Qualtrics XM vs Productboard Pricing (2026)
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Qualtrics XM vs Productboard

Customer Feedback pricing comparison · 2026

Qualtrics XM pricing ranges from $125–$417/user/month, while Productboard ranges from $0–$75/user/month. Productboard is typically 83% more affordable, though your actual cost depends on tier and team size.

Customer Feedback

Qualtrics XM

$125–$417
/user/month
3 plans
Full pricing breakdown →
VS
Customer Feedback

Productboard

$0–$75
/user/month
4 plans · Free tier
Full pricing breakdown →

Qualtrics XM and Productboard both operate in the customer feedback category. This page compares their list pricing.

Plan-by-Plan Pricing

Plan Qualtrics XM Productboard
XM for Customer Experience $125 /per year Free /free
XM for Employee Experience $417 /per year $19 /per maker/month
Enterprise Custom $75 /per maker/month
Enterprise — Custom

Hidden Costs

Beyond the sticker price — what catches buyers off guard.

Qualtrics XM 4 hidden costs

high
Per-Respondent Costs After Initial Allocation $1-$5/response
critical
Screen-Outs Now Count as Completes 30-50% increase in project costs
high
Minimal Support Despite High Cost $140,000/year with no included support
critical
Unpredictable Pricing Increases 193% increase year-over-year
See all Qualtrics XM hidden costs →

Productboard 3 hidden costs

medium
Per-Seat Pricing for Feature Contributors 10-30% of license costs
medium
Premium Feature Gating 15-25% of license costs
high
Small Team Scaling Issues 20-40% of license costs
See all Productboard hidden costs →
Try Qualtrics XM Free
Try Productboard Free

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