Quick Answer
Last verified:
Medium confidence

tawk.to costs Free to Free per month as of August 2026 including a free tier. Plan: Free (free). Pricing depends on your chosen tier, contract length, and negotiated discounts.

Use the interactive pricing calculator to estimate your exact cost based on team size and requirements.

  • Free tier: Yes

tawk.to offers 1 pricing tiers: Free. The Free plan is businesses of any size needing free live chat, ticketing, and crm with optional paid add-ons (remove branding, ai assist, video/voice).

Last verified: | Sources: 1 pricing pages and reviews
Know Before You Buy — Try tawk.to Free

tawk.to is free, but hidden costs like implementation and support still add to the total as of August 2026. Key hidden costs: remove branding, ai assist, video + voice + screensharing. Verified from 1 sources by CostBench.

Hidden Costs Breakdown

1

Remove Branding

high addon

Users must purchase this add-on to eliminate 'Powered by tawk.to' branding from the chat widget, emails, chat transcripts, and knowledge base.

industry

Video + Voice + Screensharing: This add-on allows for calls and screen sharing directly within the chat widget and costs $49 per month or $348 annually (equating to $29 per month)

2

AI Assist

medium addon

A paid 'AI Assist' plan is required for meaningful AI automation, providing agents with suggested replies and automated answers.

industry

AI Assist helps agents with suggested replies and automated answers, but it is described as an "assist tool for human agents" rather than a full AI agent for end-to-end conversations

3

Video + Voice + Screensharing

medium addon

This add-on enables calls and screen sharing directly within the chat widget.

industry

Video + Voice + Screensharing: This add-on allows for calls and screen sharing directly within the chat widget and costs $49 per month or $348 annually (equating to $29 per month)

4

Hired Agents

medium support

Tawk.to offers outsourced live chat management services with trained human agents.

industry

AI Assist helps agents with suggested replies and automated answers, but it is described as an "assist tool for human agents" rather than a full AI agent for end-to-end conversations

Frequently Asked Questions

01 What hidden costs should I budget for with tawk.to?

Beyond the license fee, budget for: Remove Branding ($29 per month or $348 annually); AI Assist ($29 per month or $290 annually); Video + Voice + Screensharing ($49 per month or $348 annually). Exact totals depend on your deployment size and negotiated terms.

02 Does tawk.to charge for implementation?

Implementation costs for tawk.to vary by deployment size and customization. Contact the vendor or check our sourced hidden-cost breakdown above for verified figures.

03 How much does tawk.to support cost?

Tawk.to offers outsourced live chat management services with trained human agents.

04 Are there overage or storage costs with tawk.to?

Overage and storage policies for tawk.to depend on tier limits. Check the sourced cost breakdown above for verified data.

05 What add-ons cost extra with tawk.to?

Add-on pricing for tawk.to varies by feature. The sourced cost breakdown above lists any verified add-on costs we have.

Now You Know the Real Cost — Try tawk.to Free

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