Price checkMonthly
Pro$199/per month/moEliteCustomUltimateCustom
See all 4 plans

All Weave Plans & Pricing

Plan Monthly Annual Best For
View all features by plan (compare side-by-side)

Pro

  • VoIP phone system with call routing
  • Phone trees and call queues
  • Caller ID and voicemail-to-email
  • Two-way text messaging
  • 1,500 bulk messages per month
  • Appointment reminders
  • Schedule confirmations
  • Missed call texting
  • Collections list
  • Overdue patients list
  • Call analytics
  • Team chat
  • Fax
  • Reviews
  • Email marketing
  • Payments and Text to Pay
  • Mobile and desktop apps

Elite

  • Everything in Pro
  • Online scheduling
  • Digital forms
  • 3,000 bulk messages per month
  • Enhanced patient engagement tools
  • Review management
  • Payment processing

Ultimate

  • Everything in Elite
  • Up to 15 VoIP phones (T-85)
  • 15,000 bulk messages per month
  • Call intelligence (recording, transcription, analysis)
  • Practice analytics dashboard
  • Quarterly 1-on-1 personalized training
  • Premium analytics tools

Enterprise

  • Everything in Ultimate
  • Custom implementation
  • Dedicated account management
  • Custom integrations
  • Multi-location support
  • Volume pricing
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Tier
Billing
Your projected cost$5.0Kper month · $199/unit × 25units
Year 1 license$60K12 months at this rate
At a glance

List price by tier (annualized, per unit)

Per-unit list price across Weave's plans, annualized. Custom-priced tiers show a hatched bar.

Pro$2.4K/yr
EliteCustom
UltimateCustom
EnterpriseCustom
Quick Answer
Last verified:
Medium confidence

Weave costs $199 to $199 per month as of August 2026, with 4 plans available. Plan: Pro at $199/per month. Custom pricing is available on request. Pricing depends on your chosen tier, contract length, and negotiated discounts.

Explore Weave

Use the interactive pricing calculator to estimate your exact cost based on team size and requirements.

  • Free tier: No free tier available

Weave offers 4 pricing tiers: Pro, Elite, Ultimate, Enterprise. Paid plans include Pro at $199/per month. The Elite plan is growing practices wanting online scheduling, digital forms, and expanded patient engagement.

Compared to other business phone / voip software, Weave is positioned at the premium price point.

  • 21 documented hidden costs beyond list price
  • Contracts auto-renew — Not publicly specified; must proactively contact support before renewal date
Last verified: | Sources: 2 pricing pages and reviews

How much does Weave cost?

Weave pricing starts at $199 per month across 4 plans, with enterprise pricing available on request. Plans include Pro at $199 per month, Elite (custom pricing), Ultimate (custom pricing), Enterprise (custom pricing).

Weave Pricing Overview

Weave has 4 pricing plans ranging from $199 to $199/per month. The Pro plan costs $199/per month, best for small practices needing essential phone and patient communication features. The Elite plan requires contacting sales for a custom quote and is designed for growing practices wanting online scheduling, digital forms, and expanded patient engagement. The Ultimate plan requires contacting sales for a custom quote and is designed for multi-provider practices needing call intelligence, advanced analytics, and dedicated training. The Enterprise plan requires contacting sales for a custom quote and is designed for large healthcare organizations with multiple locations requiring custom solutions.

Weave contracts auto-renew, with a 1 year minimum commitment.

There are at least 21 documented hidden costs beyond Weave's list price, including implementation, training, and add-on fees.

This pricing was last verified in July 23, 2026 from 2 independent sources.

Explore Weave

Weave is an all-in-one communication platform designed specifically for healthcare and small business practices, combining VoIP phone service, two-way texting, and patient engagement tools in a single platform.

