Quick Answer
Last verified:
High confidence

Loom costs Free to $20 per user/month as of June 2026, with 4 plans available including a free tier. Plan: Starter (free). Enterprise pricing is available on request. Pricing depends on your chosen tier, contract length, and negotiated discounts.

Use the interactive pricing calculator to estimate your exact cost based on team size and requirements.

  • Free tier: Yes

Loom offers 4 pricing tiers: Starter, Business, Business + AI, Enterprise. The Business plan is teams needing unlimited async video communication.

Last verified: | Sources: 5 pricing pages and reviews
+-60% above list price
Know Before You Buy — Try Loom Free

Loom true cost runs -60% above the listed $0-$20/user/month price as of June 2026. For a 25-person team, expect ~$1,800 in year-one costs vs the $4,500 base license. Key hidden costs: creator lite deprecation — unexpected seat upgrades, annual-only billing (no monthly option), seat added without clear confirmation. Verified from 5 sources by CostBench.

Hidden Costs Breakdown

1

Creator Lite Deprecation — Unexpected Seat Upgrades

community

Creator Lite users are being upgraded to full Creator seats and billed at the standard per-seat rate after a grace period. The Creator Lite deprecation can increase your actual bill by 10x or more.

2

Annual-Only Billing (No Monthly Option)

official

Business: $15/user/month billed annually. Business + AI: $24/user/month billed annually.

3

Seat Added Without Clear Confirmation

review_platform

Got charged as soon as I added someone to the workspace with no warning about the cost.

Example: True Cost for 25 Users

License (25 × $15 × 12) $4,500/yr
Implementation (one-time) +$15,000–$50,000
Premium Support (20%) +$900/yr
Training (25 × $500) +$12,500
Admin (part-time) +$15,000–$25,000/yr
Estimated Year 1 Total ~$1,800
That's roughly 0.4× the advertised license price. 0
Now You Know the Real Cost — Try Loom Free