Microsoft Dynamics 365 vs SugarCRM
CRM pricing comparison · 2026
Microsoft Dynamics 365 pricing ranges from $50–$150/user/month, while SugarCRM ranges from $59–$1000/user/month. Both products are similarly priced at comparable tiers.
Microsoft Dynamics 365
Microsoft Dynamics 365 pricing starts at $50/user/month for Customer Service Professional
verified 13d ago
$600
$2.8K
SugarCRM
SugarCRM (now branded SugarAI) pricing starts at $59 per user per month for Sugar Sell Sta
verified 13d ago
$600
$2.8K
Verdict · Vendr median · year 1
Microsoft
saves
$2.1K
vs
SugarCRM
· 25 seats
Cheapest
$600
Spread
78%
Estimated license cost
at 25 seats
List price × seats. Click a tier below to lock it.
Sales Enterprise
$32K/yr
year 1 license · $105/seat
Sugar Sell Advanced
$26K/yr
year 1 license · $85/seat
What buyers actually pay
median, annual
Vendr deal-flow data. The real benchmark, not list price.
↓ Lowest median
Median annual
$600/yr
Vendr · n=57
Median annual
$2.8K/yr
Vendr · n=4 · limited data
REF · 01
Sources & confidence
Every dollar amount and contract clause below traces back to a sourced fact. We don't manufacture composite scores.
Where this data comes from
Vendr · TrustRadius · Reddit · BBB · official docs
Sources
1 sourced fact
Vendr median
Last verified
1w ago
Confidence
Medium confidence
Sources
4 sourced facts
1 contract · Vendr median · 2 review platforms
Last verified
1w ago
Confidence
Medium confidence
REF · 02
Plans at a glance
Every tier per product. Lock one to drive the cost row above and reveal a tier-specific outbound CTA.
Tier ladder
Click a tier to lock the cost row to it. Locking surfaces a tier-specific Visit CTA.
REF · 05
What users say
Aggregated, with sample sizes. We use whichever review platform has data.
User reviews
TrustRadius · Trustpilot · G2
Decide
Get a quote from each vendor
Each link opens the vendor's pricing page in a new tab.
License cost is computed from publicly listed plans (real math, list price × seats).
Median annual cost is from Vendr's deal flow when available — see source badges.
Hidden costs and contract terms each cite their own sources. We do not invent composite scores.
VS
Microsoft Dynamics 365 and SugarCRM both operate in the crm category. This page compares their list pricing.
Plan-by-Plan Pricing
| Plan | Microsoft Dynamics 365 | SugarCRM |
|---|---|---|
| Sales Professional | $65 /user/month | $59 /per user/month, billed annually |
| Sales Enterprise | $105 /user/month | $85 /per user/month, billed annually |
| Sales Premium | $150 /user/month | $135 /per user/month, billed annually |
| Business Central Essentials | $80 /user/month | Custom |
| Business Central Premium | $110 /user/month | $1K /per month for up to 10,000 contacts, billed annually |
| Customer Service Professional | $50 /user/month | — |
| Customer Service Enterprise | $105 /user/month | — |
| Microsoft Relationship Sales | Custom | — |
Market Intelligence
Microsoft Dynamics 365
- Median annual cost
- $600
- Based on
- 57 deals
SugarCRM
- Median annual cost
- $2,750
- Based on
- 4 deals