Plans start at $249/month for the Pro tier, which covers small practices needing essential phone and patient communication features. Elite, Ultimate, and Enterprise tiers all use custom pricing — Elite adds online scheduling, digital forms, and expanded patient engagement; Ultimate adds call intelligence, advanced analytics, and dedicated training for multi-provider practices; and Enterprise serves large healthcare organizations with multiple locations. A one-time setup fee of $500–$750 applies, plus $200 for digital forms migration.

How Weave Pricing Compares

Compare Weave pricing against top alternatives in Business Phone / VoIP.

8x8 $15.0-$44.0/month Compare → CallHippo $19.0-$55.0/user/month Compare → Dialpad $15.0-$25.0/month Compare →

Compare Weave vs Alternatives

Before committing to Weave, compare pricing with these 3 alternatives in the same category.

VS8x8
From $15.0/month

Small businesses needing basic VoIP phone service and team messaging without video conferencing or international calling

Full comparison
VSCallHippo
From $19.0/user/month

Small businesses and startups getting started with a virtual phone system

Full comparison
VSDialpad
From $15.0/month

Small businesses and teams needing basic VoIP service with messaging and workspace integrations without AI features

Full comparison

All Weave alternatives & migration guides

What Companies Actually Pay for Weave

Review scores
Trustpilot 1.8out of 5 (23)
Third-party review aggregates, as of Aug 2026
Top pricing complaints
Contracts auto-renew for a full year with no self-service cancellation optionCustomer support is unresponsive with long hold times and tickets closed before issues are resolvedOnboarding specialists become unreachable after the contract is signedOngoing technical issues (call quality, SMS failures, phone app outages) go unresolved for weeks or months

Weave Year 1 Total Cost by Company Size

Real deployment costs including licenses, implementation, training, and admin — not just the sticker price.

Single Dental Practice (1 location, Pro plan) $3,488 Year 1 total

A solo dental practice on the Pro plan with essential phone and patient communication features.

Growing Practice (1 location, Elite plan) Custom pricing + $700–$950 one-time fees Year 1 total

A multi-provider practice needing online scheduling, digital forms, and expanded patient engagement on the Elite plan. Elite pricing is custom — contact Weave sales for a quote. Expect the $500–$750 setup fee plus $200 digital forms migration on top of the monthly subscription.

Multi-Location Practice (3 locations, Ultimate plan) Custom pricing + $1,700–$2,450 one-time fees Year 1 total

A three-location healthcare organization on the Ultimate plan with call intelligence, advanced analytics, and dedicated training. Ultimate pricing is custom and typically scales per location — contact Weave sales for a quote. Setup fees of $500–$750 per location plus $200 digital forms migration apply.

Small Medical Practice (Pro Plan) $249 Year 1 total
$2,988/year
Total $249

Single-location practice using the Pro plan for patient communication, appointment reminders, and VoIP phones.

Single-Location Practice — Paying for Inaccessible Services ~$4,000 Year 1 total

A new single-location practice signed with Weave but was unable to use the services due to integration conflicts with existing provider contracts, effectively paying for a subscription they could not access for the contract duration.

Calculated from pricing page

How Weave Pricing Compares

Software Starting Price Top Price
Weave $199 per month $199 per month
8x8 $15/month $140/month
Aircall $30/license $50/license
CallHippo Free $45/user/month
Dialpad $15/month $25/month
GoTo Connect Custom Custom

Detailed pricing comparisons:

Browse all Business Phone / VoIP pricing →

21 Weave Hidden Costs Beyond the List Price

Beyond the listed price, Weave has at least 21 documented hidden costs that can significantly increase total cost of ownership.

