tawk.to vs Zendesk Chat
Live Chat pricing comparison · 2026
tawk.to uses custom pricing, while Zendesk Chat ranges from $19–$169/month. These products use different pricing models (Per-seat subscription vs ), so a direct price comparison isn't meaningful — costs depend on usage volume and mix.
Zendesk Chat
Zendesk no longer sells a standalone Chat product — live chat is bundled into its Suite pl
verified 13d ago
$399
$594
Verdict · Vendr median · year 1
Zendesk
saves
$195
vs
tawk.to
· 25 seats
Cheapest
$399
Spread
33%
Estimated license cost
at 25 seats
List price × seats. Click a tier below to lock it.
Pricing model unknown
Pricing model unknown
no public list price found
Suite Team
$17K/yr
year 1 license · $55/seat
What buyers actually pay
median, annual
Vendr deal-flow data. The real benchmark, not list price.
Median annual
$594/yr
Vendr · n=14
↓ Lowest median
Median annual
$399/yr
Vendr · n=54
REF · 01
Sources & confidence
Every dollar amount and contract clause below traces back to a sourced fact. We don't manufacture composite scores.
Where this data comes from
Vendr · TrustRadius · Reddit · BBB · official docs
Sources
1 sourced fact
Vendr median
Last verified
1mo ago
Confidence
Medium confidence
Sources
4 sourced facts
1 contract · Vendr median · 2 review platforms
Last verified
1w ago
Confidence
Medium confidence
REF · 02
Plans at a glance
Every tier per product. Lock one to drive the cost row above and reveal a tier-specific outbound CTA.
Tier ladder
Click a tier to lock the cost row to it. Locking surfaces a tier-specific Visit CTA.
REF · 05
What users say
Aggregated, with sample sizes. We use whichever review platform has data.
User reviews
TrustRadius · Trustpilot · G2
Decide
Get a quote from each vendor
Each link opens the vendor's pricing page in a new tab.
License cost is computed from publicly listed plans (real math, list price × seats).
Median annual cost is from Vendr's deal flow when available — see source badges.
Hidden costs and contract terms each cite their own sources. We do not invent composite scores.
VS
Plan-by-Plan Pricing
| Plan | tawk.to | Zendesk Chat |
|---|---|---|
| Free | Free /user/month | $19 /agent/month (annual billing) |
| Suite Team | — | $55 /agent/month (annual billing) |
| Suite Professional | — | $115 /agent/month (annual billing) |
| Suite Enterprise | — | $169 /agent/month (annual billing) |
| Suite Enterprise + Copilot | — | Custom |
Market Intelligence
tawk.to
- Median annual cost
- $594
- Based on
- 14 deals
Zendesk Chat
- Median annual cost
- $399
- Based on
- 54 deals