prone to billing users an extra cycle Not disclosed in sources
Minimum commitment Monthly or annual depending on plan chosen 1 year
Price escalation Users report consistent price increases year over year with features being pushed to higher tiers Flat renewal offers standard, but pricing changes have occurred historically
Can downgrade — Yes

Continue researching

Pipedrive

Insightly CRM

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