Watch for 21 hidden costs
  • Implementation & Setup Fee $500-$750 one-time
    high 1 source
    BBB "Pulling money from my account greater than what was specified in the contract for service initiation costs"
  • Contract Lock-In & Early Termination Fees Varies by contract length
    high 2 sources
    BBB "Weave considers me bound to a contract through December 30, 2026, and that cancellation would carry financial penalties"
    Trustpilot "There is no direct or clear way on how to cancel your subscription - you have to call CS and they will tell you that someone will call you back"
  • Onboarding and Phone Number Porting Issues 5-20% of license costs
    high 3 sources
    Trustpilot "I would strongly caution people about this company. They took over a week to get our phone lines transfered. I run a large business and we were without a working phone for over a week and a half..."
    Trustpilot "when our primary business number was ported, it was not configured correctly. As a result, for nearly two weeks, callers received a message stating that our number was not assigned."
    Trustpilot "my caller ID showed as spam to my elderly/disabled clients... weave made me complete this 5-step process with the phone carriers to make my business number that was not spam before them for 2.5 years, become not spam again."
  • Feature Unbundling & Price Increases 10-30% above quoted price
    medium 1 source
    BBB "I'm paying for so many features that we don't and will never need, and the bill is higher than what I had initially agreed to"
  • Unclear and Repeated Billing Charges 5-15% of license costs
    high 3 sources
    Trustpilot "During the first months, we were promised three free months of service, but that was not honored as expected."
    Trustpilot "Weave has made communication with our patients so much easier... After porting our phone number to another provider and being informed that our account would be closed, we are continuing to be billed for services we are no longer using."
    Trustpilot "They are horrible, I mean I'm a new business and they got me for almost 4k and I haven't even used their services since I'm in contract with other providers."
  • Early Cancellation Fees and Contract Lock-In $1,000-$5,000
    critical 3 sources
    Trustpilot "Prior to the transfer, I was assured that a credit of $1,600 would be provided to cover the early cancellation fee incurred with our previous provider; however, this credit has not been issued."
    Trustpilot "There is no direct or clear way on how to cancel your subscription - you have to call CS and they will tell you that someone will call you back."
    Trustpilot "to be stuck in a contract is ridiculous!"
  • Paying for Dual Phone Services During Transition $100-$500/month
    medium 1 source
    Trustpilot "They lie and tell you that they are porting all your telephone numbers but they only port your main telephone number and fax. So now you are paying Weave and your original phone company."
  • Integration Failures with EMR Systems 10-25% of license costs
    high 3 sources
    Trustpilot "Lied about integration of systems and took our money and said it was not their responsibility to verify systems"
    Trustpilot "The medical history autofill into our digital forms (integrated with Open Dental) was functioning perfectly for over a year and a half, and then it simply stopped."
    Trustpilot "Do not use this company... They lie about their services and tell you they can integrate with your EMR....not."
  • Hardware VoIP Phone Requirements $200-$1,000
    medium 1 source
    Trustpilot "You can't just go to your copier and fax documents without going through the app."
  • Auto-Renewal Without Notice 10-20% of annual license costs
    high 1 source
    Trustpilot "We waited our 1 year contract to expire only to be told it autorenewed for another year. They still have not be able to correct their issues, especially with the app."
  • Opaque Cancellation Process 5-15% of license costs in wasted time and continued billing
    high 2 sources
    Trustpilot "There is no direct or clear way on how to cancel your subscription - you have to call CS and they will tell you that someone will call you back."
    Trustpilot "There is no way to cancel your account on the website. The chat function refers you to the customer service number. They answer and then put you through to a customer service team, and then you just stay on hold."
  • Continued Billing After Service Termination $500-$4,000
    critical 3 sources
    Trustpilot "After porting our phone number to another provider and being informed that our account would be closed, we are continuing to be billed for services we are no longer using."
    Trustpilot "If you are unhappy with Weave, it is virtually impossible to get your phone numbers back. They literally block the process of porting your numbers back so they can continue to bill you."
    Trustpilot "I'm a new business and they got me for almost 4k and I haven't even used their services since I'm in contract with other providers."
  • Hardware Integration Costs $500-$2,000
    medium 1 source
    Trustpilot "I went from phone turning off and not reconnecting nightly after they told me it would work wirelessly."
  • Onboarding and Transition Downtime Costs $1,000-$10,000
    critical 3 sources
    Trustpilot "I lost thousands of dollars because of the incompetency of this company not knowing how to switch over a phone number."
    Trustpilot "I strongly caution people about this company. They took over a week to get our phone lines transfered. I run a large business and we were without a working phone for over a week and a half."
    Trustpilot "When our primary business number was ported, it was not configured correctly. As a result, for nearly two weeks, callers received a message stating that our number was not assigned."
  • Early Termination Fee (from Prior Provider) $500-$2,000
    medium 1 source
    Trustpilot "Prior to the transfer, I was assured that a credit of $1,600 would be provided to cover the early cancellation fee incurred with our previous provider; however, this credit has not been issued."
  • Spam Caller ID Remediation 5-10% of license costs in remediation time
    high 1 source
    Trustpilot "my caller ID showed as spam to my elderly/disabled clients, which means no one will answer my call unless it was saved in their phones, then weave made me complete this 5-step process with the phone carriers to make my business number that was not..."
  • Automatic Annual Contract Renewal $2,388-$10,000
    high 3 sources
    Trustpilot "We waited our 1 year contract to expire only to be told it autorenewed for another year. They still have not be able to correct their issues, especially with the app."
    Trustpilot "to be stuck in a contract is ridiculous!"
    Trustpilot "If you're considering Weave, I strongly encourage you to do your research before signing a contract."
  • No Self-Service Cancellation — Post-Termination Billing Risk $199-$597
    high 3 sources
    Trustpilot "There is no way to cancel your account on the website. The chat function refers you to the customer service number. They answer and then put you through to a customer service team, and then you just stay on hold."
    Trustpilot "we are continuing to be billed for services we are no longer using. We were told a reimbursement was being processed, yet additional charges continued to appear."
    Trustpilot "There is no direct or clear way on how to cancel your subscription - you have to call CS and they will tell you that someone will call you back."
  • Partial Phone Number Porting — Dual Provider Billing $1,200-$4,800
    high 1 source
    Trustpilot "they only port your main telephone number and fax. So now you are paying Weave and your original phone company."
  • Promised Credits and Promotions Not Honored 5-15% of license costs
    medium 3 sources
    Trustpilot "During the first months, we were promised three free months of service, but that was not honored as expected."
    Trustpilot "we were assured that a credit of $1,600 would be provided to cover the early cancellation fee incurred with our previous provider; however, this credit has not been issued."
    Trustpilot "They advertised Amazon gift card upon completion of demo and that was a lie! Only after a lengthy email exchange and finally emailing the CEO did I finally receive the advertised gift card."
  • Post-Signing Onboarding Abandonment 5-10% of license costs
    medium 2 sources
    Trustpilot "What it feels like is as soon as they got the signature on the contract they ghosted us. Leaving us without the ability to process credit card payments..."
    Trustpilot "I have been essentially ghosted by my onboarding specialist, which has forced me to use their general customer support line"
Tip

Ask your Weave sales rep about these costs upfront. Getting them in writing before signing can save you from surprise charges later.

Full hidden costs breakdown →

Intelligence sourced from 2 independent sources
BBB Formal complaints Trustpilot Consumer reviews
Key claims include inline source attribution. Data verified against multiple independent sources. 60 source citations total.

Weave Contract Terms

Weave contracts auto-renew. Changes require Not publicly specified; must proactively contact support before renewal date. These terms are sourced from verified buyer experiences.

Contract Terms
Auto-Renewal Yes
Cancellation Notice Not publicly specified; must proactively contact support before renewal date
Minimum Commitment 1 year
Mid-Term Downgrade Not allowed
Payment Terms Annual contract with monthly billing
Price Escalation No published price escalation schedule found; no user reports of mid-contract price increases in source data
Based on 2 verified sources

How to Negotiate Weave Pricing

Weave contracts are negotiable. These 16 tactics are sourced from real buyer experiences and procurement specialists.

Negotiation Playbook 16 tactics
Get contract terms in writing before signing high success

Multiple users report being told they were signing for pricing locks only to discover they were bound to multi-year contracts. Ensure every term — contract length, termination fees, and included features — is documented in writing before committing.

BBB complaints
Verify all integrations before signing high success

Have Weave demonstrate live integration with your specific EMR system before signing the contract. Request a technical verification session with your EMR version number confirmed in writing.

Trustpilot reviews
Confirm Full Phone Line Porting in the Contract high success

Weave reportedly ports only the main phone number and fax by default. Require that all extensions and phone lines be explicitly listed in the contract as included in porting. Failure to confirm this results in dual billing with your previous provider during and potentially after transition.

Trustpilot user review (Feb 2026)
Negotiate number porting guarantees medium success

Before signing, get written confirmation that all phone numbers will be ported and can be ported out upon cancellation. Number porting lock-in is one of the most common complaints and creates significant switching costs.

Trustpilot reviews
Request waived setup and forms fees medium success

The $500-$750 implementation fee and $200 digital forms upload fee are negotiable, especially during quarter-end sales pushes. Ask for these to be waived or reduced as part of the deal.

Pricing page analysis
Demand written service guarantees medium success

Before signing, get written confirmation of all integration capabilities (EMR systems, phone number porting timelines, feature availability). Multiple customers report verbal promises not honored after contract signing.

Trustpilot reviews
Request month-to-month trial period in writing medium success

Some customers were verbally promised month-to-month contracts during evaluation, then held to longer terms. Negotiate this in the written contract before signing, not verbally.

Trustpilot reviews
Negotiate SLA for porting timeline medium success

Request a written service level agreement specifying maximum porting timelines and compensation if phones are down beyond a defined window. Businesses have reported being without service for 1-2 weeks with no compensation.

Trustpilot reviews
Demand Month-to-Month Trial medium success

Some customers report being verbally promised a month-to-month contract during sales. Get any month-to-month or trial period in writing before signing. Use this as a negotiation lever — if they won't put it in writing, treat the verbal promise as unenforceable.

trustpilot reviews
Negotiate Onboarding Credits Upfront medium success

Request a written credit for any early termination fees you'll incur with your prior provider. At least one customer was promised a $1,600 credit that was never honored — get this in writing as a contract addendum before signing.

trustpilot reviews
Clarify Phone Number Porting Scope in Writing medium success

Before signing, get written confirmation of exactly which phone numbers will be ported (all lines, not just the main line and fax). Request a timeline with penalty clauses if porting exceeds a specified number of business days.

trustpilot reviews
Document All Promotional Commitments in the Signed Agreement medium success

Sales representatives have offered incentives including free months of service, gift cards, and credits to cover early termination fees from previous providers. Multiple users report these were not honored without extensive follow-up. Every promotional commitment must appear in the signed contract, not just in email correspondence.

Trustpilot user reviews (Mar–Jun 2026)
Negotiate a Written Cancellation Procedure Before Signing medium success

Because Weave's cancellation process is opaque and entirely phone-based, negotiate written terms specifying the advance notice window required to cancel, the defined process for porting phone numbers back, and what constitutes a completed cancellation to prevent post-termination billing.

Trustpilot user reviews (Feb–Apr 2026)
Negotiate early cancellation fee coverage low success

If you are switching from another VoIP provider, negotiate a credit for any early cancellation fees from your current provider. Get this in writing — at least one customer was promised a $1,600 credit that was never issued.

Trustpilot reviews
Request Auto-Renewal Opt-Out low success

Explicitly negotiate removal of the auto-renewal clause or require written 90-day advance notice before any renewal. Auto-renewal is one of the most common complaints — try to have the contract state that renewal requires affirmative written consent.

trustpilot reviews
Negotiate Downtime Compensation Clause low success

Given multiple reports of 1-2 week phone outages during onboarding, negotiate a service credit or fee waiver tied to SLA guarantees for the porting/onboarding process. Define acceptable uptime and compensation in the contract.

trustpilot reviews
High success Medium Low / difficult

Full negotiation guide →

Weave Price History

Pricing changes CostBench has tracked for Weave, verified across 3 snapshots going back to 2026Q1.

  1. Weave price decrease

    Highest tier decreased from $249 to $199/month

    -20.08%

Price decreased 20% over 0.3 years

View Weave's full price history →

Weave Pricing FAQ

01 Does Weave require a long-term contract?

Weave markets its plans as month-to-month with no long-term contracts required. However, multiple BBB complaints and user reviews indicate that some customers are bound to annual or multi-year agreements with early termination penalties. Always confirm the exact contract terms in writing before signing.

02 What is Weave's setup fee?

Weave charges a one-time implementation fee of $500 to $750, covering onboarding, phone configuration, and initial setup. There is an additional $200 fee for migrating existing digital forms, with subsequent form uploads costing $20 each.

03 Can I port my phone numbers away from Weave?

While Weave ports your numbers in during onboarding, multiple users report significant difficulty porting numbers out when trying to leave. Some users describe the process as being deliberately blocked, resulting in continued billing from Weave alongside a new provider. Request port-out procedures in writing before signing up.

04 What VoIP phones does Weave include?

Weave includes five complimentary Yealink VoIP phone rentals with all plans. Additional phones incur a $4 per phone monthly service charge. The Ultimate plan includes up to 15 T-85 phones.

05 Can I cancel Weave at any time?

Weave requires you to call customer service to cancel — there is no online cancellation option. Multiple customers report being placed on hold, passed between departments, and experiencing continued billing after requesting cancellation. Weave also restricts porting your phone numbers back to another provider, which can make leaving difficult.

06 Does Weave integrate with my EMR system?

Weave advertises EMR integration but results vary significantly. Some customers report integrations working for extended periods then breaking without resolution. Others report the integration never worked as promised. Before signing, request a live demonstration with your specific EMR version and get integration capabilities in writing.

07 How long does phone number porting take with Weave?

Multiple customers report significant delays during number porting, with some businesses going without a working phone for 1-2 weeks. One mental health practice reported callers receiving a 'number not assigned' message for nearly two weeks. Plan for potential service disruption during the transition period.

08 What happens to my billing if I switch away from Weave?

Several customers report continued billing after switching to another provider or being told their account was closed. Weave also restricts porting your existing phone numbers back, which may require you to pay for interim services. Always confirm in writing that billing has stopped and document all cancellation communications.

09 Does Weave offer a free plan or trial?

Weave does not offer a free plan. The Pro plan starts at $249/month. Elite, Ultimate, and Enterprise plans are custom-priced. Some customers report being verbally promised free trial periods that were not honored in billing.

10 How much does Weave cost per month?

Weave's Pro plan starts at $249/month. Elite, Ultimate, and Enterprise plans are custom-priced and require a quote from Weave's sales team. There is no free plan available.

11 How do I cancel Weave?

Weave does not offer self-service cancellation on their website or app. You must call customer service and request cancellation. Multiple customers report long hold times, being transferred between departments, and difficulty getting confirmation of cancellation. Request written confirmation of cancellation and monitor your billing closely.

12 Will Weave port all my existing phone numbers?

Weave may only port your main business number and fax line by default, leaving other lines with your prior provider. Customers report paying two phone providers simultaneously as a result. Confirm in writing exactly which numbers will be ported before signing.

13 Does Weave integrate with my practice management software (EHR/EMR/PMS)?

Weave advertises integrations with many dental and medical practice management systems (e.g., Open Dental). However, customer reviews indicate that integration quality varies, features break over time, and support may incorrectly classify broken integrations as 'feature requests' rather than acknowledging defects.

14 Does Weave auto-renew contracts?

Yes. Multiple users confirm that Weave contracts automatically renew for a full additional year at the end of the initial term. Customers who assumed the contract would simply expire found themselves locked into another year of service. Contact Weave proactively before your renewal date and obtain written confirmation of cancellation to prevent automatic renewal.

Is this pricing incorrect? — we'll verify and update it.